Comments regarding Romence Gardens & GreenhousesClick here to return to Romence Gardens & Greenhouses's listing.
You are viewing only positive comments
|On Apr 10, 2021, SusanOK Centreville, AL wrote:
Wow! This was the first time I have ordered from this company and they exceeded expectations. Quick shipping, really good design for shipping container ( The FedEx guy carried it upside down and sideways and none of the pots lost dirt or came undone) and plants were really green and healthy looking. None of the plants were dried out or limp. Nice healthy plants and bigger than I expected for the price. I like these sizes better than what comes from a Big Box Store because they seem to do better. I wish they had a few more of the salvia I want but I will order from them again.
|On Oct 21, 2020, lisaaj Columbus, OH wrote:
I finally ordered from Romence this past spring, after noting their exceptional reviews here for years. The plants I ordered from them did beautifully, particularly the monkshood and callilcarpa. I plan to order another monkshood for this coming spring, and branch out to order more from them. Absolutely healthy and beautiful plants, well worth the cost!
|On Aug 23, 2020, edgewoodcottage Sublimity, OR wrote:
I placed a rather large order this spring (2020). Due to the virus, they were short-staffed and apologized that the order would take longer than usual. Then Fedex chose to ship the boxes on different trucks so the final part of the order arrived about 4 days after the initial part. Despite that everything arrived in good shape. It was the best packing job I've had from any online nursery so no plant damage at all and I live in Oregon, so it was a long trip. Plants are all doing great.
|On Jun 9, 2020, PJEF Payson,
USA Minor Outlying Islands wrote:
Like the positive responses before me, I can say that Romence has always sent the best plants--very large, quality plants. I am not always thrilled with Fed Ex and their treatment, but the company itself is the best I have ever dealt with. I understand when plants may be a new variety or in a new growth period and not as large as others, but usually they are as large as you could get from a nursery. I won't waste my time on the other companies now that I have enough experience with Romence.
|On Jun 3, 2020, anna_m_meier La Crosse, WI wrote:
I loved my experience with Romence Gardens and Greenhouse! One of the boxes was damaged in shipping and returned to the seller. The owner quickly created an order with no expense to me and my precious lavender plants were shipped and quickly received. I did expect a delay in this turbulent time, but with Romence it felt like there have things figured out with the pandemic somehow. We have ordered plants and seeds with other companies this spring and none of them was as good as Romence.
|On May 25, 2020, Melklam Batavia, IL wrote:
I have ordered several times from Romence, and I can’t say enough good things about them. They are the fastest to respond with any inquiry. They send excellent quality plants that are well packaged for shipping. Only once, which was this year, did I ever receive anything that I wasn’t excited about. I bought some andropogon Blackhawks grasses and they arrived quite small. You could tell the quart pot was just stuffed in the gallon pot and then shipped. I’m giving them a pass on this as everything else has been great in the past and this is a rough year for nursery’s and the immense amount of online orders they have to deal with. This was also the first time I didn’t have a plant make it with them and they immediately refunded my money no questions asked. Would recommend and will continue to purchase from them.
|On May 23, 2020, VeryVer Middlebury, VT wrote:
Based on the good reviews here I placed a few large orders. Free shipping (on most plants) over $75 helps a lot, and they don't charge you until it ships. Almost every plant is a trade gallon or at least a quart size. Plants were packaged very well, and I did not receive a single broken plant. They do not try to cram 50 plants in one box -- kudos! Thanks goes to FED EX for not throwing the boxes around. Plants were large and healthy, the largest I've received from anyone. Communication is good, and very prompt with Chris Romence. Two plants I did not receive as they had a crop failure, I was told about it and refunded promptly. I complained about one plant being way too small and not rooted at all in it's gallon, and Chris responded right away with an apology and a refund. Great company all around and they will be my first choice for mail order plants from now on.
|On May 21, 2020, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on April 26, 2019, updated May 21, 2020
On September 25th, 2013, DonnaMack added the following:
I just received three Miscanthus sinensis 'Morning Light" from Romence Gardens. I ordered them TWO days ago, and they just arrived. They are the size of garden center plants costing about 50% more, and they were packed with great care. I am so impressed by the plants from this nursery. They are beautiful plants.
I should add that I sent an mail inquiry on September 21st, asking if I could pre-order for their next delivery date, which was to be in May, according to the website. I was answered so promptly and courteously by Andrea Shingledecker, who stated that the website did not reflect that the plants were indeed available now that, four days after sending my email, these beautiful grasses are here, waiting for me to install them.
I am very pleased.
On April 23rd, 2014, DonnaMack added the following:
Does it get any better than Romence? I just received three spectacular Miscanthus Huron Sunrise after receiving TERRIBLE plants from another company. And three alchemilla mollis plants that were so sound that although the delivery service managed to turn two of them upside down, there is no dirt, and no damage. Large plants, expertly packaged, fairly priced. These are plants that you can put directly into a prominent place, not ones you have to hide until they bulk up.
Such a fine company.
On May 30th, 2015, DonnaMack added the following:
I received two sets of wonderful plants this year from Romence, nicely timed to work around my vacation and for the best health of the plants. I received several lovely plants, mertensia, anemones (their anemones are always very large) well packaged and sound (the $9.95 flat shipping was great) but I must really mention the Aralia 'Sun King' I received. I coveted this plant, but every other company either offered it in a tiny size and/or wanted a lot of money for it. Romence had the largest plant for a modest amount of money, and based on my experiences with them, I felt confident. My confidence was not misplaced, and now this wonderful plant is in a spot in my yard. Thank you, and a special thank you to Chris. If you ever have the pleasure of dealing with Chris and Andrea, you will know what a terrific company Romence is.
On April 26th, 2019, DonnaMack added the following:
I just received two shockingly large thalictrum 'Splendide' plants. Romence is always wonderful but these plants exceeded my expectation by a mile. Very large, very well packed. I have only seen plants this size in garden centers. I am so happy that ordered more than one. This plant is very popular right now and many I have seen were either small or very overpriced. This company has never disappointed me, and I had not realized that they had been accumulating my points. My last order was in 2015. I will not neglect this wonderful company in the future.
On May 21st, 2020, DonnaMack added the following:
My confidence remains intact!
Salvia elegans is a difficult plant to grow and I wanted a new cultivar that is hard to find.
Romence had it, shipped and it's gorgeous!
|On May 10, 2020, Lornaann Mineral Point, WI wrote:
This year I placed my first order with Romence Gardens, it will not be my last.
|On May 3, 2020, thallasa Myrtle Beach, SC wrote:
I began ordering from Romence Gardens of Michigan in the early Spring of 2019. WHAT AN EXCELLENT ONLINE NURSERY! This company believes in the quality of their plants and packaging! Plus their customer service is excellent! I ordered a large number of perennials to be sent to 2 different properties in Spring 2019. Unfortunately, we found out a family member was diagnosed with a life threatening illness and we would be unable to have the plants delivered to either property. The owner of Romence was wonderful and was able to change the shipping addresses to a different state where a family member could plant and care for the plants. All the plants were superbly packed to withstand the rigors of delivery and all plants were completely healthy and a better size according to our family member. They survived the initial plantings and later transplanting during the summer to one of the properties.
|On Sep 16, 2019, nutsaboutnature Algonquin, IL (Zone 5a) wrote:
I placed my very first order with Romence Gardens spring of this year, encouraged by their standing on the Watchdog 30 list and the great reviews by DG members and I'm so happy to say I was thrilled with my order. All the plants were large and extremely healthy. In fact they were larger than any plants I've ever received from any other nursery and once planted, they took off right away with virtually no transplant shock.
|On Jul 1, 2018, BostonDavid Boston, MA wrote:
Posted on June 30, 2016, updated July 1, 2018
On July 1st, 2018, BostonDavid added the following:
I just received yesterday a big box overflowing with 2 hydrangeas and 2 buddleias, 3 flowering or with large buds. Beautiful healthy plants. And Chris Romence is a pleasure to deal with directly, always the best in customer service. Highly recommend!!! Thank you.
|On Jun 20, 2018, Cville_Gardener Clarksville, TN (Zone 6b) wrote:
Beautiful plants and excellent customer service. I especially appreciate the exceptional communication I've had from this company.
|On Jun 9, 2018, stump68 Bronxville, NY wrote:
Still tops! In five orders this year and last, plants were all healthy and large. Prices are fine, including a reasonable charge for (fast!) shipping using the best packaging in the business.
|On May 23, 2018, robeezee3 Millstone Township, NJ (Zone 6a) wrote:
Posted on June 12, 2014, updated May 23, 2018
On May 23rd, 2018, robeezee3 added the following:
I recently received several orders from Romence. All plants were fine, with the exception of the turtlehead. When I made them aware of the situation, they refunded my money, since the plants were not mature and were quite small.
Everything else in the order was healthy and well packed. I will continue to order from them because they continue to be one of the most reliable plant vendors I know.
|On Jul 28, 2017, bondra76 Castle Pines, CO (Zone 5b) wrote:
|On Jul 28, 2017, water_tiger New Hartford, NY wrote:
! R E M A R K A B L E !
|On Jul 3, 2017, mamaval Deep Gap, NC wrote:
I couldn't have been more pleased! Beautiful, healthy, BIG plants. I have ordered before, and will keep Romence Gardens at the top of my list.
|On Jun 23, 2017, hembolo Long Beach, IN wrote:
Absolutely love Romence Gardens online experience. I purchased Phlox, Coneflowers, Lavender, Anemone, and lovely shade plants. All arrive via FedEx packaged to protect each plant. Last years plants all returned in my gardens. Also all my gardening questions are answered within 24 hours.
|On May 29, 2017, Debussy Pollock, SD wrote:
Posted on May 18, 2016, updated May 29, 2017
On May 29th, 2017, Debussy added the following:
Was so pleased with my ordering experience from last year that I sent for an even bigger order this year and was not disappointed. The communication is good and the service is top notch. My order arrived well packaged and the plants were vigorous, healthy, and large sized. This garden center does an outstanding job at customer satisfaction and I plan to continue to place yearly orders. Thank you for doing such good business!!
|On May 25, 2017, garyj59 Sheboygan, WI (Zone 5a) wrote:
Posted on May 20, 2017, updated May 25, 2017
On May 20th, 2017, garyj59 changed the rating from positive to neutral and added the following:
Received my second order this year 5/20/17.The plants were average at best, with two being unsatisfactory, they did credit me for these, but after last years 60% dead loss, and this years average order I probably will only order plants I can't find locally.
On May 25th, 2017, garyj59 changed the rating from neutral to positive and added the following:
After contacting Chris about this years order he personally contacted me and offered a certificate to use at a later date.
Top notch customer service, will try again next year
|On May 22, 2017, Karen1974 Beachwood, NJ wrote:
I received a large order of sunpatiens and they arrived perfectly packed and very healthy. I am very happy to have found this company online. I have ordered from other companies and romence gardens beats all of them with the quality of their plants. I already recommended them to my neighbors. THANK YOU.
|On May 13, 2017, riosamba Marlboro, NJ wrote:
Just received my fist order. What nice plants and packaging that is fabulous. I wouldn't hesitate to buy from them again. When I ordered over the phone they were so polite and helpful. I am extremely satisfied.
|On Jan 1, 2017, colorecho Stamford, CT wrote:
Made a $200 order last spring and everything arrived in great shape. The largest pot size for perennials I have ever gotten from mail order nurseries, and when you consider their low shipping cost, they offer great value. Customer service was also great: they sent one wrong plant and when I notified them they immediately sent me the correct plant. Will definitely order from them again.
|On Oct 5, 2016, HostaBaby123 Severna Park, MD (Zone 7b) wrote:
Ordered two Carolina Jessamine. Came quickly and in good shape. Plants still doing well despite my black thumb ☺
|On Sep 10, 2016, darlenew66 Erie, PA wrote:
I recently ordered thirteen tall garden phlox plants in four different varieties, they all arrived healthy and were a nice size. Shipping was so fast and all of the plants were packaged so nicely. I will definitely order from Romence Gardens again in the future. Your company is the best! Thank you.
|On Jul 12, 2016, Gully Ellicott City, MD wrote:
Posted on June 8, 2016, updated July 12, 2016
On May 23rd, 2013, Gully added the following:
Received my second order from Romence Gardens today. Huge, beautiful pinks that were of higher quality than could be found in a local nursery. Packed perfectly, not one speck of soil out of place and loaded with blooms. I like that the plant markers are taped to the box beside the plant. Easy to see at a glance what is what in your order. Prompt shipping, perfect packing, and big healthy plants. What's not to like?
On May 30th, 2013, Gully added the following:
Took a chance and ordered a couple of roses. So glad I did, beautiful, full grown, packed expertly, and gorgeous!
On June 20th, 2013, Gully added the following:
Plants, flowers, and roses were fantastic. This time I needed to pick up a couple of tomato plants (the only variety they seem to have around here is Big Boy). Plants arrived quickly and were an excellent size. Also picked up a couple of pots of dwarf fountain grass which were in the peak of health. This has become my go to garden place - great communication, terrific plants, perfect packaging...thanks Romence Gardens!
On September 7th, 2013, Gully added the following:
Ordered four mums for the autumn season. Plants again arrived on time. Big healthy plants, soil was moist, not a leaf out of place. Will look forward to ordering everything I need from them in the spring.
On May 21st, 2014, Gully added the following:
Just received my first order for 2014. I was notified of the arrival date by the company and it arrived right on time. The majority of the order was perfect, but two plants (a rosemary and a watermelon) had a rough trip. A phone call was made to the company, and they immediately offered to replace the plants, no questions asked, and the replacements will arrive on Saturday. This is a first class company with beautiful plants and excellent customer service. They are my go-to place for all my garden plants.
On June 4th, 2015, Gully added the following:
I received my latest order today (English lavender and several varieties of petunias). The attention to detail in selection and packing of the plants never fails to delight me. From the moment you place your order, you know you are in good hands. Very highly recommended.
On June 8th, 2016, Gully added the following:
Another year and another fantastic delivery from Romence Gardens. Their packaging of plants can't be beat. Part of my order was two Red Knight pepper plants. They are huge! For anyone who has had a bad experience with mail ordering plants, give this place a try. You will not be disappointed.
On July 12th, 2016, Gully added the following:
Two of the petunias didn't make it. One quick e-mail to Romence Gardens and they will be replaced. Fast and always courteous, this is how a business should be run. Just a note on the Red Knight pepper plants - they are incredibly healthy and already producing huge fruits.
|On Jun 13, 2016, Peytonis1 Bonaire, GA wrote:
I love this company! I had a issue with 2 Cherry Cheesecake Rose Mallows that I ordered last year, I'm not sure why but they didn't come back. So I called and spoke with Chris and he sent out replacements. Now that's great customer service! They now have a customer for life and I just placed another order of flowers. Also they were the only nursery who had them in stock. If you order from this company you will not be disappointed. Thank you Romence Gardens!!!
|On Jun 9, 2016, NJReed Southfield, MI wrote:
I have ordered from Romence Gardens for years because their selection is great. The quality and size of plants is tops, the packaging nearly flawless, and the customer service outstanding. There was one plant damaged in shipping last year and without hesitation a replacement was sent the very next day. Chris helped me to track down a rare Catchfly the deer had sampled,was attentive enough to inquire on my order by check, and upon finding it had arrived, sent my order that same day and yesterday I received another shipment of beautiful, lush plants.
|On May 30, 2016, jj94547 Hercules, CA wrote:
Placed an order earlier this spring and have re-ordered 2x since. Great selection of plants at great prices. I live in CA and each shipment has made it here in record time ~4 days so I haven't had to worry about plants sitting in a shipping warehouse over the weekend. Plants have arrived in great shape, some already blooming, and I have not lost one yet.
|On May 22, 2016, laladyr Waleska, GA wrote:
I have been searching for the Oenothera Lemon Drop and found it at Romance. I purchased three in gal pots. I promptly received them and was very pleased to discover the excellent packing job they did and then to find such healthy plants. Best experience that I have had with ordering plants! I wish I were in Michigan to visit their nursery.
|On May 21, 2016, MMoniker Bethel Park, PA wrote:
I highly recommend Romence Gardens for mail order plants! My experience with the staff, including Chris Romence, was top notch and very professional. I was looking for Pearly Everlasting plants on-line and Romence carried them. I had never ordered from them before and had no referrals but their prices for plants and shipping were reasonable so I thought I would give them a try. When my plants arrived I was dumbfounded! Amazingly well and securely packed. And the plants -- well they were nothing short of amazing! Nice and healthy and way larger and bushier than I expected. I will definitely look to Romence for any future plant needs.... Thank you!
|On May 20, 2016, BvrCtyGardener Monaca, PA wrote:
WOW. The three hard-to-find Forever Purple Heucheras were AMAZINGLY large and healthy! Also the 36-plant flat of Durango Yellow Marigolds - which I’d added to my order as an afterthought – made me decide to stop growing my own every year because Romence’s plant quality far exceeded my own plants at a price cheaper than the cost of supplies, seeds and time to grow these myself. Romence packaging is EXCEPTIONALLY praise-worthy. Plants were packed with ample space, and secured so that I had no “poppers” to rescue. This was my first order with Romence, and I couldn’t be happier. I just put my 2nd order in today!
|On May 19, 2016, clarkcny Syracuse, NY wrote:
I just received an order of 8 plants from Romence Gardens. They were very carefully packaged in a well-engineered system, delivered on the promised date, and are all healthy and huge compared to what I have received from several other mail order companies. This is my second time ordering from them, and I was similarly pleased with the first. Highly recommended.
|On Aug 2, 2015, VoltairesHeap Newton Highlands, MA wrote:
I cannot believe the quality of these plants, and how carefully and ingeniously they were shipped. I am beyond thrilled. Almost 2 months ago, in early June I ordered a bunch of stuff, and all are completely out-performing every other perennial I've purchased at my local nurseries, as well as another online nursery: In addition, while other plants have succumbed to fungal disease (which I've been trying to treat), every single plant I purchased from Romence has remained healthy and thriving. Here's my list.
|On Jul 7, 2015, dutchrub Pittsburgh,
United States wrote:
I came across Romence when I googled a particular plant which no other company seemed to stock (Pink Fairy baby's breath). I found their website to be chock full of uncommon plants that seemed to fit my landscape design and my zone accordingly, so I put together a smaller sized order and eagerly waited for my first shipment.
|On Jun 29, 2015, vincemarzullo Chicago, IL wrote:
Multiple orders placed this spring with excellent results. Plants shipped promptly, and were well packaged. Great quality and size of the plants that were purchased.
|On Jun 7, 2015, sportsbodywork Carver, MN wrote:
Romence Gardens & Greenhouses are head & shoulders above & beyond any competitor I have used for online garden purchases. Staff is courteous. Communication is clear. Shipping of plants is superb! I have already referred every gardener I know to this company & its website. This summer I only purchased Sunday Glove daylilies from Romence after purchasing my other annuals elsewhere. Had I visited this site first, I would have saved $60+ on shipping costs alone. I will buy EVERYTHING from them next summer. THANK YOU, ROMENCE GARDENS!!
|On May 31, 2015, crazybanshee Clear Spring, MD wrote:
I can't recommend this company enough! Great website with every plant I could think of. The hardest part was limiting myself to a smallish order to test them out (about $120) Got immediate emails about shipping, (seriously, the shipping is a flat rate of $10, you can't beat that!) I expected small cuttings like I've gotten from other companies but I got these 3 huge boxes with full sized plants! Several will bloom this year. All the plants are doing great. I will definitely order from them again!