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Comments regarding The Silent Seed

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You are viewing only negative comments

  Feedback History and Summary  
11 positives
No neutrals
5 negatives

Comments:

RatingAuthorContent
Negative tbuff
(37 reviews)
On Jul 26, 2017, tbuff Nellysford, VA (Zone 6a) wrote:

First, let me be very clear in stating that I did business with this individual about ten years ago. What prompted me to write this is the feedback I have recently seen here and on ebay, which mirrors my experience from the past. I did try to work things out at the time, but found the owner unwilling to accept responsibility for the fact that he sent a TINY tuber of a very expensive rhodea that had no leaves and no roots. It was an absolute joke. I was so turned off by the exchange afterward, I chose NOT to return the tuber at my expense because it was obvious this person was not honest.

I have been a grower for forty years. I have a room full of awards from plant shows, have lectured on rare plants, collected rare plants in the wild, and have been written up in newspapers and magazines. I have ordered thousands of plants from endless numbers of vendors in my lifetime. I say these things not to boast, but to ensure you that I am not a novice with unrealistic expectations. i know a fraud when I see one. I will never forget this guy, because he tried to take me for a fool. In forty years of dealing with people in the rare plant trade, this was the worst experience I have ever had with a US vendor. ...enough so I remembered him nearly ten years later when I saw the name of the business. If you look at my historical ratings, you will find that I am typically very complimentary of vendors.

Negative jackdawboy
(1 review)
On Jun 11, 2017, jackdawboy DROMORE,
United Kingdom wrote:

Mr, haverington has very poor customer relations. i bought plants from him several times..what he sends you is... very poor root specimens hacked off a larger plant (the plant you should receive) it's all about HIM and the customers are only there to feed his greed lust for money..one plant i received had rotten roots, i could do nothing with it.. he refused to compensate me..anything i did get from him were weak de-foliated inferior "runts"..he tried to charge me 99 dollars to ship 2 plants! for heaven's sake...he is never open to understanding the customer.. completely shuts down in his own favour... would not recommend this company ever... in order for improvements to be made, he first needs to learn some humanity and empathy for his fellow human beings...

Negative 69tigers
(1 review)
On Jun 8, 2017, 69tigers wrote:

This company has no respect for the United States or any other country, he illegally imports and exports plants all over the world, regardless of their quarantine laws.

Negative smurfwv
(5 reviews)
On Mar 8, 2017, smurfwv Cabin Creek, WV (Zone 6a) wrote:

Posted on January 30, 2011, updated March 8, 2017
Posted on January 19, 2011
I ordered a titan arum tuber from platteborze123 (The Silent Seed) on ebay.When I got it I was horrified. It was a used elder beerman box that had been crushed. The plant looked as if it had been frozen, the leaf died. Well into 2 weeks the tuber started to rot. an email was sent to the seller and he said send it back for a replacement. I told him that due to the unethical packaging (some ribbon and wrapping paper) and damage to the tuber I did not want to get a credit because I didn\'t want anything else from him. So ebay went in my favor, i\'m sending the rotted bulb back for a refund of 62.99. I don\'t think anyone who runs a plant business would be sending tender tropicals in the dead of winter as titan arums DON\"T survive temps under 50*F and definately not a freeze. I found this out after researching info on a botanical garden site.


On March 8th, 2017, smurfwv added the following:

Jude said the rotted tuber grew a leaf, I found that he likes to lie on here and ebay. His feedback speaks for it all. If he doesn't like you he cancels your order and blocks you. Avoid him like a plague. Buy from those who your friends and family have had good luck with. Jude is a thief.
On Mar 8, 2017, The Silent Seed responded with:

"On Jan 19, 2011 4:44 PM, The Silent Seed responded with:

Sir,
I am sorry that this proved to be a difficult transaction. My auction clearly states to return the tuber for me to offer a refund/replacement. I'm not sure why you refused to do this, until Ebay directed you to do so.
All you had to do, was to return the tuber, and it would have been taken care of. Unfortunately you are the first, and only, person to have had any issues with my TItan Arums.
Good luck to you.
On January 19th, 2011, duncanju added the following:

Again, I'm not sure why you didn't return the tuber immediately upon discovering any trouble, as indicated in my Ebay auction. I would have happily refunded your money with no further issue.


On Jan 31, 2011 11:51 AM, The Silent Seed added:

UPDATE: The tuber was finally returned, and is now happily sending up a new leaf. "


Negative annamarg
(1 review)
On Jun 30, 2011, annamarg El Paso, TX wrote:

Posted on June 30, 2011, updated June 30, 2011
Plants were infested with Mealybugs. Ask for some compensation. I felt the burden was placed on "what I did wrong" rather than satisfaction of the customer. I will not buy from this company again. No real satisfaction.


On June 30th, 2011, annamarg added the following:

The seller wanted to charge me shipping separately for multiple plants. In addition he tried to charge with with his fee involved with Paypal.
On Jun 30, 2011, The Silent Seed responded with:

"On Jun 30, 2011 4:38 PM, The Silent Seed responded with:

Hello,
I am sorry that you chose not to work this out with me privately.
I am not sure what you mean by the shipping, or the paypal fee - All I charged you was one flat shipping fee, and nothing more.
I understand you may be upset, but it would have been much better to discuss this with me directly - I would have been happy to help you out.
In fact, I'm still happy to - but it does take timely communication. It's been a few months since I last heard from you.
Thanks, Jude
"



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