I've been doing bonsai now for about 5 years. I couldn't find Bald Cypress Seedlings locally, so I ordered from Bonsai-Mart.com to supplement some other Bald Cypresses I was planning on converting into a forest in 2 years. I was excited, however...the packaging done by Bonsai-Mart is horrendous. The trees did not have enough space nor enough shipping peanuts nor did it even have a Fragile sticker on the box!! 4 out of the 7 seedlings snapped near their apexes. I ignored it, seeing as Bald Cypress generally recover well. I also bought soil and fertilizer from them because I was running low and did not have time to get ingredients, sanitize and make my own mix...So I prepared to transplant the seedlings into their own pots (for further growth before bonsai-ing) and ALL of the pots' soils molded over after night one, and no the soil did not sit in water, it was watered as I water all my bonsais. Prior to that however, in the seedling pots, there were more insects than I've ever seen from any other bonsai company. Fungus Gnats, Silverfish, and quite a few other bugs, and even a couple of different small beetles. I've emailed the company a few times, so far they have ignored my e-mails and of course I am out of town for a few days (with a neighbor checking moisture levels and watering as needed), so I hope beyond all hope that these trees can hold on until I'm home and make my own soil mixture.