Comments regarding Rose Franklin's Perennials & Herbs (Butterfly Bushes.com)Click here to return to Rose Franklin's Perennials & Herbs (Butterfly Bushes.com)'s listing.
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|On Aug 31, 2015, GrayGarden Warren NJ,
United States wrote:
Posted on August 27, 2015, updated August 31, 2015
On August 31st, 2015, GrayGarden changed the rating from negative to neutral and added the following:
Rose Franklin sent me 5 common milkweed plants in very good condition to rectify the situation described above. I wish she had simply done this right away instead of the numerous emails asking where my original order was.
On Aug 31, 2015, Rose Franklin's Perennials & Herbs (Butterfly Bushes.com) responded with:
"On Dec 26, 2015 10:08 AM, Rose Franklin\'s Perennials & Herbs (Butterfly Bushes.com) responded with:
Like most companies, we ask to see the original order form before replacing merchandise. You said you placed your order via PayPal (using the online shopping cart) but I found no record of this order when I searched PayPal for either your name or email address. I wondered if the order might have been placed in another name or using a different email account. I was simply trying to find the order form to verify how many plants you had ordered so I knew how many to replace. And I told you from the beginning that I was going to replace the plants!"
|On May 9, 2014, StueyG Conroe, TX wrote:
Found reviews of the website that all sounded great and some items I wanted to add to our garden. Placed an order which was shortly canceled and was refunded minus a service fee. Website has a listing for states they only ship to which I missed. I don't know why - the items I was trying to purchase I have ordered from other websites. Also generally it is a "no ship" listing - every garden site I have visited does that and I did not see Texas so I placed an order. Would have liked to make a purchase and probably would have gone back for more otherwise.