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Comments regarding Hummingbird Farm

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115 positives
1 neutral
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Positive floria
(26 reviews)
On May 6, 2019, floria Athens, GA (Zone 8a) wrote:

First time ordering, 6 plants. Very pleasant experience. The plants looked great upon arrival and have grown sturdily ever since. One plant's stem was broken in transit (Candida). Cindy insisted that I let her know about its progress or lack thereof. I followed Cindy's advice and the plant has not missed a beat. It has already pushed 3 stems from the ground and is growing on a par with the others.

I am looking forward to ordering more from Hummingbird Farm.

Positive smewr
(2 reviews)
On Jul 13, 2018, smewr Bethlehem, PA wrote:

Just received two "Rebecca" clematis from Hummingbird Farm. Well packed, nice size plants, with lots of healthy roots. Excellent instructions included, and their website is great also, and Cindy is a crack-up. (that's good) : )

Positive GraniteGardener
(1 review)
On Jul 1, 2018, GraniteGardener Gorham, NH wrote:

The website was well organized, easy to navigate and full of very helpful information on all of the many different varieties of clematis they grow. My order came beautifully/safely packaged (w/ paper not plastic peanuts - thank you) and the clematis was in perfect shape - healthy roots, in good soil w/ health, multi-stemmed vine. Following Cindy's great planting instructions - I'm sure this clematis will thrive. I'll definitely be recommending Hummingbird Farm to anyone looking for a healthy, well grown clematis. Thank you Cindy.

Positive rachelrapunzel
(3 reviews)
On Jun 28, 2018, rachelrapunzel Rugby, ND wrote:

I was so pleased with everything about ordering from Hummingbird Farm! I purchased 4 clematis from them.'Madame Edouard Andre', 'Ernest Markham', 'Madame Baron-Veillard' and 'Jackmanii Rubra'. I was extremely happy with the plants they shipped me. Packaged well. Full planting / care instructions included. I had a feeling when I opened everything up that I can only describe as I had been sent some very special plants from an old friend. I was over the moon about the root systems! Healthy strong roots but not a single strand was root-bound. They were perfect! I even loved the soil they came in. I also liked how the plant markers were taped securely. No chance of them getting jumbled in shipping. All around great experience.

Positive JB99
(1 review)
On Jun 12, 2018, JB99 Glen Head, NY wrote:

I bought clematis a couple of times. They always arrived nicely packed and the plants were always big, very healthy looking and beautiful! I really don't want to buy clematis from anywhere else any more. It's also easy to contact them, I always get a prompt response. Wonderful experiences!

Positive evansb
(4 reviews)
On May 15, 2018, evansb Buffalo, NY wrote:

Posted on September 10, 2014, updated May 15, 2018
Sent quality plants: healthy and carefully packed along with fast shipping. Will order again from them.

On May 15th, 2018, evansb added the following:

Always ready with personal help, advice and support. Every plant ordered from them over a number of years has grown healthily and happily.
Positive enchantedrose
(3 reviews)
On May 14, 2018, enchantedrose Charlton, MA wrote:

I ordered two Clematis Perle D'Azur. They were healthy, large and well packaged. Communication is great and Cindy always answers any questions in a timely manner.

Positive Dinah1
(3 reviews)
On May 11, 2018, Dinah1 Owensboro, KY wrote:

I received my first clematis order from Hummingbird Farm today and the plants were gorgeous. Carefully packed, still moist and a very generous size with healthy root systems. I will definitely order from them again. Prompt shipping too!

Positive sjamy
(4 reviews)
On May 2, 2018, sjamy Wamego, KS (Zone 6a) wrote:

I've ordered my clematis for years from this nursery. The plants always come well packed, they are healthy and do well in the garden. Hummingbird Farm is my "go to" for clematis. You won't go wrong with this nursery.

Positive Heron25
(2 reviews)
On Apr 30, 2018, Heron25 Princeton, NJ wrote:

Ordered 4 clematis. Communication was excellent, packages were shipped when promised and plants were in GREAT shape once they arrived. In the ground, watered and already growing. Will order from again.

Positive cab223
(1 review)
On Oct 5, 2017, cab223 Bay Village, OH wrote:

The clematis that I wanted was "sold out", but there is a "TOP SECRET" message on the website that there might be a couple left. I called and spoke with Cindy (the owner), who had 2 available! I ordered both, and they arrived promptly, very well packaged, and with instructions for planting. Both are thriving. The service was exceptional, the plants healthy, and this customer is thrilled!

Positive maperist
(1 review)
On Sep 17, 2017, maperist Tracys Landing, MD wrote:

I ordered 2 Clematis and they arrived very quickly. These were the best looking plants I have ever purchased. There are 2 local nurseries who are also growers. Their plants are not as good as these. The packaging was superb and the plants were quite healthy. I was especially impressed with the root balls. They seemed quite natural - not highly compacted like most plants from nurseries. The instructions were very clear. One very tiny complaint - the plant tag for one of them was brittle and broke. The other was fine.

Positive MacMatt
(2 reviews)
On Jul 13, 2017, MacMatt Mattituck,
United States wrote:

The 6 plants arrived very quickly in excellent condition. They look healthy, with nice green leaves and a large root system. They are barely wilted! The packaging is great. Plastic wrapped root with soil, a 'tent' of cardboard protecting the tops.
I ordered 4 plants from another company two years ago that were smaller, bare root with no soil and arrived 'dormant', looking barely alive. Granted, I got them in the fall. It took 2 years for them to get going.
The difference between the plants from these two companies is huge. I would definitely order from Hummingbird Farm again if looking for clematis. The variety of plants available from Hummingbird is excellent. I was looking for 'Group 3', the later blooming plants that are 'hard prune.' Lots to choose from, even at this late date.

Positive Donna71
(3 reviews)
On Jun 26, 2017, Donna71 Pittstown, NJ wrote:

My 3 clematis came quickly, well packaged and having very healthy green stems and leaves. The most impressive was the
beautiful root system that each plant had. Thank you so much.

Positive Contutti
(5 reviews)
On May 29, 2017, Contutti York, ME wrote:

Cindy's web site is a delight- full of useful clematis care information and helpful descriptions of all the clematis she grows. I ordered and received in excellent condition this spring two clematis. They both have settled well in my garden. My friend and I live close enough to visit Cindy's greenhouses in Turner, Maine and had a delightful time. Not only did we choose some clematis, but also found some hard to find and never seen by us her well grown " Vancouver Centennial" stellar geraniums( among others), lovely "blue Angel" salvia, unusual sedums ( one blue- grey one that looks like a bridal bouquet with it's tiny florets suspended on stems above the plant). All that I brought home were well rooted but not in the least over rooted.Cindy and her 2 dogs and 2 cats were very welcoming. This was such a fun place to visit- but be sure to check her hours before going.

Positive jeff_lange
(1 review)
On May 5, 2017, jeff_lange East Setauket, NY wrote:

Communication with Hummingbird Farm was excellent. I received email letting me know when the plants would arrive and with tracking numbers. The plants arrived on time, and in excellent condition. The root balls on the plants were of good size, top growth showed no sign of damage or disease. I purchased 5 Clematis from Hummingbird Farm and highly recommend them.

Positive Lineybear
(1 review)
On May 4, 2017, Lineybear Hanover, PA wrote:

I ordered two clematis which arrived on the day they were supposed to arrive. The plants are healthy with an extensive root system. I followed the very precise planting directions which are online and also packaged with the plants. Now, I will anxiously watch and wait. This was a great online ordering experience!

Positive Palmela
(1 review)
On Sep 22, 2016, Palmela Hampden, ME wrote:

I received my clematis order today. The plants were in beautiful condition. I already have three thriving clematis that I have bought from Hummingbird Farm in previous years. Their handling of orders is outstanding and their web site is extremely helpful.

Positive JenVT
(1 review)
On May 7, 2016, JenVT Saxtons River, VT wrote:

Before I placed my order, Cindy answered questions promptly and helpfully. She was accommodating about rescheduling my shipment because of some travel plans, and she shipped them to arrive exactly when I needed them. I ordered three French sorrel plants, and they arrived carefully packaged and looking quite happy and perky. They were nice-sized plants with plenty of shoots and should do very well in the garden. I would definitely order from Hummingbird Farm again.

Positive bottlegreen
(7 reviews)
On May 7, 2016, bottlegreen Saint Paul, MN wrote:

Posted on May 6, 2016, updated May 7, 2016
Last fall, I ordered 2 'Arabella' clematis (since I could get two sent for the same rather high shipping price). I was assured that early September wasn't too late to plant. They did arrive well packed, but only one of them survived the winter, although they were planted in the same general area and I followed directions to a T. That one has come back nicely, but what with ordering two and paying for shipping, it's an almost $50 plant! Disappointing.

On May 7th, 2016, bottlegreen changed the rating from negative to positive and added the following:

Clearly I should have expressed my disappointment directly to Hummingbird Farm before leaving a review. The morning after it was published, I received a very nice email offering a replacement or a refund, so I've learned a lesson and it looks as tho I'll have a pair of lovely Arabellas after all. Thank you, H. F.
On May 7, 2016, Hummingbird Farm responded with:

"On May 7, 2016 5:59 AM, Hummingbird Farm responded with:

Wow! This is the first I've heard of this plant loss and I'm ever so sorry bottlegreen is unhappy. I'm really disappointed bottlegreen didn't feel comfortable contacting me about this issue directly. Customer satisfaction is very, very important to me and I do my best to fix problems quickly!

I have contacted the customer by email and D-message and have offered either a replacement plant or a refund and hope to resolve this problem soon.

Cindy Tibbetts
Hummingbird Farm"

Positive GardenRanger
(5 reviews)
On May 6, 2016, GardenRanger Lynchburg, VA wrote:

Ordered and received 3 well packaged plants from this vendor. Great variety, one plant I've been searching for over the past two years. Plants are a healthy, well grown size. No damage in transit. Cindy was most accommodating in that I needed them quickly following my order. An unexpected business trip arose. I was able to plant before an involved two weeks away. Appreciate a vendor who is responsive. We shall be ordering from her again. Her horticultural advice is on point regarding best practice with clematis. Solid experience with this vendor.

Positive ryanjkjke
(1 review)
On May 3, 2016, ryanjkjke Wayne, PA wrote:

Just received my shipment from Hummingbird Farms. Fantastic plants! The Climatis (4 different varieties) were in great shape. Great plants. Great root system. Many stems. Very well packed and labeled. Plus emails confirming shipping date and #'s. Cindy is Great help plus a super person. This is the third time I have ordered from them.

Positive cliffo8
(1 review)
On Aug 16, 2015, cliffo8 Twin Falls, ID wrote:

The clematis plants I received were obviously handled with true, loving care before shipment. They are beautiful and I love to watch them grow.
I doubt you will find a company as genuinely concerned about their product and as NICE in their interaction as this one. Ms. Tibbetts will do whatever she can to make the customer happy--even if an error is made on the customer's end (as happened to me). I absolutely love this company and their service. Please purchase your clematis from Cindy; you won't be disappointed!!! I live in southern Idaho.

Positive nmackanic
(1 review)
On Jul 19, 2015, nmackanic Livermore, CA wrote:

Plants arrived very quickly, everything was in perfect condition. The plants were healthy with a great root system.

Positive graphexgurl
(1 review)
On Jun 26, 2015, graphexgurl Princeton, NJ wrote:

I was on a quest to find the perfect plant for my deck which has barely any sunshine. Wanting flowers, I happened on Hummingbird Farms website, and emailed Cindy with lots of questions. She was so helpful and helped me pick the perfect match for me. Not only are the blooms beautiful, but it's super hardy for my zone. Elsa Spath Clematis make my deck look elegant, my little oasis! Thank YOU Cindy & the Hummingbird Farm!


Positive ksneal
(1 review)
On Jun 12, 2015, ksneal Pittsburgh, PA wrote:

My four clematis arrived in very good shape with a great root system. The plants took right off.

Positive onegoodman1955
(20 reviews)
On May 23, 2015, onegoodman1955 Normal, IL wrote:

Planted my very first clematis order from Hummingbird. Received 4 clematis, definitely one of the best packaged, labeled, and priced for quality clematis. Both the size of the roots and the volume of green leafage surpassed my other internet/mail orders. I ordered 4 of the Kivistik assuming the Arctic Circle is colder than Central Illinois, so hope that they do well on the north side of the house.

Positive remster
(1 review)
On May 22, 2015, remster Liberty Lake, WA wrote:

I ordered 2 clematis exactly one year ago, in May 2014. Before ordering I had specific questions about certain varieties - the staff was very knowledgeable and helpful. The plants arrived promptly, very well packed, with clear planting instructions. Last fall both clematis were happy enough to bloom before sleeping for the winter. Now, one year after planting, both clematis put up lots of new shoots from the roots, are vigorously climbing their trellises, and have plenty of buds. Hummingbird Farms clearly offers great plants with healthy roots!

Positive rosada
(9 reviews)
On May 9, 2015, rosada Cedar Falls, IA (Zone 4b) wrote:

Posted on September 27, 2014, updated May 9, 2015
Posted on October 26, 2013, updated September 27, 2014
Love these Clematis, arrived fast, well packaged .... great communication too!

On September 27th, 2014, rosada added the following:

Just received 2 lovely Arabella Clematis, great root system and already growing well .... very happy!
On May 9th, 2015, rosada added the following:

Recent shipment, arrived on time and well packaged, good root system .... I'm happy!
Positive 20Spencer09
(1 review)
On May 7, 2015, 20Spencer09 Louisville, CO wrote:

This has been the first time ordering from Hummingbird Farm. I ordered the middle of April. I emailed them the end of April to find out when the plants were to ship and was told around May 4th. Then I received an email informing me they had shipped on the 4th with the tracking numbers along with care instructions if I wasn't going to plant right away. Today, May 7th the plants arrived in very good condition, good sized, amazing root systems! I am very pleased. This has been my best on-line plant purchase!!!

Positive jincarrollton
(1 review)
On Oct 13, 2014, jincarrollton Carrollton, TX wrote:

I placed my first order in late September with Hummingbird Farm for 7 different Clematis Vitacella plants. First, let me say I have had a difficult time finding Clematis Vitacella varieties. They had several.

Wow! What a great experience. Very fast response and delivery. All (not just part) of the plants were exceptional quality, larger than expected, with great root systems. They arrived in excellent shape, nicely packed, and still moist.

I am very excited to find Hummingbird Farm and am anxious to order more plants.

Positive Tewscats
(1 review)
On Jul 11, 2014, Tewscats Appleton, WI wrote:

Just received 2 new clematis . Plants came fast and are very healthy. Included great directions for planting.

Positive Hzajac
(1 review)
On Jun 17, 2014, Hzajac Amity Gardens, PA wrote:

Jackmanii clematis arrived promptly with healthy leaves and well packed. The instructions & support were very good too.

Positive bkn008
(1 review)
On Jun 7, 2014, bkn008 Indiana, PA wrote:

I am a repeat customer. Hummingbird Farm is my source for clematis.

Positive enissen
(1 review)
On Jun 2, 2014, enissen Columbia, MO wrote:

The plants I received were very healthy and the customer service was great!

Positive BellaMaude
(1 review)
On May 26, 2014, BellaMaude Greencastle, IN wrote:

Order was received promptly and in good condition. Will definitely order from this company again!

Positive Msla
(2 reviews)
On May 24, 2014, Msla Missoula, MT wrote:

After not receiving great clematis from local stores, I took a chance on a mail order company, Hummingbird Farm. I could not be happier. I ordered 6 clematis and as an after thought I ordered 4 herbs. When I had to request a change in order dates, they did and it was no problem. The plants got here when requested and in absolutely great shape. All were bigger and healthier than I could have hoped for. I certainly were not hesitate to order again from this company.

Positive creek156
(1 review)
On May 23, 2014, creek156 EAGLE BRIDGE, NY wrote:

Very nice nursery-helpful and thoughtful. Moonfleet Clematis arrived very healthy and robust. It was packed very carefully. I shall not hesitate to order again.

Positive susancarey
(1 review)
On May 16, 2014, susancarey TENANTS HARBOR, ME wrote:

I received excellent service, plants arrived when they said they would and were carefully packed. They were also sturdy and well grown. I have ordered from this company several times and have never been disappointed.

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