I will NEVER order from this company again!!!! I spent a lot of money for plants that died and they would not replace them nor give me my money back!!!!! Not very impressed with their phone service. The water Lillie's were expensive and when I received them, I only got the roots! The snails were all dead and the oxygunators were all slimy.... Never again. Bad business!!!!
This company was prompt and I did appear to not order a plant I thought I had, but the follow up emails weren't very helpful and I ended up receiving some of the wrong plants. They were very small. No big deal, I potted them and put them in my pond container. The problem was that I lost a bunch of fish to ich that had to have come from those plants. All my other plants had overwintered in the container and the fish had been in there for over a few weeks, just fine. I treated the whole thing with ich tabs and saved some of the fish.I just don't think I'll order from them again. I later found William Tricker and they did a great job.