Comments regarding Hummingbird Farm

Hummingbird Farm is a pleasure to work with. Their clematis plants are consistently healthy and strong on arrival and grow beautifully. The information on their website is informative and fun to read. Because Hummingbird Farm's approach is experience-based, rather than just marketing-based, you feel as if you are learning about Clematis as well as shopping for Clematis. Best of all, Cindy Tibbetts is incredibly patient and generous with her time and knowledge. Since Clematis plants are a long-term investment for most gardeners, it's reassuring to work with a company that honors your commitment with their own commitment to your success. Thank you !

Just received two "Rebecca" clematis from Hummingbird Farm. Well packed, nice size plants, with lots of healthy roots. Excellent instructions included, and their website is great also, and Cindy is a crack-up. (that's good) : )

The website was well organized, easy to navigate and full of very helpful information on all of the many different varieties of clematis they grow. My order came beautifully/safely packaged (w/ paper not plastic peanuts - thank you) and the clematis was in perfect shape - healthy roots, in good soil w/ health, multi-stemmed vine. Following Cindy's great planting instructions - I'm sure this clematis will thrive. I'll definitely be recommending Hummingbird Farm to anyone looking for a healthy, well grown clematis. Thank you Cindy.

I was so pleased with everything about ordering from Hummingbird Farm! I purchased 4 clematis from them. 'Madame Edouard Andre', 'Ernest Markham', 'Madame Baron-Veillard' and 'Jackmanii Rubra'. I was extremely happy with the plants they shipped me. Packaged well. Full planting / care instructions included. I had a feeling when I opened everything up that I can only describe as I had been sent some very special plants from an old friend. I was over the moon about the root systems! Healthy strong roots but not a single strand was root-bound. They were perfect! I even loved the soil they came in. I also liked how the plant markers were taped securely. No chance of them getting jumbled in shipping. All around great experience.

Extremely pleased with the plants and service. She couldn't have been nicer and the plants arrived from halfway across the country in beautiful condition. Big, beautiful plants and helpful advice, I am very happy with this company.

I bought clematis a couple of times. They always arrived nicely packed and the plants were always big, very healthy looking and beautiful! I really don't want to buy clematis from anywhere else any more. It's also easy to contact them, I always get a prompt response. Wonderful experiences!

Posted on September 10, 2014, updated May 15, 2018
Sent quality plants: healthy and carefully packed along with fast shipping. Will order again from them.

I ordered two Clematis Perle D'Azur. They were healthy, large and well packaged. Communication is great and Cindy always answers any questions in a timely manner.

I recently ordered four types of clematis from hummingbird farm, i was very impressed with the variety of clematis there are to choose from. Cindy was very helpful when it came to answering all of my questions ( and there were several). My plants came quickly at the appropriate time and are very healthy, im very pleased and looking forward to see how they grow in my garden.

I received my first clematis order from Hummingbird Farm today and the plants were gorgeous. Carefully packed, still moist and a very generous size with healthy root systems. I will definitely order from them again. Prompt shipping too!

I've ordered my clematis for years from this nursery. The plants always come well packed, they are healthy and do well in the garden. Hummingbird Farm is my "go to" for clematis. You won't go wrong with this nursery.

Ordered 4 clematis. Communication was excellent, packages were shipped when promised and plants were in GREAT shape once they arrived. In the ground, watered and already growing. Will order from again.

The clematis that I wanted was "sold out", but there is a "TOP SECRET" message on the website that there might be a couple left. I called and spoke with Cindy (the owner), who had 2 available! I ordered both, and they arrived promptly, very well packaged, and with instructions for planting. Both are thriving. The service was exceptional, the plants healthy, and this customer is thrilled!

I ordered 2 Clematis and they arrived very quickly. These were the best looking plants I have ever purchased. There are 2 local nurseries who are also growers. Their plants are not as good as these. The packaging was superb and the plants were quite healthy. I was especially impressed with the root balls. They seemed quite natural - not highly compacted like most plants from nurseries. The instructions were very clear. One very tiny complaint - the plant tag for one of them was brittle and broke. The other was fine.

The 6 plants arrived very quickly in excellent condition. They look healthy, with nice green leaves and a large root system. They are barely wilted! The packaging is great. Plastic wrapped root with soil, a 'tent' of cardboard protecting the tops.
I ordered 4 plants from another company two years ago that were smaller, bare root with no soil and arrived 'dormant', looking barely alive. Granted, I got them in the fall. It took 2 years for them to get going.
The difference between the plants from these two companies is huge. I would definitely order from Hummingbird Farm again if looking for clematis. The variety of plants available from Hummingbird is excellent. I was looking for 'Group 3', the later blooming plants that are 'hard prune.' Lots to choose from, even at this late date.

My 3 clematis came quickly, well packaged and having very healthy green stems and leaves. The most impressive was the
beautiful root system that each plant had. Thank you so much.
Donna

Cindy's web site is a delight- full of useful clematis care information and helpful descriptions of all the clematis she grows. I ordered and received in excellent condition this spring two clematis. They both have settled well in my garden. My friend and I live close enough to visit Cindy's greenhouses in Turner, Maine and had a delightful time. Not only did we choose some clematis, but also found some hard to find and never seen by us her well grown " Vancouver Centennial" stellar geraniums( among others), lovely "blue Angel" salvia, unusual sedums ( one blue- grey one that looks like a bridal bouquet with it's tiny florets suspended on stems above the plant). All that I brought home were well rooted but not in the least over rooted.Cindy and her 2 dogs and 2 cats were very welcoming. This was such a fun place to visit- but be sure to check her hours before going.

Communication with Hummingbird Farm was excellent. I received email letting me know when the plants would arrive and with tracking numbers. The plants arrived on time, and in excellent condition. The root balls on the plants were of good size, top growth showed no sign of damage or disease. I purchased 5 Clematis from Hummingbird Farm and highly recommend them.

I ordered two clematis which arrived on the day they were supposed to arrive. The plants are healthy with an extensive root system. I followed the very precise planting directions which are online and also packaged with the plants. Now, I will anxiously watch and wait. This was a great online ordering experience!

I received my clematis order today. The plants were in beautiful condition. I already have three thriving clematis that I have bought from Hummingbird Farm in previous years. Their handling of orders is outstanding and their web site is extremely helpful.

Before I placed my order, Cindy answered questions promptly and helpfully. She was accommodating about rescheduling my shipment because of some travel plans, and she shipped them to arrive exactly when I needed them. I ordered three French sorrel plants, and they arrived carefully packaged and looking quite happy and perky. They were nice-sized plants with plenty of shoots and should do very well in the garden. I would definitely order from Hummingbird Farm again.

Posted on May 6, 2016, updated May 7, 2016
Last fall, I ordered 2 \'Arabella\' clematis (since I could get two sent for the same rather high shipping price). I was assured that early September wasn\'t too late to plant. They did arrive well packed, but only one of them survived the winter, although they were planted in the same general area and I followed directions to a T. That one has come back nicely, but what with ordering two and paying for shipping, it\'s an almost $50 plant! Disappointing.

"On May 7, 2016 5:59 AM, Hummingbird Farm responded with:

Wow! This is the first I've heard of this plant loss and I'm ever so sorry bottlegreen is unhappy. I'm really disappointed bottlegreen didn't feel comfortable contacting me about this issue directly. Customer satisfaction is very, very important to me and I do my best to fix problems quickly!

I have contacted the customer by email and D-message and have offered either a replacement plant or a refund and hope to resolve this problem soon.

Cindy Tibbetts
Hummingbird Farm"

Ordered and received 3 well packaged plants from this vendor. Great variety, one plant I've been searching for over the past two years. Plants are a healthy, well grown size. No damage in transit. Cindy was most accommodating in that I needed them quickly following my order. An unexpected business trip arose. I was able to plant before an involved two weeks away. Appreciate a vendor who is responsive. We shall be ordering from her again. Her horticultural advice is on point regarding best practice with clematis. Solid experience with this vendor.

Just received my shipment from Hummingbird Farms. Fantastic plants! The Climatis (4 different varieties) were in great shape. Great plants. Great root system. Many stems. Very well packed and labeled. Plus emails confirming shipping date and #'s. Cindy is Great help plus a super person. This is the third time I have ordered from them.

The clematis plants I received were obviously handled with true, loving care before shipment. They are beautiful and I love to watch them grow.
I doubt you will find a company as genuinely concerned about their product and as NICE in their interaction as this one. Ms. Tibbetts will do whatever she can to make the customer happy--even if an error is made on the customer's end (as happened to me). I absolutely love this company and their service. Please purchase your clematis from Cindy; you won't be disappointed!!! I live in southern Idaho.

Plants arrived very quickly, everything was in perfect condition. The plants were healthy with a great root system.

I was on a quest to find the perfect plant for my deck which has barely any sunshine. Wanting flowers, I happened on Hummingbird Farms website, and emailed Cindy with lots of questions. She was so helpful and helped me pick the perfect match for me. Not only are the blooms beautiful, but it's super hardy for my zone. Elsa Spath Clematis make my deck look elegant, my little oasis! Thank YOU Cindy & the Hummingbird Farm!

Tray

My four clematis arrived in very good shape with a great root system. The plants took right off.

Planted my very first clematis order from Hummingbird. Received 4 clematis, definitely one of the best packaged, labeled, and priced for quality clematis. Both the size of the roots and the volume of green leafage surpassed my other internet/mail orders. I ordered 4 of the Kivistik assuming the Arctic Circle is colder than Central Illinois, so hope that they do well on the north side of the house.

I ordered 2 clematis exactly one year ago, in May 2014. Before ordering I had specific questions about certain varieties - the staff was very knowledgeable and helpful. The plants arrived promptly, very well packed, with clear planting instructions. Last fall both clematis were happy enough to bloom before sleeping for the winter. Now, one year after planting, both clematis put up lots of new shoots from the roots, are vigorously climbing their trellises, and have plenty of buds. Hummingbird Farms clearly offers great plants with healthy roots!

Posted on September 27, 2014, updated May 9, 2015
Posted on October 26, 2013, updated September 27, 2014
Love these Clematis, arrived fast, well packaged .... great communication too!

This has been the first time ordering from Hummingbird Farm. I ordered the middle of April. I emailed them the end of April to find out when the plants were to ship and was told around May 4th. Then I received an email informing me they had shipped on the 4th with the tracking numbers along with care instructions if I wasn't going to plant right away. Today, May 7th the plants arrived in very good condition, good sized, amazing root systems! I am very pleased. This has been my best on-line plant purchase!!!

I placed my first order in late September with Hummingbird Farm for 7 different Clematis Vitacella plants. First, let me say I have had a difficult time finding Clematis Vitacella varieties. They had several.

Wow! What a great experience. Very fast response and delivery. All (not just part) of the plants were exceptional quality, larger than expected, with great root systems. They arrived in excellent shape, nicely packed, and still moist.

I am very excited to find Hummingbird Farm and am anxious to order more plants.

Just received 2 new clematis . Plants came fast and are very healthy. Included great directions for planting.

Jackmanii clematis arrived promptly with healthy leaves and well packed. The instructions & support were very good too.

I am a repeat customer. Hummingbird Farm is my source for clematis.

The plants I received were very healthy and the customer service was great!

Order was received promptly and in good condition. Will definitely order from this company again!

After not receiving great clematis from local stores, I took a chance on a mail order company, Hummingbird Farm. I could not be happier. I ordered 6 clematis and as an after thought I ordered 4 herbs. When I had to request a change in order dates, they did and it was no problem. The plants got here when requested and in absolutely great shape. All were bigger and healthier than I could have hoped for. I certainly were not hesitate to order again from this company.