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|On Aug 13, 2017, Poklar Amherst, MA wrote:
I am looking for a good plant puller and the pullerbear looks like it might be a good product. I also usually like buying directly from small manufacturers because of the personal connection that often gets made. However, I am reluctant to make a purchase from a someone who is comfortable bullying and abusing anyone who has a problem with his products, who doesn't seem to care what he posts or how he demonstrates his disrespect for his customers because "there is no such thing as bad publicity." I am even reluctant to post this comment because I may become the target of Mr. Paisley's abuse but I think it's important to look at the business practices of a company I buy from and it appears to me that Pullerbear does not relate to its customers well.
On Aug 13, 2017, Pullerbear Tree, Shrub, Brush and Weed Puller responded with:
"On Aug 13, 2017 6:06 PM, Pullerbear Tree, Shrub, Brush and Weed Puller responded with:
This forum is for product reviews and "Poklar" is not a customer and has had no interactions with our company reps or our products.
On Aug 14, 2017 7:33 AM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
It's unfortunate that this site allows unverified, anonymous users to post defamatory and uninformed comments. Poklar is not a customer of ours, has no other comments or threads and joined Dave's Garden moments prior to posting his/her negative "Product" review. Readers can take it for what it's worth. Life goes on...
On Aug 14, 2017 10:31 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
Michael Jorgensen sent us this text on August 4th... "Can't tell you how much I love this thing, last month at my Washington home I must have pulled no less than 200 broom plants out, what a snap. Can't believe I haven't seen more or heard more about this amazing tool. Thanks again, you have saved me a lot of work and money."
On Aug 23, 2017 9:00 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
I volunteer clearing over-gown parkland at one of our National Trust properties. We have a number of invasive plants that need to be managed â€“ usually by cutting and then applying a noxious herbicide to kill the roots. This past week, I took delivery of my Pro XL 321, and hey presto, this is a tool that does what it says it will. I like the ease with which it changes for different sized stems, and despite some of the plants having tap roots up to two feet long, none could resist the Pullerbear. I bought it to help with some woodland reserve that we will be moving to later in the year this also has its share of invasives, and these will be dealt with easily with this tool. If anyone asks from Bermuda if this deals with Mexican or Brazilian pepper, fiddlewood, sage, Chinese fan palms, Surinam cherry and other similar plants, the answer is an emphatic yes. Well done. A great tool, with my name on it as well!
On Aug 23, 2017 9:01 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
Just wanted to drop you a line and say that I LOVE THIS TOOL Used it today for the first time and removed a huge patch of scotchbroom I had been trying to eradicate for the last year by using my stihl saws etc. The pullerbear is my new goto tool for removing invasives and scotchbroom.
On Aug 23, 2017 9:03 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
I'm so excited about this product of yours and I've forwarded your website on to a few trail building buddies of mine. It's going to be a great tool and just what I was looking for!
On Aug 23, 2017 9:04 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
I just received my Pullerbear Pro XL and put it to work on countless, short buckthorn stumps. I am really impressed. I chose your product because I needed a puller that gripped short stumps. I've cut our
On Aug 23, 2017 9:06 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
I just ordered my second Pullerbear.
On Aug 24, 2017 9:15 AM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
August 23, 2017
On Aug 25, 2017 11:23 PM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
August 25, 2017
|On Sep 1, 2013, LDLemon Conway, AR wrote:
Posted on August 29, 2013, updated September 1, 2013
On September 1st, 2013, LDLemon added the following:
I would like to provide followup comments to my posting on 29 August 2013.
The Pullerbear.com home page as of 1 September 2013 clearly states: “Lifetime Structural Warranty”. I guess that is true are long as Mr. Paisley does not consider you to be "over weight". Mr. Paisley do you know how tall I am?
The Pullerbear.com FAQ page under “Is there a warranty?” states that: “We welcome the return of any Pullerbear that is defective or fails to do what we claim it will do”. I guess that is true as long as Mr. Paisley does not consider you a “terrorists or extortionists”. My secondary point is that as part of their accommodating customer service they will also send you E-Mail(s) with numerous personal attacks.
The tubular steel I bent fits inside a larger tubular steel tube (with tight clearance). Once that smaller tube is bent the tool becomes useless. It was bent out, not down – as a result of the powerful jaw bite he is so proud of. I would estimate it only took about 150 pounds of downward pressure to bend the jaw out.
Mr. Palmer also states that a fellow in Connecticut returned one that was bent to hell then later he states that “we have yet to have even one returned to us”. Which is it?
What we do agree on is:
The “official” warrant is not provided until after the purchase.
If you think you can bend or break any part of a Pullerbear – Please don't buy one.
ProQuo Services will not cover any bending or breaking of any parts.
I was duped (Mr. Palmer words – not mine) into buying there product.
Owner of one broke Pullerbear
On Sep 1, 2013, Pullerbear Tree, Shrub, Brush and Weed Puller responded with:
"On Aug 31, 2013 6:14 PM, Pullerbear Tree, Shrub, Brush and Weed Puller responded with:
Larry Lemon was offered a refund for the purchase price of his Pullerbear of $149.99. We shipped it to him free of charge. He bent it and notified us, of that, on August 5th. Even though, as he states in his synopsis that, we do not warranty any bending of the tool. The tools are made with Grade A U.S.A. and Canadian made steel and the part that Mr Lemon bent is the thickest walled 1" by 1" tubular steel available. His issue should be with the steel manufacturer not with us as we have no control over the tensile strength of U.S. and Canadian made steel. That's why we warranty the craftsmanship not the materials. It's clear by Mr. Lemon's comments that he has no issues with the craftsmanship just the steel and the all to powerful bite of the jaws of his Pullerbear.
On Sep 1, 2013 8:32 AM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
On Sep 1, 2013 8:42 AM, Pullerbear Tree, Shrub, Brush and Weed Puller added:
Update to Larry Lemon's response to our rebuttal...
|On Oct 31, 2010, BorisBauer Easley, SC wrote:
You get what you pay for is the usual comment and this applies to the Pullerbear. I have compared smaller brush removal versions of the Pullerbear, WeedWrench, and Extractigator. With no exception, the Pullerbear was the least effective. Because of personal experience, I rather suspect Pullerbear reviews.
On Oct 31, 2010, Pullerbear Tree, Shrub, Brush and Weed Puller responded with:
"On Oct 31, 2010 10:45 AM, Pullerbear Tree, Shrub, Brush and Weed Puller responded with:
Finally, Boris Bauer has finally mustered up the courage to post his diatribe in a forum we can respond to. Mr. Boris Bauer usually posts his comments about our tools on other pages where we can't respond. Now that he has given us the means to respond.... he is a shill - (definition:A shill is a person who helps another person or organization to sell goods or services without disclosing that he or she has a close relationship with the seller. The shill pretends to have no association with the seller/group and gives onlookers the impression that he or she is an enthusiastic independent customer. )