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Comments regarding The Maine Potato Lady

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  Feedback History and Summary  
12 positives
4 neutrals
4 negatives

Comments:

RatingAuthorContent
Negative Davisfarmllc12
(1 review)
On Apr 8, 2013, Davisfarmllc12 wrote:

I placed my order within the time frame for a march shipment and we ordered 300lb and I was hoping to continually order 300lb a week for a month but that will not happen and I will never order from them again. They sent me a confirmation email which i recieved, then march came and went and i had recieved NO WORD from the company so i sent an inquiry email april 8.... no response! So i sent a cancellation email today and what do you know i get a call minutes later! Along with an email saying it was my fault they didn't keep me informed, they had the wrong email (then how did i get a confirmation email?) i didnt answer the phone after i already sent a cancellation email (of course I didnt icouldn't was finisheda i alreadyhave told them tothat cancel my orderphone i havwe nothing toi talk toto them about) and just completely blaming everything on me. I understand this is produce and weather affects your crop but if you dont know how to communicate with your customers you will eventually fail or lose a bunch of good opportunities to grow!

Negative paperbutterfly
(2 reviews)
On May 21, 2012, paperbutterfly Longview, WA wrote:

Ordered way early, never received months later despite an email confirmation, so emailed to check status. Was told they missed the order, and couldn't fill part of it, and what they could would take a few days to ship. Hadn't charged my card, so I just cancelled since it's too late to plant where I am with the shipping time added in, but frustrating. I'll order elsewhere in the future.

Negative davehhds
(1 review)
On Jul 11, 2011, davehhds Horseheads, NY wrote:

Poor business practice of contacting the customer, about shipping 2-3 weeks late, after the expected delivery date and having that turn out to be more than 4 weeks late. The sweet potato slips were fried when I received them. I salvaged 7 of 12 and got them into the ground the last week of June...now does that sound right to you? Also, I thought I was buying from the grower and found out they were ordering from some vendor down south. I won't do more business with them.

Negative CrowFeatherFarm
(1 review)
On Apr 29, 2011, CrowFeatherFarm Traverse City, MI wrote:

My partner and I are in our first season establishing a small for-profit farm. We ordered a large amount of potato and allium seed from the Maine Potato Lady. The billing address and shipping address were different, several hundreds of miles away.
She shipped our order to the billing address, causing us to be late planting. We had to arrange with our buyer to have them driven up to us a week later, since she was unwilling to ship new product to the correct address. By the time they got here, the onions and shallots were sprouted and molding, as were the potatoes.
She was EXTREMELY rude and unhelpful on the phone. She also forgot to ship the Adirondack Blues, sending us some junky white potatoes instead.
I strongly caution all growers, gardeners and farmers alike, to AVOID this so-called company.


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