Photo by Melody

Comments regarding Romence Gardens & Greenhouses

Click here to return to Romence Gardens & Greenhouses's listing.

  Feedback History and Summary  
143 positives
2 neutrals
2 negatives


« Previous Page 1 | 2 | 3 | 4 Next »

Positive Shirleyko
(4 reviews)
On Apr 30, 2015, Shirleyko Greenfield, IA (Zone 5b) wrote:

This was my first time ordering from this company. From the time I ordered until I received the plants today, the customer service was excellent. The plants arrived in perfect condition and were large and fresh with no wilting or damaged leaves. After ordering from many companies through the years, this was beyond a doubt the best packaged shipment I have received. For the price, the plants are a real bargain and larger than expected. This is obviously a company I will order from again. A wonderful company!!!

Positive ardesia
(13 reviews)
On Apr 23, 2015, ardesia (Zone 9a) wrote:

Oh my, I was going to say exactly what jayslater said! This is an outstanding company to deal with.

Between the time I placed my order and it was shipped, my credit card was compromised and I needed to contact Romence with a new cc number. Dealing directly with Andrea was a pleasure. This was not the case with other merchants we were dealing with over this.

I will be sure to order from them in the future and recommend them whenever I can.

Positive jayslater123
(3 reviews)
On Apr 23, 2015, jayslater123 Baltimore, MD wrote:

What a great grower I have found. Been buying online for years from lots of growers but Romence is a real winner. Their selection and pricing is outstanding. Communication has been excellent with quick responses and good information.

Received my first order of mostly annuals and was extremely impressed with the packaging of the plants. Not a drop of potting mix was misplaced and the health and size of the plants this early in the season was outstanding. I immediately placed another order.

This is an excellent grower that I highly recommend and Andrea is a pleasure to communicate with.

Positive Blackbelt_Lizzy
(29 reviews)
On Mar 5, 2015, Blackbelt_Lizzy La Grange Park, IL wrote:

Wonderful nursery! Ordered annuals and perennials from Romence for the last few years. Very good selection of plants. The plants are large and healthy and packed well for shipping. The customer service is superb and email questions are answered quickly. Romence is a member of my top 5 go to nurseries.

Positive stewardess
(8 reviews)
On Jan 22, 2015, stewardess Easton, PA (Zone 6a) wrote:

I have placed 2 orders with Romence. Both resulted in healthy, mature, and HUGE plants at better prices than most online nurseries. I like the flat-rate shipping, which simplifies the entire process - including budgeting - and is a very reasonable rate. Communication from Romence is great, as is their responsiveness to any inquiry or concern.

In spring of 2011, I ordered a number of annuals. They arrived perfectly packaged and absolutely beautiful. They thrived in my garden.

This past September (2014), I ordered a number of Sedum and Joe Pye Weed. To my absolute delight, I received 3'+ tall Joe Pye Weed plants, and full, healthy sedums. They were unblemished and had traveled well. They thrived during the extended autumn we had this year.

Abashedly, I admit I didn't get around to planting 2 of the sedums. They were relegated to the garage for spring planting. Yesterday, I checked on them, and both are merrily beginning growth for the upcoming spring season.

I am already in the process of placing another order with Romence for the next season.

Positive gardeniainmt
(2 reviews)
On Jul 31, 2014, gardeniainmt Bozeman, MT (Zone 4a) wrote:

Romence Gardens sent Lime hydrangeas instead of Little Lime. They took care of this problem immediately and allowed me to keep the larger hydrangeas at no charge. The plants were in great shape when they arrived and are happily growing well. This is an excellent company with great service.

Positive Iris2222
(2 reviews)
On Jul 7, 2014, Iris2222 Carmi, IL (Zone 6b) wrote:

I ordered some plants from this company that I couldn't find anywhere else. They arrived quickly & were healthy & in excellent condition. This is an awesome company & I will be ordering from them again. Thanks Romence Gardens. :)

Positive 10MeadowsWay
(3 reviews)
On Jul 4, 2014, 10MeadowsWay Marlborough, CT wrote:

Used Romence Gardens & Greenhouses for the first time and was delighted by the quality of plants and how they were packed. 7/4/2014

Positive Cotesa
(4 reviews)
On Jun 23, 2014, Cotesa Reisterstown, MD wrote:

I'm in Maryland. I never send for plants that far away but in this case the Pakera obovata I wanted was nowhere to be found.
With some reluctance I ordered the plants. They came and were beautiful. Ordered the same plant two months later and they were just as lovely.
Thank you, Romence!

Positive bryana
(70 reviews)
On Jun 21, 2014, bryana Albany, NY wrote:

I ordered seven plants (five varieties) - they were all in excellent condition. It is definitely worth the few dollars more to receive a much larger healthier plant. One problem - they sent the wrong type of rudbeckia - I contacted them and the correct one was on its way the next day. Great plants and customer service.

Positive jennwv11
(6 reviews)
On Jun 18, 2014, jennwv11 FALLING WATERS, WV wrote:

I have nothing but positive things to say about Romence Gardens. They always ship promptly, plants arrive healthy, and their prices including S&H is reasonable. I will continue to order from them in years to come.

Positive rdchefsabo
(1 review)
On Jun 17, 2014, rdchefsabo Schererville, IN wrote:

I ordered my first plant order from Romence Gardens on June 11th, 2014 online . My order arrived at my door steps (Indiana/ Chicago area) early am Friday June 13th in perfect shape in less than 2 days....fastest service I have ever seen.

I ordered over $150 of gallon size items that were in speculator shape, largest varieties (not snipped down) and some are ready to flower. They were all in ready to plant soil and no sign on immune issue/shock, as I have experienced this year from other services.

There shipping was only $9.95, unheard of in the "online shipping" industry with such large plants with soil (all "11" gallon size items).

This Year (2014), I have ordered from 10 different (mostly well known) garden services and your company has surpassed all this year including other years from all other services, including: service (communication), quality and pricing of plants. Its like I just got the Grand Finale of a fireworks display after ordering your plants late in the season.

I will be mentioning Romence Gardens about your superior garden company to my many friends and now know next time I order you are first on my list.
A St John, IN happy gardener

Positive gardadore
(21 reviews)
On Jun 13, 2014, gardadore Saylorsburg, PA (Zone 6a) wrote:

This was my first experience with Romence Gardens. I have never had such a fantastic experience with any other mail order nursery. I had ordered Asclepias Hello Yellow from another company but unfortunately they informed me that they had suffered a crop failure. I found them at Romence Gardens but was concerned about the quality as these can be hard to find and often don't bloom yellow. I called and talked to Andrea, who said she would walk to the greenhouse and tell me how they looked. She found 4 good ones but said they were still small because they were coming out of dormancy. I hesitated and then she offered to photograph them and send me the picture. I was amazed that anyone would be willing to take the time to do that. Well she was true to her word and sent it the following day. The plants all looked healthy but were only small in the sense that they were short. They were filling the gallon pot well. So I placed the order and in no time had them. They were well packaged but one pot had managed to fall out of its hole (I think the package was turned upside down). There was no damage. My friend and I are both very happy with the quality of these plants. Now they just have to bloom yellow and all will be perfect plus!! I will certainly order from this company again.

Positive Clary
(5 reviews)
On May 31, 2014, Clary Lewisburg, PA (Zone 6b) wrote:

Big bushy plants, great price, nice selection, outstanding communication, careful packaging, very highly recommended!!

Positive theherbofgrace
(1 review)
On May 23, 2014, theherbofgrace Newport, TN wrote:

I have dealt with a great number of mail order nurseries in the past, but I have never before received plants of such outstanding quality and size at such a fair price. And, their customer service, shipping and integrity are the best.

Positive LordCollingwood
(2 reviews)
On May 20, 2014, LordCollingwood Saint Johnsbury, VT wrote:

Romence Gardens is just terrific at handling Internet orders.
Wow. The best plants & personal prompt confirmations.
Excellent packaging & Fed Ex handles their parcels with greater care than UPS.

Positive Mluna25
(2 reviews)
On May 18, 2014, Mluna25 Bayside, NY wrote:

I love this company! I have been a customer for three years. To date, my plants have arrived healthy and are always nicely packed. if there are ever any problems, which only happened once, all I have to is call customer service and they are happy to replace plants if you are not satisfied. I highly recommend this company if you are looking for happy healthy plants!

Positive ConGar
(14 reviews)
On May 2, 2014, ConGar wrote:

I admit while I would've probably still rated positive I would be feeling a bit more neutral except for one thing - the company communicated with me. You see, some of the plants I ordered was smaller than expected - not all - three are of very nice size. Four match plants I bought locally several years ago (and was cheaper from RG&G to boot) but lost over the course of the harshest winter my area has seen in a while, so basically I'm totally happy with seven plants.

Alas, and again because the company communicated with me I was -- well, I was expecting all the plants to be on the smallish side. But had they not communicated then imagine my reaction upon opening the boxes and being surprised (and not in a good way) by almost half of my over seventy dollar order. Other companies should take a lesson here, because a little communication really does go a long way.

To be honest, at the moment I'm only really concerned with the two sedum plants (they look okay, but really are very tiny), and for the price I paid (until I looked at the invoice I thought I'd paid more - I don't remember why, but I honestly thought I'd ordered a gallon pot of this) the phlox is acceptable, but still a little on the small side, and way smaller than the phlox I bought several years ago and only paid slightly more for locally.

However, their prompt shipping even without the awesome communication would've still had me rating positive. Still I am wondering if I should baby the phlox but especially the sedum for a few months (or even an entire year for the sedum) before planting.

In the spot planned for the phlox I've had some bad luck getting anything going but as mentioned several years ago I discovered phlox could handle those rather rocky edges of my front yard flower bed (which is also a small driveway hillside), and so I have some experience with phlox. However, this would be the first time for me trying sedum, and since those was the smallest plants I just want to make sure they have the best chance at surviving even if it would make it another year before I could fill in the spots I had planned for it.

Positive TommyLand
(2 reviews)
On Jan 27, 2014, TommyLand Wadsworth, OH wrote:

Posted on July 3, 2010, updated January 27, 2014
This is my second year to order from this company, and I continue to be amazed at the speed and care with which the orders are shipped. Almost all plants are healthy and in superb condition when they arrive. One salvia from last year's order did not survive the winter, and all three plants were replaced free of charge this spring. The staff is quick to call about any problems, and all e-mails are answered immediately. I am also impressed by the number of unusual plants offered at their website.

On January 27th, 2014, TommyLand added the following:

2013 ... another year when I spent a significant part of my plant budget at Romence ... and another year when I was very satisfied with the quality of their plants, their care in shipping, and their customer service. One of the plants I had ordered the previous year, Alstroemeria Inca Ice 'Koice,' did not survive the winter, and Andrea replaced all four pots of it with no charge, even for shipping. Romence creates relationships, not just customers.
Positive AJNYC
(2 reviews)
On Aug 22, 2013, AJNYC Astoria, NY wrote:

I ordered a number of plants from them for the first time this season. This is a wonderful company. All but one plant arrived in perfect condition. The one plant that was struggling did not survive and the company quickly sent out a replacement. Hassel free, responsive and wonderful customer service. The plants have been looking great all season.

Positive Marigold33
(3 reviews)
On Jul 27, 2013, Marigold33 WHITESTONE, NY wrote:

I bought gaillardias from Romence Gardens last year and the plants were a good size, healthy and they survived our NY winter! This year I gave a shot at buying a rose bush offered in 10" or gal. pots. The rose bush Sparkle N Shine had 6 roses blooming when I received it, it was a large bush, very healthy and impeccably packaged. The freight is a bit pricy but that's what it costs when you get a shipment that large, whereas I bought a plant from another vendor and they charged me for a gal. plant meanwhile I received a small package with an 8" rose bush that never thrived and I still paid for a gal size shipment, ridiculous! After Sparkle N Shine I ordered Eyeconic Pink Lemonade, another stellar plant that they sent me, and I just received my Cherry Parfait and it's outstanding! It's worth every penny and I plan on ordering from them again, highly recommended and wonderful customer service to boot, how can you beat that?

Positive RoryMichele
(1 review)
On Jul 4, 2013, RoryMichele Cedar Rapids, IA wrote:

I ordered "Fire Spinners" from Romence Gardens. The plants arrived quickly, were packed very, very well, and were in great shape when they got here. They were quite large as well. I planted them and all four are thriving. Great customer service and products. I would highly recommend.

Positive virginiarose
(64 reviews)
On Jul 1, 2013, virginiarose Portsmouth, VA (Zone 8a) wrote:

I just got my first order from RG and I am not disappointed. I have heard a lot of nice things about them and the reasonable shipping. I ordered two coneflowers for about the same price I have been paying for a three or four inch pot I got gallon size pots. I was very impressed with the size of the plants and the packing. Great company and I would recommend them to everyone.

Positive spinnerama
(6 reviews)
On May 25, 2013, spinnerama Chicago, IL wrote:

Posted on February 29, 2012, updated May 25, 2013
Excellent inventory, at some of the lowest prices I've seen anywhere. And really nice, helpful people. Over the past couple of years I have consolidated quite a few of my plant orders from various sources and have given them all to Romence.

On May 25th, 2013, spinnerama added the following:

Positive claudianjoe
(1 review)
On May 23, 2013, claudianjoe Plainfield, IL (Zone 5a) wrote:

Excellent company!!! I can't believe how fast and well packaged my plants arrived to me. I ordered 36 annuals. They were like I bought them at my normal garden center. Full sized and healthy! I am going back to order more.

Positive cerealkiller
(5 reviews)
On May 19, 2013, cerealkiller Ramtown, NJ wrote:

I can't explain how impressed I am with Andrea and her associates based my experience with this company. She treated my requests with courtesy and and a bit of humor. In part, I have to also thank Dave's impressive site for his top thirty listings since I have not gone wrong with them, especially since I've had issues with some orders from other entities that have been posted by some members as "positives" that have contributed to this website and are not listed in the top 30 category. Andrea's responsiveness and ease of communications does credit to the company. By the way, I am in Howell, NJ, but don't know how to correct the error. Not important either way. BTW, the Forester came in perfect.

Positive MDepicci
(5 reviews)
On May 17, 2013, MDepicci Silver Spring, MD (Zone 7a) wrote:

The plants I have ordered from here are packaged like Fort Knox. Every single plant I have ordered from this place has been in absolutely outstanding condition. Customer service has been wonderful - not that I've needed it much.

It has all the basics in annuals (not your heirloom, highly unusual types), but in a far wider variety you'll get anywhere else. Good selection of perennials as well.

If they are selling the plant you want, definitely get it here.

Positive Mollymoosmom
(3 reviews)
On May 8, 2013, Mollymoosmom Wolf Trap, VA wrote:

It is easy to understand why this company is a Top 5. Their communication and customer service are excellent. They let me know my order would be delayed because their local weather affected the growth of the plants. I received an email letting me know the plants were shipped. The plants are large and in excellent condition. The packaging is incredible.

Positive lucyi
(1 review)
On May 1, 2013, lucyi Countryside, IL wrote:

I've received my first order from Romence Gardens today and I have to say I am very happy. The plants are large and very healthy. Packaging is outstanding too. I was also impressed with the communication throughout the process: I got a confirmation email when I placed the order, then I received another email with the scheduled shipping date and the date when the card would be charged (yes, they don't charge the card right away, only the day before the scheduled shipping date), and another email to let me know that the order has shipped. Then you'll also get the tracking number from FedEx.
Long story short: great experience, very happy with the purchase and will definitely order more from them.

Positive BrisbaneAnne
(31 reviews)
On Oct 28, 2012, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:

To be honest, I am not exactly sure which plants I ordered from Romence because I received different orders from different nurseries around the same time. I do remember how they stand out in terms of quality of plants and services (shipping and communication). I will definitely order from them again and recommend them highly.

Positive joefalkner
(4 reviews)
On Sep 30, 2012, joefalkner Gisela, AZ wrote:

Wow! The plants were much larger than I expected and in great shape when I received them. I even sent them a thank you email because I was so pleased with their service--probably the best online source I have tried.

Positive Old_Gardener
(38 reviews)
On Jul 13, 2012, Old_Gardener Calabasas, CA wrote:

I placed a test order after discovering Romence here on Dave's. I received my order today (it was shipped promptly ) and what an absolute delight! Each plant is large, robust, and extremely healthy and each was very reasonably priced. No soil was lost in transit due to their great packaging system, too. Customer service has also been fantastic. Not only did they keep me updated as to the status of my order but, when I emailed them in regard to 2 out of stock plants, I received an immediate reply that was both helpful and courteous. Truly a 5 star nursery!!! I will definitely order from them again. Again, 5 stars!!!

Positive LeoColorado
(2 reviews)
On Jul 11, 2012, LeoColorado Longmont, CO wrote:

One plant I desired for my 'birds, butterflies, and bees' section wasn't available locally, so I checked GardenWatch and chose Romence. I have to say Andrea, their shipping person, packed it perfectly, as though anticipating the destruction and abuse the package suffered at the hands of FedEx - (labeled though the box was for 'careful handling - live plant' and such). Her packaging care saved the plant beautifully, and it looked like it'd survive the intense shock of shipping. As it did! It is now a tall, attractive blooming element in my yard. Further testimony to their care: two plants I also ordered have not been shipped until they can verify the corms will sprout - no shipping of 'maybe' plants - something I've had from other vendors. Five star, if I could give stars

Positive art56
(2 reviews)
On Jul 7, 2012, art56 Buffalo, NY wrote:

I ordered a 1 gallon toad lily and a 1 gallon burning heart. Both arrived extremely well packaged, planted in soil, with beautiful, healthy foliage. They shipped the morning after i ordered and arrived in 2 days. Both plants are thriving!

Positive kitten0115
(2 reviews)
On Jul 4, 2012, kitten0115 La Vergne, TN wrote:

i ordered 3 heucherella redstone falls. i recieved them very fast and boy were they beautiful. 3 very large 1 gallon pots. i would really buy from that again

Positive jane_stevens9
(14 reviews)
On Jun 26, 2012, jane_stevens9 Wichita, KS wrote:

Posted on June 6, 2012, updated June 26, 2012
What beautiful, healthy plants I found in the bottom of a well-packed box! I will be coming back again and again because
of the size and health of their plants. Another positive is that the boxes arrived in less than a week.
Happy gardening everyone and remember this company the next time you want to order plants from an online company. The only company that can begin to compare with Romence is Garden Crossings, which is also in Michigan.

On June 26th, 2012, jane_stevens9 added the following:

I need more plants like I need a hole in the head, but getting shipments from Romence is such a pleasure I just keep ordering.
Yes, I do find nooks and crannies for new plants. Kudos to this perfectly wonderful company!
Positive beautifulbounty
(2 reviews)
On Jun 16, 2012, beautifulbounty Concrete, WA wrote:

I recently decided to give mail order another try. In the past the companys I dealt with sent VERY small plants. Well, not so with Romence Gardens. WOW!!! Beautiful, healthy plants that are excellent in size. I ordered 24 plants and only 2 were smaller than their silblings. I live on the West coast and most of the plants arrived on Friday. One box came on Monday and while the plants were drooping a little, with some water and light they perked right up. The plants were WELL packaged. The order was missing a couple tags and one was broke but I make my own tags so this wasn't a problem for me anyway. This company has great prices. Their website was easy to transverse, their communication was very good. I would not hesitate to order from them again. They are in my favorites list.

Positive yumabase
(4 reviews)
On Jun 15, 2012, yumabase Youngstown, NY wrote:

Unfortunately, I just found these great people this spring.
Don't hesitate to purchase anything from them, they are very responsive, fast shipping and in the best packaging I have ever seen. By the way there plants are superb also. I will be back to order from these people again next spring.

Positive laughingraccoon
(2 reviews)
On Jun 9, 2012, laughingraccoon Camp Creek, WV wrote:

I ordered a Pearly Everlasting, Lemon Verbena and Stevia plant. They arrived promptly and in great shape. I've gotten leery about ordering plants online as more times than not, they have had a rough trip. Not this time. This was the best packed order of plants I've ever received. I don't think there was even a speck of dirt dislodged. I even sent them an email telling them they should teach a "packing plants 101", to every company that ships plants. I got a very nice reply thanking me for my comments, that I really didn't expect. I know people are eager to lodge a complaint, so that I thought it would be nice to let them know they were doing something very right. The plants arrived very healthy and are thriving. I was especially delighted with the Pearly Everlasting. I had been looking for this plant for years. I know it used to grow in the wild in this area, and I even keep an eye out when I am in the woods. I was surprised and pleased to find it for sale. From now on, if I am looking for a plant, you can bet I will check here first. I would definitely do business with Romence anytime. They know how to do plants right!

« Previous Page 1 | 2 | 3 | 4 Next »

Overwhelmed? There's a lot to see here. Try starting at our homepage.

[ Home | About | Advertise | Media Kit | Mission | Tour | Contact Us ]

Back to the top


Hope for America