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Comments regarding A & D Nursery

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17 positives
1 neutral
1 negative

Comments:

RatingAuthorContent
Negative GeneSkCan
(8 reviews)
On Jul 1, 2020, GeneSkCan Regina,
Canada wrote:

Posted on June 25, 2020, updated July 1, 2020
Posted on June 25, 2020, updated June 25, 2020
Posted on June 23, 2020, updated June 25, 2020
Posted on October 13, 2019, updated June 23, 2020
I just received 18 peony roots from A & D. Speaking from experience by growing more than 350 peonies on our property and purchasing from many suppliers over a span of more than 10 years, these were the smallest and worst condition of peony roots that I have ever received from any supplier. I expect low survival and unfortunately I have to wait until next year to find out. Not sure what else I can do about it. Buyer beware.


On June 23rd, 2020, GeneSkCan added the following:

A & D agreed to refund my purchase last year. Then, they later revised their position and requested that I plant the peonies and check if they produced growth this spring/summer. They agreed to refund the peonies that did not grow. I agreed with this. I planted them in October 2019 and provided extra protection with insulated cover tarps through the winter. Thirteen of the eighteen ordered peonies have not produced growth. I sent two emails to them recently asking for a refund of those peonies, with email tracking on. The Outlook tracking system confirmed that the first email was received, but it now appears that the last email was rejected which I assume is intentional. I also assume that they do not intend on honoring our agreement.

Gene Froc,
Member of the American Peony Society, Member of the Canadian Peony Society and Member of the Prairie Peony Society
On June 25th, 2020, GeneSkCan added the following:

Here are exact copies received from Microsoft Outlook tracking that confirm the email sent to you was received:

My email sent on June 17th:

The original message was received at Wed, 17 Jun 2020 20:33:06 -0400 from R43.static.amanah.com [104.245.144.178] (may be forged)

----- The following addresses had successful delivery notifications ----- (relayed to non-DSN-aware mailer) (relayed to non-DSN-aware mailer)

My email sent on June 23rd:

----- Transcript of session follows ----- ... relayed; expect no further notifications ... relayed; expect no further notifications


The original message was received at Tue, 23 Jun 2020 13:21:34 -0400 from [87.101.92.19]

----- The following addresses had successful delivery notifications ----- (relayed to non-DSN-aware mailer) (relayed to non-DSN-aware mailer)

----- Transcript of session follows ----- ... relayed; expect no further notifications ... relayed; expect no further notifications


To confirm as per my original email:


"As a follow up to our previous email communications (see below), I confirm that the following peonies that you sent me last fall did not produce growth this year:

• 1 X Auten’s Pride
• 1 X Big Ben
• 1 X Burma Ruby
• 1 X Edulis Superba
• 1 X Etched Salmon
• 1 X Hesperus
• 1 X La France
• 1 X Lavon
• 2 X Myrtle Gentry
• 2 X Philippe Rivoire
• 1 X Whopper"

Perhaps your server is malfunctioning.

I trust that the above will be satisfactorily received.
On June 25th, 2020, GeneSkCan added the following:

Peonies that have stems showing above ground include: 1 X Alice Crousse, 2 X Eden's Perfume, 1 (of 2 ordered) X Edulis Superba and 1 X Neomie Demay.
On July 1st, 2020, GeneSkCan added the following:

Okay, so I provided the additional information that you requested. Still waiting for a refund.
On Jul 1, 2020, A & D Nursery responded with:

"On Oct 13, 2019 8:45 AM, A & D Nursery responded with:

Wow, is that a kick in the butt! Probably the worst possible review ever worse only if all the peonies arrived rotten. Mr. Froc received many of our peonies that were grown in pots, well- nourished and well grown, but from pots. They usually have many well- developed young roots and multiple eyes, sometimes over 10 or more. Of course, these are not roots as big as your forearm. Most of our customers love our roots, because once planted correctly in fall they practically explode with growth in spring. If they don’t, we will replace them or refund them. We’ve been providing roots in pots and field grown for over 31 years, so we know what we’re doing. Mr. Froc received 3 valuable bonus plants, among them Louise Lossing. If any of those fail, we will replace or refund those, too,


On Jun 25, 2020 12:18 PM, A & D Nursery added:

We sent this email to Gene yesterday 6/24/20 but so far no answer: Gene, once again you go off on a rampage without getting in touch with us first. We never got an email from you regarding peonies that didn’t survive your winter. So please re-send the email to [email protected] and also to [email protected] to make sure at least one of them gets to us so we can provide your refund via PayPal. Let us know the ones that are up and the ones that didn’t make it. By the way, your email Gene Froc is not blocked on any of our computers.


On Jun 25, 2020 3:30 PM, A & D Nursery added:

Gene, you have already been refunded once for Burma Ruby back in fall via PayPal when you grieved how miniscule it was. Documented on PayPal of course. Don't believe in refunding twice. Also we need to know the varieties from A & D that did emerge this spring. Funny, we've shipped many hundreds of peonies over many years to customers in Alaska and never have any had so many fatalities. Sorry no idea why your emails didn't get through, but we also have a phone number, a fax machine and even PayPal or our Snohomish County sheriff
both who might have helped you track us down, in case we were really were, as you suspect, grifters. So just the list of survivors, please, and then we're done."



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