Comments regarding Hummingbird Farm

I live in Florida but have a cabin in Maine. I called Cindy when I found they had sweet annie herb plants and had to then arrange shipment of the plants to my neighbor's PO Box in Maine since I have no postal service and was doing a "hit and run" visit. Cindy made sure they were packaged well and they arrived the day before I flew up so the seedlings were fresh and healthy. I am sooo looking forward to seeing them in the fall when I return to see if I found good places to plant them. Hummingbird Farm definately gives personalized service.

I ordered four clematis from Hummingbird Farm, after conferring with Cindy by email. Her emails were very prompt and helpful, and my plants arrived sooner than expected, well-packed and very healthy. We planted them exactly according to the Hummingbird Farm's instructions and they're doing well. I thought the selection, prices and service were excellent, and I'm looking forward to visiting the farm in person in the next month! I think it's a wonderful resource for people who love clematis and I can't wait to see their exotic geraniums.

We had looked everywhere for a Betty Corning clematis, including several places online. Finally, I found Hummingbird Garden complete with a list for the clematis to ship in late May. I ordered and received an immediate response saying they had looked at the plants and found one ready to ship. The plant arrived quickly and in very good condition. A complete planting guide was included and the packaging had prevented any damage during shipping. We planted the clematis and it is already growing with no planting trauma at all. We were very happy with the friendly service and the quality plant.

Posted on June 27, 2011, updated May 1, 2012
I ordered 4 clematis a few weeks ago. Cindy sent me a shipping notice when they were on the way. The packages arrived when expected. The plants were very well packed, in excellent condition with well developed root systems.

Planting instructions were very detailed and thorough. I got all 4 planted within a week, following the instructions. All 4 are doing nicely and growing new leaves. I'm looking forward to seeing them bloom in future years.

Cindy and Brian really love what they do and it shows in their customer service and plants. Our order arrived in three days (Maine to Alaska!) in superb condition. The quality of the plants that we received is superior to any other clematis that I've ordered from other reputable growers. For selection, service and quality, Hummingbird Farms can't be beat! Thank you!!!

Posted on April 26, 2012, updated April 26, 2012
Positive with a CAPITAL P which stands for PERFECT PLANTS, PERSONABLE, PROFESSIONAL PEOPLE. WOW did my 4 clematis look fantastic out of the box. Got them in 2 days and this owner went above and beyond to help me select.

I ordered some plants from Hummingbird farm quite late in the season. The plants arrived quickly, tall, green and very healthy. In fact the plants look more like gallon-sized plants

I am very impressed with the size of the plants they ship for an extremely reasonable price. I highly recommend this company.

Thank you so much, you have a customer for life.

Posted on October 6, 2010, updated August 1, 2011
Hummingbird Farm is a great place to visit and LEARN!! Cindy Tibbetts knows so much about clematis and is so very willing to share that knowledge AND their plants are incrediblly healthy. I visited for the first time this summer and after much discussion and advice from Cindy, I bought 2 very healthy looking plants. Since then I have had multiple consults with Cindy over the phone and email. She is extremely patient and funny! I just received 4 plants the day after I ordered them..talk about speedy. They were very carefully packed and arrived in great condition. I cannot say enough positive things about this company and owner. I have already recommended them to many and will continue to do so.

When order was placed by phone, I was able to get some good recommendations for clematis best suited for my needs. Plants arrived well-packed and healthy with helpful planting and care instructions.

I ordered the shrubby clematis, tubulosa, and it arrived in great condition quickly. I will definitely refer my friends to this grower.

I have ordered three clematis over the past two months, and they all arrived healthy and well-established. Plants arrived very quicklyand well packaged for the trip. Owners notified me by email when they had shipped, so no guessing when to expect them. Highly recommend.

Superb, personal customer service and easy to use website. Plants arrived promptly, well-packed, and healthy. Medium-sized clematis plants that are blooming this year from last year's order. My only wish is that they would update their website a bit sooner so that I can do all my clematis orders at the same time.

Three clematis arrived the day BEFORE the expected mailing date. Big, fantastically healthy plants with huge root systems. Great planting instructions. Cindy and Brian are wonderful to talk with on the phone, too. They even put aside their LAST plant of a much desired variety special - even though they didn't know me. I wish I had more space for more clematis.....wait.....wait....I can find some - and I will definitely be ordering from Hummingbird again and again....!

From Maine to Alaska in 4 day's..GREAT Clematis with the largest roots I have seen from a mail-order Company..KUDOS to Cindy and HUMMINGBIRD FARM

I ordered four clematis vines. They arrived well wrapped and with large roots. They do not come in plastic pots like others I have ordered. This is more environmentally friendly, but you need to be a little more careful when unwrapping them to not damage the roots.
Good experience.

My four plants arrived a few days after I ordered them well-packed and in excellent condition. Cindy was very kind and helpful in answering questions by email before I ordered. I highly recommend this company.

My first order with Hummingbird farm was placed this spring, my second order last weekend. Cindy's patience, friendliness and knowledge made the experience a pleasant one. The plants arrived in excellent condition within a week.
I was impressed with the quality of the plants especially their magnificent roots. I will be happy to order again from Hummingbird farm if I do not run out of space first in my garden.

Hummingbird Farm is FANTASTIC!!! We ordered 2 clematis this spring, 'Huvi' and 'Viola'. We recieved wonderfully healthy plants, which were expertly shipped and arrived in beautiful condition. Now, just a few months later, they are both covered in gorgeous flowers! Excellent customer service. We will definitely be ordering from them again next spring!

Healthy plant, shipped well.

Cindy talked me out of buying an additional clematis because she felt I wouldn't have enough room. That concern for the customer vs. the bottom line will lead back to Hummingbird Farm.

Thank you so much for the quick delivery. The 2 clematis were in excellent, healthy condition. Also, my question was answered promply. Can't ask for more! Thanks again.

I ordered two fancy leaf geraniums (Velma Cox and Elanos Pink with Silver Leaf Geranium) from Humming Bird Farm because this was the only place I could find them available. Plants arrived very quickly. However, as soon as I opened the box, I was disappointed because one of the plants was damaged (But Velma Cox was excellent condition). So I emailed this company and explained about damaged one. Amazingly, I got an email right away from Cindy and Brian Tibbetts and they said that they will send a replacement plant at once. As they promised, I got my new VERY healthy and beautiful Elanos Pink silver leaf geranium. I was truly impressed with this company. This spring, I ordered many geraniums from several geranium online stores and Humming Bird Farm was one of them. (Actually, I have never ordered any plants from online store before.) But not many places have such a excellent customer care like humming bird farm. By the way, I had to cut almost all leaves and stems of a Elanos geranium, since it was damaged. And I decided to keep it away anyway. Amazingly, three days later I cut stems and leaves, many new beautiful leaves came out from all nodes. ( I think that the first Elanos geranium that I recieved was also healthy one, but it was just damaged on the way… ) I will order more Velma Cox and contrast geraniums very soon from Humming Bird Farm. I can’t wait to get them. :-)

I ordered Clematis "Summer Snow" which arrived virtually overnight. The plant was carefully packaged with an extremely large, healthy root system and much top growth. They included very detailed planting instructions, Their website is a wealth of info. for clematis growers and gardening in general. I will definitely order from this company in the future as I am very pleased with the quality of the plants and the outstanding service.

The true measure of a company is not when everything works perfectly, but when you think it may not have gone right and how they respond to it. Even though priority mail usually takes 2-3 days once it's on its way, I still hadn't received my clematis order by Friday ...the fourth shipping day. I called Cindy and she was very responsive, looking up the tracking number and locating the shipment for me. From what she could see, she felt sure it would be delivered on Saturday and it was. She also assured me that the plants would be fine the added days it took to reach my state. I do wish the postal service could get something from Maine to Illinois in less than 5 days when shipped priority mail. The plants looked fabulous and were packed well. I will definitely order from this company again!

I ordered 2 Summer Snow clematis....the only place I could find them available! They arrived as promised, expertly packed, and with a very healthy root system. Included planting instructions were clear and complete. E-mail communication before ordering was quickly answered and handled in a personal and caring manner. Very impressed with Cindy and Brian's company. I'll be a repeat customer!

Cindy and Brian Tibbetts run a hands-on first-rate operation. Their clematis are the healthiest I've ever encountered.

Received 2 Viola clematis that were packed with obvious TLC and shipped as promised, very quickly. Plants are in excellent condition, have just ordered 2 more Rebeccas from them. Correspondence with Hummingbird Farm has been wonderful. I also subscribe to their newsletter.

I ordered 6 clematis plants from Hummingbird Farms and they arrived promptly, in good condition, and were very high quality plants. In addition, my email communications with them before purchasing were answered quickly and personally and in a very detailed manner. I believe they shipped the best mail-order plants I have ever received.