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Comments regarding Blossoms, Birds and Butterflies

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You are viewing only negative comments

  Feedback History and Summary  
5 positives
1 neutral
1 negative

Comments:

RatingAuthorContent
Negative Seaecho
(3 reviews)
On Oct 9, 2011, Seaecho Phelan, CA (Zone 8b) wrote:

Posted on September 25, 2011, updated October 9, 2011
I won a Sinningia Tauras and S. Amizade from this company (ebay listings) and received two plants that looked good when I opened the box. However, I quickly discovered the Amizade had NO ROOTS at all. The top of the plant was fine. But the plant literally FELL out of its pot when I lifted it out of the box! I contacted the seller about the lack of roots, and she said it had a "bulb" and would grow roots from it. And that she'd set aside another one in case my plant didn't do well. Well, within days, the plant wilted and keeled over. It was dead in 4-5 days, despite being domed and kept humid. The Tauras started to decline in the same time frame, and it also died.

Seller now would not respond to my emails, so I opened a case with ebay. Seller told me thru ebay that I must send the dead plants back to her before I'd get a refund. By this time, I had discarded the plants, so there was nothing I could do to get a refund, even though I offered to send her a picture of the plants shortly before they died. You would think a seller would just reimburse me or offer to send new plants. But she obviously was not concerned about her reputation. I will not ever buy from this seller again, and would never recommend her to my many plant loving friends. Beware!


On October 9th, 2011, Seaecho added the following:

I have since filed a case with ebay, and they ruled in my favor almost immediately, and I received a full refund. I'm very happy I did decide to file the case, and will definitely never do business with this seller again. In the end, justice prevailed!
On Oct 9, 2011, Blossoms, Birds and Butterflies responded with:

"On Sep 26, 2011 8:14 PM, Blossoms, Birds and Butterflies responded with:

A plant each was set aside, but asked the buyer to give them a chance first, exspeacilly taurus, since Sinninga can go dormant. I asked him to give them a chance and that I would reship if needed. The plants, exspeacilly Taurus should have been fine, if the plant would have had the time to resprout. It can take up to a month if they dormant. The buyer tossed them to soon. I gave the benefit of doubt and had sheduled to reship free of charge, when negative feedback was left. never had a chance to make it right. Since I believe the plant taurus was dormant and was thrown away to soon, I feel like I don't owe him a refund. I always want happy customers, but like for them to be patient as well and not leave negative feedback "



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