On Sep 16, 2016, MARGO3 Worthington Springs, FL wrote:
I too experienced the bad attitude and arrogance of the owner. I placed an order for $217 worth of palms. The way it works is you pay the shipping snd handling charge after you get the order. Their web site says "packing and handling charges cover cost of packing materials". So I was a little surprised when the order came and the charges were $100. UPS charges were 45$ so that meant $55 for packing and handling. I know stuff is expensive in Hawaii, but I've ordered similar or larger box size orders from other Hawaiian nurserys and not paid any where near $100. If I had known about these charges before hand, I wouldn't of been upset. But who would expect packing materials to be $55? So just be warned if you are a first time buyer. And for gods sake don't question the owner about it and damage his fragile ego.