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39 positives
1 neutral
13 negatives


Positive OhioBayou
(1 review)
On Feb 8, 2017, OhioBayou Orange Beach, AL wrote:

Finally moved down south to the beach from Cincinatti, and ordered some palm trees for my kids since thats what they have been dreaming of after all the Disney vacations weve taken. Anyways, I had issues with some of the purchases ive made, more-so my mistake since I did not know how low the temperatures get around perdido . I ended up buying some lipstick palms which have not fared well. I ended up potting them and placing them inside last wednesday. They have had a hard time adjusting inside the home, so I called the company and they gave me the run-down on caring for them and placing them in proper lighting. Today I was suprised to see a brown box at my door. It contained a kit to help repair or bring back to life the lipstick palms which forced me to write a review since they were so nice and they didnt have to do that, but I am grateful they did.

Positive BillWagnerWPB
(1 review)
On Oct 5, 2016, BillWagnerWPB Palm Beach, FL wrote:

My palm tree experience with this company...

This was going to be a neutral review, however the people who I spoke with on the phone were informative and authentic, something rarely seen here in west palm. I tried to order 2 canary date palms online but it wouldnt let me check out.So I called the phone number and found out that large palm trees need large trucks and its an additional charge for the delivery. It ended up costing an extra $450 on top of the cost of the canarys to get them delivered (Make sure to ask for a detailed estimate). I had my landscape guys waiting for them to arrive, which the driver was late, so my landscape guys had to wait around for an hour before the truck arrived. After it arrived, I noticed some of the roots were exposed and it worried me, but my landscaper said that was normal. So its been two weeks and they look good. I was told not to cut down the string holding the fronds for at least 6 weeks, which is a bummer.

My overall review....
A for Quality
B for Tardiness
A for Ease of Install
C for Price
A- for Overall Happiness

Thats my review, and here are some tidbits of info to help if your in the same position I was

1) Give yourself enough time to plan out the area
2) Ask for other prices of landscape installers, I realized my landscaper charged me much more than a normal one would had.
3) Make sure both palms are cut and not just one, as I requested just one to be cleaned up and my landscaper didnt know how to make the diamond cuts like they did
4)Get a detailed estimate including shipping and handling
5)Look at the weather so you dont get half the job done

Well, there it is... enjoy... and make sure everything is written out if its a project like mine.

B. Wagner

Positive ParrotMan101
(1 review)
On Jan 11, 2016, ParrotMan101 Seattle, WA wrote:

Ordered an indoor plant from this company for a christmas gift for my wife. She is an RN, so she loves to tend to plants throughout the night. This company was able to send it to Virginia Mason Hospital in downtown Seattle while she was at work. Unfortunately she had to work Christmas eve as they do rotations every year. She absolutely loved the Christmas Palm and so did her friends. They ended up decorating the plant at the hospital and i wish I could post up some pics here but it wont let me. She finally brought it back from her work today and she asked me to write a good review about it. well, here is our review and we appreciate the red bow that was placed on the the palm and for the nice Thank You card that was put on the palm. We also hope you have wonderful holidays and a great New Year. And we are glad to be a part of the palmhugging family!

The Miller Family in Seattle

Positive virginia2122
(1 review)
On Sep 29, 2015, virginia2122 Miami, FL wrote:

I order some plants for the indoor, And some palms for the outside along with ordering some seed's to plant. I must say everything arrived in a timely manner, My plants came in nicely package in great condition. I even had a plant die on me about a week later and i was refunded my money right away. I see bad reviews on this company but not everyone experience is the same and because one company shows more then one bad review does not mean there not good there is a reason they are a operating business for years. I will be more then glad to continue to make all my plant orders from them as i'am a very satisfied costumer!

Positive shirleyn
(1 review)
On Dec 29, 2014, shirleyn Newburgh, NY wrote:

I recently ordered a few palm trees and needed them to arrive before the holidays. I called them to make SURE that I would receive them in time. They assured me and sent me the ACTUAL pictures on the plants I was ordering. The palms arrive ahead of schedule and they were EXACTLY what I wanted.. Sometimes companies post pictures of one thing, and you get something totally different.. Not Real Palm Trees, they deliver exactly what you order! And what a GREAT customer service!!

Positive PaulMBolden
(1 review)
On Jul 19, 2014, PaulMBolden Columbus, OH wrote:

I ordered 2 plants from for my mothers birthday recently. I bought her the Dypsis cabadae and the Yuca rostrata. We live in Ohio, and I was unsure that the plants would make it. I emailed a few questions to their customer support, and they replied almost immediately with the help I was looking for. I ordered the plants, and they arrived within a few days in perfect shape. I read the reviews on this site before making my decision and am glad I decided to ignore the few bad reviews. has exceeded my expectations, and I will use them again for myself, and for gifts to friends and family. I highly recommend them.

Positive Vickiwaggg
(1 review)
On Jun 3, 2014, Vickiwaggg Englewood, FL wrote:

A little while ago I ordered 4 Fiji Fan Palm trees for the deck in my backyard. Iíve always wanted an exotic, tropical backyard and after taking a tropical vacation not too long ago I fell in love with these trees. I purchased the 7 ft. tall trees and was able to pay a more than reasonable price for all 4. The site also included directions about how to take care of the trees which was also very helpful. Navigating through the site was a breeze and checkout was hassle free. When my trees arrived, they were in great condition and looked just as beautiful as they did when we took our trip. I have had no problems with and will definitely keep them in mind for my next exotic plant purchase.

Positive birdman100
(1 review)
On Jun 3, 2014, birdman100 Los Angeles, CA wrote:

Love this company, ordered 2 palm trees for what I saw as being a great price, the trees came in great condition and they're thriving in my back yard, considering ordering some more soon! They offer great discounts on multiple orders, I saved something like 10% by ordering 2, but order 10 and it's 50%!

Positive aurapaura
(1 review)
On Jun 1, 2014, aurapaura London,
United Kingdom wrote:

A small palm tree that sits in the entryway of the house is a very nice decoration. provides with a variety of discounts and has affordable prices. Their large selection of palm tree and others is amazing and gives opportunity of choice.
Very professional communication and quick response. I requested pictures before purchasing products and received them immediately. I am a very satisfied customer and would definitely recommend them to anyone.

Positive trustintruth
(1 review)
On May 30, 2014, trustintruth Tecumseh, MI wrote:

A couple months ago I was searching for a website where I could purchase a small palm tree that I could sit in the entryway of my house. That is when I stumbled upon The Palm Tree Store. I was stunned by the amount of palm trees they had to offer, but was happy that I would have a lot of options to chose from. No other online store I found had the type of selection that they had. I settled on a two foot tall Acreca Palm tree, and am very happy with the purchase. It was discounted to $39.95 when I bought it, which is a great deal considering it was originally priced at $89.95. I am also very pleased with how fast my tree arrived, and in how good of condition it was in when it did. I did not have to deal at all with the customer service, but overall I was very pleased with my experience with them. I would definitely recommend The Palm Tree Store to anyone who is looking to purchase a palm tree for their home.

Positive Pandanus
(1 review)
On Apr 10, 2014, Pandanus Ossining, NY wrote:

Although Real Palm Trees has had some communication issues since moving to their new facility they have always made good on their promises to send me steeply discounted palm trees as a thank you for my buisness with them. Their large selection of palm tree and other non-palm species is extensive and reasonably priced.

(1 review)
On Jan 14, 2014, JENCAMINO Miami, FL wrote:

i had a great buy with them. and i was very pleased with my plants, and palms, and as well some indoor trees, i purchased. i got everything deliver on time very good customer service. i called in and they answer every one of my questions, and there is nothing like good quality, and they have it. so i will be getting more plants in the near fututre, happy happy client!

Positive Kristin_R
(1 review)
On Nov 20, 2013, Kristin_R Naperville, IL wrote:

I live in the Chicago area and have always loved palm trees but never knew that they could survive a climate like we have up here in Illinois. I did my research and learned that with propper care palms can live happily even farther north than here. I have heard good things about so I thought I would give them a try. I thought it was great to be able to order and buy real palm trees online and have them delivered. I ended up deciding to order two windmill palms since they can stand up to colder weather. I was a little nervous about it but things have gone really well so far! This will be the second winter I will have them for and they are good and ready! I keep them warm and protected and have not had any problems. With the experience I've had with this company their customer support has been excellent! My palm trees got to me sooner than expected and they were in great condition and absolutely beautiful!! I would recommend using Real Palm Trees if you have not already. You will not be disappointed!!

Positive gregcreates
(1 review)
On Sep 24, 2013, gregcreates Marietta, GA wrote:

For the last five years I have been living in the South American country of Peru where palm trees are literally everywhere. To me that is wonderful as I have been a big fan since the first time I went to Disney World for the first time as a kid in the 1970s. Anyway, when I was told by a friend of mine here in Atlanta that I could not only have palm trees if I wanted but I can also order them online I was thrilled. (I was skeptical, but thrilled. I mean, how do you ship a palm tree?!) Anyway,I contacted Real Palm Trees and was told that, indeed, they could ship palm trees to me in the Atlanta metro area and that they also had a huge variety. I ended up getting several Canary Island Date Palm Trees, which are medium-sized, and had them delivered to me a few weeks back. They are absolutely beautiful, look wonderful on our enclosed back porch and truly have added a touch of South America to my Marietta home. I'm very pleased with the way everything was handled and of course the simply spectacular palm trees that they sent. Highly recommended.

Positive LocoDice
(1 review)
On Sep 24, 2013, LocoDice Cocoa Beach, FL wrote:

I have been in search of the perfect Areca Palm tree forever! I work at a real estate company and have my own office in which I take pride in. I really wanted to have a natural growing plant and decided to go with the Areca. I purchased an Areca a while back from a phony site called tyty and long and behold my Areca Palm arrived dead. Horrible service, but none the less I was looking still for an Areca. A friend of mine had told me about RealPalmTrees that they were excellent and so I decided to give them a shot. I ordered over the phone and felt very comfortable with ordering from them. The customer service associate (Anthony, I believe his name was) helped me step by step and assured me I was not going to have the same experience as tyty. The Areca was a little more expensive than tyty, but I rather pay a little more and receive a good tree than pay less and not get a tree what so ever. Once I received the tree I was so excited to see that it was in one peace and BEAUTIFUL! I have put it in my office and when new clients come in they are always complementing me on my nice looking tree! Its been a tough journey, but totally worth it at the end!

Positive blancheF
(1 review)
On Sep 23, 2013, blancheF Tabernash, CO wrote:

At first Iím afraid to purchase a large palm tree online. Iím so in-love with Caranday Palm Tree and after searching for different online store (since I canít find any local store selling it), I was brought to 5 different sites that sells a magnificent Caranday Palm Tree. I have chosen to order in Real Palm Trees after seeing good reviews plus the fact they have it for the cheapest price I can buy. It ordered it and the responses guaranteed me good results and so it was. My Caranday Palm tree was delivered to me in my expected time, flawless and its beauty is so enchanting. Thanks to Real Palm Tree, now I have this palm tree I dreamed to have. I will order more in the future because I was so amazed with their high-quality products and on-time delivery and response.

Positive efpierce
(1 review)
On Jul 29, 2013, efpierce Grand Rapids, MI wrote:

I have to start this by saying that I can't grow anything, not even a small houseplant will survive my not-so-green thumb. But the plant I ordered over a year ago has remained healthy and even thrived under my care. I know now that it wasn't me, it was where I was buying my plants. I am sticking with Dave's from now one!

Positive mudguts
(1 review)
On Jul 23, 2013, mudguts Toronto,
Canada wrote:

I was super excited with the tree that we received. At first, I didn't even think that such a service to deliver a palm tree was available. It's such a niche market. But after looking for literally 'months' to find one, we came across this site and it was so easy. The tree shipped fast, it's still alive which blows my mind and it's absolutely gorgeous.

I'd highly recommend these guys to anyone looking to change up their decor.

Positive PatrickDawson
(1 review)
On Jul 23, 2013, PatrickDawson Beverly Hills, CA wrote:

So, I'm not sure if anybody has been in my situation, but I am a film producer in Los Angeles, CA. My lovely wife and I like to pick projects for ourselves to accomplish every summer. Even though she knows my busy schedule, she decided to challenge me by asking me to landscape our entire estate with palm trees and other exotic botanical beasts.


So, after searching on google and calling almost 20 people that in NO WAY eased my anxiety, I got in touch with Real Palm Trees, and FINALLY, my prayers were answered!

The Real Palm Trees team understood me when I explained that everything they were suggesting sounded like Hebrew to me. Not only were they able to explain the process to me in lamens terms, they also (without any sort of deposit or commitment) sent me pictures and ideas via email, and did so very quickly.

I will not ever work with, nor will I refer anyone I know to any other company than Real Palm Trees. I wish I could upload pictures.

The one unexpected result that I think anybody could complain about, is the fact that they did so well designing, providing, and installing my estate, that not only has my beautiful bride put me in charge of all of our estate's external aesthetics, my house has become the number one venue when any of my friends/relatives want to have a shindig.

I have already purchased a few items from their garden e-store, and look forward to continuing my place of dominance in visual art in my community.

If Real Palm Trees ever gets to read this, thank you so much, and I can't wait until the Everlast Sphere Planters and Tiki Torches I ordered from the Garden Center to arrive!!!

Keep adding products so I can keep buying them!!!

Positive Toby82
(1 review)
On Jul 12, 2013, Toby82 Long Beach, CA wrote:

I just had my first home built and I wanted to do something with my front yard that would not only look good, but also add value to the property in case I ever wanted to sell it in the future.

I ordered 10 small, beaked yukka palm trees from these guys so I could plant 5 along each side of my driveway. They look nice and healthy so far and I'm sure they are going to look fantastic as they grow over the years.

I wouldn't hesitate to recommend this company to anyone who is looking for quality palms.

Positive JaseL
(1 review)
On Jul 11, 2013, JaseL Golden Beach, FL wrote:

I recently bought 4 Bird of Paradise palm trees and 2 King palm trees from this company as a surprise for my wife. We had a swimming pool installed a few months ago and she said she wanted to give it a tropical feel. The palm trees arrived in perfect condition and I managed to have them planted while my wife was at work. It's not often she is lost for words but she was absolutely speechless! They have added such a great atmosphere to our pool area and all of our friends comment when they come to visit our home.

Positive Ronnyl154
(1 review)
On Jul 10, 2013, Ronnyl154 EAST AMHERST, NY wrote:

My aunt loves to collect plants and her big garden really looks enchanting with variety of plants particularly palm trees on it. Instead of giving her a palm tree, I decided to give her a dozen packs of palm seeds of different kinds which I bought from Real Palm Trees. I was amazed with their cheap prices so I really hoped that the seeds will grow as high quality palm trees are. I encountered no problem during shipment so I gave the seeds immediately to my aunt as a present. After a month, my aunt notified me that she was able to grow the seeds and she can identify that those seeds came from palm trees with good quality.

Positive Grinna
(1 review)
On Jul 10, 2013, Grinna Beverly, MA wrote:

I ordered the Baileyís Copernica Palm Tree from this company for my garden. I was so happy because I received it without delay. Their packaging didnít mess the leaves of my plant after shipment and I was so impresses about it. The palm tree is so pretty and looks even better than what are shown in the pictures. It was so healthy and I was worried if I can maintain its appearance so I contacted the support for some additional information about caring this plant and they answered me enthusiastically. I therefore recommended them to my friends who might want to buy palm trees. Their service indeed satisfied me.

Positive nizquierdo07
(1 review)
On Jul 8, 2013, nizquierdo07 Hialeah, FL wrote:

I recently started looking around for an array of plants that would add some much needed "ummmf" to my curb appeal. I wasn't particular about my choices until I began to research different types of palms and to my convenience the first site that surfaced in my google search engine was this company Real Palm Trees.

I was pleasantly surprised with all the various selections they offer. I could have a slice of each country in my front lawn had I opted for that choice. Being that I have always had an eclectic taste in just about all areas of home and personal design without hesitation purchased 2 Ponytail Palms.

I was not familiar with many of the plant species and their specific needs as far as maintenance and the environmental changes my tree would with the little knowledge I acquired during my research I decided to call Real Palm Trees with the quickness. I had enough questions to fill a state exam but with each question came a well executed and helpful response.

I spoke with several customer service reps while I anticipated my ponytails and not once was I left in the dark. It is rare to come across companies that still value customer service being that our culture is comprised of electronic or automated voice machines and not every purchasing experiencing is personal. On top of the great service they packaged my sweet trees as if it was made of thin glass.

Needless to say the ponytails look absolutely gorgeous and just today I purchased a bonsai from their sister site. Another superb addition to my home. I would definitely recommend this company to anyone looking for a one stop shop on all plant types, not just palms.

Positive MelodyMG
(1 review)
On Jul 8, 2013, MelodyMG Las Vegas, NV wrote:

Saw this Australian Fan Palm tree on a nature website somewhere. I just had to have it to pretty up a bare spot in my parlor! I would be perfect to fill that bare corner behind my flowered love seats. But where could I find it? Someone pointed me to this company and there it was in their catalog.
Before I finished my order I looked around the site and found enriched soil, fertilizer, and gardening tools as well. They have great care product line.
The cute little thing came shipped with my choice of pot., I chose the red Lechuza Quadro Planter. My beautiful palm arrived in just a couple of days and with instructions, and with a welcome care kit too.

I was so happy with it I bought a gift card for my sister so she can ďpalmĒ up her parlor too. I just might get another one just to stay one palm ahead of her. You know you get a discount if you buy more one at a time? Iím just a happy camper sitting in my parlor love seat next to my new beautiful palm. And very grateful for Real Palm Trees .com.

Positive CanadaGardener
(1 review)
On Jan 28, 2013, CanadaGardener Niagara Falls, NY wrote:

Used my paypal account to purchase some indoor plants and I was worried about the shipping process since I live in Canada but work in Upstate NY and about them freezing on the way here. The palms arrived in great condition and they wrapped it up with several pieces of cloth and burlapped. I was impressed by the manner of packaging and could tell they took their time. It came with everything I needed and had no problems. I spoke with a Mario on the phone after recieving my palm trees and he was insightful. I believe in Karma and so thats why I wrote this comment.

Positive progardendr
(1 review)
On Jul 22, 2011, progardendr Cincinnati, OH wrote:

I don't normally post comments, but with this co, I had too; great overall experience. Went online last year and purchased 2 windmill palms and 2 chusan palms for outdoors; cold hardy. This year I purchased a Kentia palm, a Bamboo palm, and a Lady Palm for indoors. The Indoor palms arrived four days ago, and were all full of foliage. The bamboo looks better in person, than the picture they have online. They say the palms are shade grown, so hopefully the will do well indoors. As for the cold hardy ones from last year, they all survived Cincinnati weather; freezing temps and grey skies! They are all doing great! Unbelievable! I have to give them two thumbs up! Awesome job.

Positive LaurenMiller180
(1 review)
On May 25, 2011, LaurenMiller180 El Paso, TX wrote:

My husband bought some medjool date palms because they are cold hardy for our home and they were beautiful, but very large. We were not expecting them to be so heavy. We had to rent something called a backhoe to help us move it into the hole. The backhoe also picked up the dirt much easier then having some laborers do it. We bought a total of four large medjools and two canary date palms for the front. It took about two days of work and we are very pleased with the overall appearance.

So pros:
large palm trees
beautiful palm trees
inexpensive for the size

So Cons:
large palm tree
backhoe needed to install

So overall:
Would I buy again, yes. Would I be better informed before I buy, yes. Would I be better prepared, yes. Do I need any more palms, no.

Positive HappyBrit
(1 review)
On Mar 12, 2011, HappyBrit Houston, TX wrote:

Hello everyone, I recieved my palm trees via UPS and it took about 4 days to recieve them. This would have been a positive experience except that the instructions given for the two palms I got were not as clear as I wanted them to be. I had to do some research in planting them into the ground. The palms came with fertilizer and some root fertilizer. Overall the palms look good.

Positive jakedmanny
(1 review)
On Mar 27, 2010, jakedmanny Homestead, FL wrote:

Explain my experience. Well to start off, my over all experience was very easy. I always got someone on the phone when I called. They were very informative with their information about each palm tree I was interested in.

I did go ahead with the and purchased 8 Medjool Date Palms. 2 more and I could have gotten free shipping but I didn't need 10. Never the less the process was easy. I received photos of all the Medjool Date Palms before purchasing and when I did purchases I received them in less than a week. I couldn't have ask for a more happy experience. The price for the date palms was way cheaper than what my local nursery was offering. Even my landscaper was surprised at the price I got for them. RealPalmTrees I give two thumbs up.

They are now planted and we have gotten people come up to us and praise our landscape. I am very Happy with their service. Thank You

Positive Infinate88
(2 reviews)
On Apr 1, 2009, Infinate88 New York, NY wrote:

I received the lipstick palm and its doing well. The box was well constructed and the plant made it well, surprisingly. I know, I know the lipstick palm is temperamental, but I plan to put it inside during the night and I have a large tank with turtles inside and will place the lipstick palm in there for most of its life. Both the turtles and the lipstick palm love the humidity in the tank. Regarding the site for palm trees, they have great customer service and great palm tree selections. I hope this is enough information, Garden Watchdog says it has to be detailed, hopefully this is detailed enough. : )

Positive jacobluvsgreens
(1 review)
On Mar 1, 2009, jacobluvsgreens Medina, WA wrote:

I ordered some palm trees for a home that I had on the market in an exclusive neighborhood, so I was surprised that they were able to deliver them at a reasonable price. I am definitely happy with their service and would use them again.

Positive mayjax
(1 review)
On Feb 7, 2009, mayjax White Sulphur Springs, WV wrote:

Great selection and good help. Also they have a palm help section which is very useful and thorough.

Got my Bismarck in under a week and it looked good.

Positive Lilygardens
(1 review)
On Jan 17, 2009, Lilygardens Nashville, TN wrote:

It was good. I wish the palm tree would have been here sooner at or at least give me an option for express mail.

I feel your pain with the kids!!! Just take it easy with the Nyquil. : )

Positive Jacobisgreat
(1 review)
On Jan 7, 2009, Jacobisgreat Cedar Grove, NJ wrote:

My palm trees are still alive that I bought from real palm trees. Everyone told me that the palm tree was going to die, but so far they're doing good. It's been cold up here with some serious snow. Forget about it the palm tree is still green. Who knew we could have palm trees in Jersey.

Positive kimberlyluvs
(1 review)
On Dec 26, 2008, kimberlyluvs Salt Lake City, UT wrote:

Great service, quick shipping! I got it in under a week.

Positive landev
(1 review)
On Dec 24, 2008, landev Tampa, FL wrote:

My experience with was over all great. The service was fast and the sales reps were well informed. I had a ton of questions and they answered them all. Palm trees arrived in their actual container which was a surprise.

Positive marcy1956
(1 review)
On Dec 20, 2008, marcy1956 The Villages, FL wrote:

Well, my friend introduced me to Daves Garden and I love it. I just bought some palm trees for the outside of my home and the only complaint I have is that I needed a man around the house to put them into the ground! I bought 7 different types to start a tropical garden. I wasn't expecting them to be so big, they are much smaller in the pictures then in real life. Also, I had some questions regarding the palm trees and I found the answers on their website. Overall I am glad for this website and for them dropping the palm trees at my doorstep and not at the front gate!

On December 20th, 2008, marcy1956 added the following:

also, I noticed the person before me started with "well" as well...LOL, but I failed to mention the seven trees that I received.

I purchased two 6ft malayan coconuts palms
two 5ft areca palms
one 4ft bismarck palm
one 4ft canary palm
and my flamethrower palm.

hopefully for summer I will have some coconuts! I read all about coconuts and how good they are for you, it's called the miracle water, check it out.

Positive carriemurphy
(1 review)
On Dec 4, 2008, carriemurphy Williston, FL wrote:

Well I was first skeptical at purchasing a "Winterized" palm tree online. I called the 1800 number and I spoke with a frinedly person who assured me that the palm tree would not die during its travel. I ordered it on a tuesday and recieved it on friday. So, overall the palm tree looked good, not as great as the picture, but good. I am thinking about now buying a Canary Island Date, but saving for Christmas proves to be difficult with a family of four.

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