Comments regarding Eden Brothers Seed CompanyClick here to return to Eden Brothers Seed Company's listing.
|On Oct 24, 2014, cyborg Lansing, MI wrote:
I ordered the "Burst of Bloom" mix from Eden Brothers last spring, and was very happy with the results. My meadow never looked so good, we could see the blooms from our living room window and were pleased with the results. My wife and I are retired, and we enjoyed the time spent looking out at the flowers, we had never tried planting wildflower seeds before. We may try something new again next year, may be some poppy seeds as they are my wife's favorite, a little closer to the house this time.
|On Oct 6, 2014, alejandra86 Austin, TX wrote:
My mom told me about Edenbrothers.com, as she had ordered from them and the seeds came quickly. I have ordered several times now, and each time the seeds arrive 3-4 days later, which is really nice. I usually order for my spring garden, but I just placed an order last week for lettuce seeds to grow this fall. It is now Monday, and the seeds arrived today, true to form for Eden Brothers. Ive always been happy with their service and will return again in the spring.
|On Sep 24, 2014, Wolfdtim Belle Mead, NJ wrote:
Ordered creeping daisy got creeping thyme. No customer service. Called and called no response. Still trying
On Sep 24, 2014, Eden Brothers Seed Company responded with:
"On Sep 30, 2014 1:30 PM, Eden Brothers Seed Company responded with:
We responded to your phone message and called you back to apologize about the mix-up in the seeds. Unfortunately, this was just a simple human error where the wrong “creeping” seeds were grabbed and packed up for you. We advised that you could keep the Creeping Thyme seeds with our apologies and promptly shipped the correct Creeping Daisy seeds to you the same day that you reported the problem. We feel that we did everything we could to correct the error that was made as fast as possible."
|On Sep 10, 2014, l_m_baker Tempe, AZ wrote:
Living in AZ, I ordered zinnia seeds from Eden Brothers. I have actually planted zinnia seeds every year, but this is the first time I have ordered from Eden Brothers. The zinnia seeds came very quickly, I received them within a week of ordering, and the varieties I ordered have been such a wonderful addition to my garden. For the first time, I planted them within my vegetable garden and now I have beautiful blooms where my tomatoes once were. In the past my garden was empty at this time of the year, but now I have beautiful "Meteor" zinnias the size of my palm dressing up my garden. Each stalk has multiple blooms and the shade of shocking red in this variety of zinnia is incredible. Couldnt be happier with my purchase, thank you Eden Brothers.
|On Aug 27, 2014, tburgos San Diego, CA wrote:
I purchased Elephant Ears this spring from Eden Brothers. I had never grown them before, but have always wanted to try them. I felt compelled to share my experience with these bulbs because I truly believe I received some outstanding product. They came as large bulbs with brown papery leaves around them; the only life I saw in them was the fact that they were solid and showed some green in their lower half. I purchased much more than I should have, so I experimented with a few of them - planting some in the ground in full sun while others I have put in pots in full sun, full shade, and in filtered shade. It took a few weeks to see any life, but sure enough some green sprouts began to poke through! In all locations these bulbs have proven to do well! I purchased the upright variety and leaves are big, shiny and sturdy. Each day when I walk around my garden I check in on my several plantings and Im encouraged as they grow and unfold their leaves. I feel like I have a bit of the tropics in my own yard! I watched a video on how to transplant them, so as I prepare other sections of my yard, I will move them out of the pots and into a more permanent home. I will definitely look to Eden Brothers for my future gardening needs!
|On Aug 26, 2014, DixieK1081 Alexander, NC wrote:
I just discovered Eden Brothers this year--their website is so pretty! I love all of the flowers I've ordered so far. Even though I planted the majority of my stuff a little too late in the season for our climate area (whoops! What can I say, life gets away from us sometimes!), everything is doing super-well. Sunflowers, Dahlias, Glads, Zinnias, etc! I feel like I've got to make room for a new bouquet everyday!
|On Aug 20, 2014, Kylaluaz Gastonia, NC (Zone 7b) wrote:
I ordered a packet of Tarragon seeds from Eden Brothers. My fault, I did not check the variety when I bought them, thinking I'd do that later. They arrived along with a few other seed packets. I planted them and they germinated just fine in the seed starting pots.
On Aug 20, 2014, Eden Brothers Seed Company responded with:
"On Sep 25, 2014 2:18 PM, Eden Brothers Seed Company responded with:
|On Aug 19, 2014, klitten44 Algonac, MI wrote:
In May of this year, I ordered 5 Scarlet Delight lily bulbs from Eden Brothers. Michigan summers are short, so when I received the bulbs, I planted them immediately, looking forward to how beautiful they would look on my deck in the Summer, or so I thought.
On Aug 19, 2014, Eden Brothers Seed Company responded with:
"On Sep 25, 2014 9:35 AM, Eden Brothers Seed Company responded with:
|On Jul 17, 2014, greenygal65 Greenville, SC wrote:
I have been gardening for 35+ years now and love to work from seeds. They are cheap, usually easy to grow and make me feel like I created something from (almost) nothing.
|On Jul 15, 2014, Gfred1 Tucker, GA wrote:
If I had read the reviews posted here about Eden Brothers I would not have ordered their overpriced peony tubers. Besides arriving in late Spring, of the 10 tubers received, 3 were broken into pieces. 2 of the plants have sprouted and are growing normally (10-12" high now), 3 other plants might survive, 2 plants are 2 inches high after 3 months of growth and 3 plants never sprouted. Many hours of preparation of the planting bed, soil additives and sweat. Their response was to give me a credit on a future purchase of $11.
|On Jul 9, 2014, Bowmore38 Glendale, AZ wrote:
I was seduced by the constant barrage of "SUPER AWESOME SALE!!!" emails that Eden Brothers sends to its customers. I concede that there were some really great deals.
|On Jun 13, 2014, nedcgardener Washington D.C.,
United States wrote:
I purchased two varieties of iris from Eden Brothers for a total of $50. There were 5 corms of each type at $25.00. I purchased them specifically because they looked to be a reputable company and felt at that price, the quality would have to be decent.
On Jun 13, 2014, Eden Brothers Seed Company responded with:
"On Jun 13, 2014 2:47 PM, Eden Brothers Seed Company responded with:
|On May 2, 2014, korina Moscow, PA wrote:
I will not order from you anymore, and let my fellow gardeners know what the scam you are.
On May 2, 2014, Eden Brothers Seed Company responded with:
"On Jun 13, 2014 2:48 PM, Eden Brothers Seed Company responded with:
|On Mar 4, 2014, BillGreenLawns Rodney Village, DE wrote:
Ordered 25 Iris rhizomes, Never received them. Eden Brothers stated they sent them and it's not their problem. No help in replacement. Spent 78.00 for these plants and I'm out 100% of that money and nothing to show for it. This company is not interested in you. Do not support them. Buy from a grower who will back their products. They are a "shipping" or "Online" grower and problems happen, and obviously they aren't willing to accept that fact. I spent time asking for their support, but they won't help me, and I suspect they won't help you either.
On Mar 4, 2014, Eden Brothers Seed Company responded with:
"On Mar 18, 2014 12:53 PM, Eden Brothers Seed Company responded with:
|On Oct 14, 2013, zootshoot Greer, SC wrote:
I just received my order on Friday and I am so impressed I had to write a review which I never do. The order came lickety split and everything looks fresh. I think the order took 3 days from start to finish - the fastest I have ever had. I ordered tulips and crocuses for planting now and they look great! I also got some wildflowers whcih I may plant in the spring to be safe.
|On Sep 23, 2013, TheDahliaLady Ventura, CA (Zone 11) wrote:
Posted on July 20, 2013, updated September 23, 2013
On September 23rd, 2013, TheDahliaLady added the following:
After a terrible experience Eden Brother's did finally give me a full refund for the botched order. My business and credibility loss is huge.
|On Jul 24, 2013, chk Fallbrook, CA wrote:
What a great growing season you have given me! Every time I go outside I marvel at the many and beautiful blooms your dahlia bulbs are producing. I am new to dahlia growing and did not know what to expect or even how to properly plant them but by following the advice I was given by your company, they are all growing beautifully and prolifically. I also planted strawberries which I expected to hold off on giving berries till next year since I planted them rather late, but they actually gave us some good berries this year! I am looking forward to more next year. My mini pumpkins are already producing; so much so that I think I will be sharing them with the neighbors for their fall festivities. And best of all was the wildflower mix I purchased for my daughter's wedding! We gave them out as favors which everyone loved, and the ones I have planted myself are so beautiful. I go out everyday to see which new flower has come up for me to admire.
|On Jul 11, 2013, rodwoodard Cumming, GA wrote:
My issue was simple. I ordered Calla Lily bulbs and they sent gladiolus which were labeled as the lily bulbs.
On Jul 11, 2013, Eden Brothers Seed Company responded with:
"On Jul 31, 2013 2:48 PM, Eden Brothers Seed Company responded with:
Mr. Woodard, we spoke with you regarding your order on July 5. At that time you expressed your concerns that an item you received had been mislabeled. We sell a Pastel Mix of both Calla Lilies (which you ordered) and Gladiolus (which you accidentally received). During that phone conversation, we requested a photo to confirm the mix up, but assured you that a full refund for the incorrect selection would be provided. We are sincerely sorry for the error but we did immediately offer a refund for the product received, with our apologies for the inconvenience. It was simply an honest mistake that could have happened to anyone, but is actually very rare for our company. A refund for the full amount of the selection was posted back to your credit card on July 11. We feel we have done all that we can to correct this issue for you."
|On Jun 21, 2013, PaxEtBonum San Diego, CA wrote:
We live in an apartment out west, but my family and I visit friends in Murphy, NC, whenever money and vacation times allow. Even though we’re obviously there for the friends, I’d be lying if I didn’t say their flower garden has become another thing to look forward to. What a stunner! Everything in it is apparently from Eden Bros. Seed Company, and the lilies are especially stunning and always there to meet us whenever we pull up over the summer. They have all kinds of them, but the most unforgettable are the big white Casa Blanca lilies, which they say are "dependably perennial." The plants now have up to 16 flowers on each tall stem! The red Star Gazers are just as fantastic, but on shorter stems. There’s also a lot of hostas, canna lilies, big clumps of Purple Coneflower, and a bunch of others a city-dweller like me can’t remember. Hell, they’re even growing some vegetables from Eden this year.
|On Jun 20, 2013, bjl110 Pleasant Grove, OH wrote:
I ordered both the Darwin Hybrid Tulip mix and the Electric Asiatic Lily mix from Eden Brothers Last year. When the flowers bloomed this year it was quite evident that they were not mixes and were just the bulbs that they needed to get rid of. Not that in the sense that the flowers weren't beautiful, they were, and the bulbs were quite nicely sized when they arrived. However, out of 50 Darwin hybrid bulbs 40 were the same two varieties, with the other ten being 8 of one variety and two singles. Not my idea of a mix. The "mix" of 10 lilies was comprised of one single kind. By definition, not a mix. I wrote poor reviews on the companies site and was offered 50% of my money back, which I consider very fair. They said in the email that they "couldn't guarantee any color scheme", which is understandable. However, this was never said on the site, wasn't so much about the scheme as the lack of a good mix, and in the case of the lilies I was just charged more for a "mix" than the all electric orange bulbs that I got. I really just wanted a sorry and some new bulbs, which is what I got. Awesome. I considered the matter closed, and *was* still going to do business with them, just being sure to avoid the mixes this time.
On Jun 20, 2013, Eden Brothers Seed Company responded with:
"On Jun 21, 2013 3:08 PM, Eden Brothers Seed Company responded with:
|On Jun 3, 2013, gonnabeacatlady Casa Grande, AZ wrote:
I've been buying from Eden Brothers for a number of years now. I live in a very difficult growing area, and have to be brought down to earth occasionally about what I can and cannot successfully grow. I have had many other online dealers tell me "oh sure, if you do this and that, you'll be fine with this plant, flower, whatever". Eden Brothers brings me back to some semblance of reality, (greatly overrated, btw) and gently but firmly won't sell me things that simply are going to break my heart...along with my budget. They have some of the best customer service I've ever known (they really DO pay attention to those little notes .....I KNOW beyond any doubt they do! ) and I'm old, picky, and getting crankier every year. The ONE time I had an issue with an order (it didn't include a "bonus with order" type thing, it was handled and then some.
|On May 30, 2013, JackBillingham Portland, OR wrote:
I have been very happy with my many purchases from Eden Brothers. My vegetables have become the pride of my neighborhood and I'm almost reluctant to share my "secret" with my neighbors, LOL.
|On May 28, 2013, qfiles Livermore, CA wrote:
I have been planting seeds from Eden Brothers for the past few years now and love the quality. Always get good germination, and now I depend on them for my vegetable garden.
|On May 15, 2013, Ignored Greensboro, GA wrote:
I ordered and paid for begonias on April 18th., from Eden Brothers in GA. After receiving no product and no shipping details from them, I contacted them by email, without response. I then called them and was told the begonias would now ship from NJ the following week. No begonias received even ten days after the latest promised ship date. I contacted them by email, again. No response. I called them during regular business hours, again, and had to leave a message. I then emailed them yet again asking them if they intended to honor my paid for order. If not, refund me my monies. No response. I emailed them once again and informed them that I would have to take action for fraud on their part. Still no response. This is definitely a supplier to be vary wary of doing business with. I will never ever order from them again, obviously, and I will pursue legal recovery of the monies paid. Arrogant disregard of the customer is never acceptable if a company wishes to stay in business on an honest basis.
|On May 1, 2013, kimmac maywood,
United States wrote:
Posted on May 1, 2013, updated May 1, 2013
On May 1st, 2013, kimmac added the following:
I have finally received an email and the company was very cooperative. I chose replacement plants and hopefully will have better luck this time around.
On May 1, 2013, Eden Brothers Seed Company responded with:
"On May 2, 2013 10:06 AM, Eden Brothers Seed Company responded with:
We are sorry the Phlox roots you received did not grow well. As you know, roots are fragile and occasionally can get damaged in transit. A new bag of Phlox is on its way to you as we speak. We trust these new roots will do better and be to your satisfaction. We remain available should you have any question and hope we have resolved this claim appropriately."
|On Apr 24, 2013, Flowergirl82 Balfour, NC wrote:
I have had nothing but good experiences with Eden Bros. I have placed 4 orders and each of them has been shipped promptly. Last spring I planted both seeds and bulbs and the results were excellent. These guys are my go-to company for my seeds and bulbs. I have recently placed a large order with them and I look forward to more good results.
|On Apr 15, 2013, daisy71 Asheville, NC wrote:
Posted on July 19, 2011, updated April 15, 2013
On April 15th, 2013, daisy71 added the following:
I have been ordering from Eden Brothers for the last 2 years now. All in all, I have placed a total of 5 or 6 orders I think and have been satisfied with them all. I don't think of myself as a very easy customer to satisfy but so far so good. Eden has had a good tracking record at shipping on time, their prices are fairly competitive and germination rates have been excellent. I am a huge fan of Zinnias and Eden Bros offering can't be beat. I am ordering some Dahlias now and will post my findings once they grow. Hopefully Eden Bros will continue to keep me happy.
|On Apr 13, 2013, Kxmulli Los Angeles, CA wrote:
I took a chance and placed a first order for several items. Big mistake.
On Apr 13, 2013, Eden Brothers Seed Company responded with:
"On May 8, 2013 9:29 AM, Eden Brothers Seed Company responded with:
Upon receiving customer’s photos, we did notice that the peonies did not have as many eyes as described on our site. We immediately offered to reship a new bag of peonies free of charge. Customer chose a refund instead which we provided in the form of a check as customer’s credit card was expired so the refund did indeed take a little longer to reach its recipient.
|On Apr 10, 2013, nicomyth Toccoa, GA wrote:
Posted on August 18, 2012, updated April 10, 2013
On August 18th, 2012, nicomyth changed the rating from positive to neutral and added the following:
I am not sure how I feel about this company now. I want to say that I am still happy with most of the seeds that I bought. (The orange bell peppers were wonderful) However I cannot recommend the cosmos "Bright Lights" seeds. I ordered a 1/4 lb and wish I had simply bought a packet. The flowers have never bloomed. I emailed Eden Brothers and the response was, as I understand it to be, there is no guarantee on seed. I have grown this variety before (from Burpee's catalog) and it has grown and bloomed. These grew into 4ft huge plants but never produced flowers. It is mid- August now. So I have to remove them. I don't think I will use this company next year.
On April 10th, 2013, nicomyth changed the rating from neutral to negative and added the following:
It would seem that this company does not care about their customer after the sale. After reading some other negative reviews I must tell you that they are believable. I never did receive a good resolve on my issue with the Cosmo seeds. Eden Brothers sent me a standard email response of "Other customers have not complained of any problems with these seeds. . " Which I find slightly amusing since I found another comment to the same affect online regarding these same seeds. . . Hmmm. So I have decided not to order from them this year. Even though the germination of the seeds was great the customer service is non-existant.
|On Mar 10, 2013, bmbranno Avra Valley, AZ wrote:
I have given this company plenty of fair notice that I would post a negative email comment if they chose not to respond to two previous emails I have sent them in the past several weeks. They have yet to respond but were very willing to take my $115.90 when I ordered from them (February 5, 2013). My complaint is simple (beyond their very bad customer service when it comes to responding to complaints), they only gave me 5 Black Beauty zucchini seeds, 7 Crookneck Squash seeds, and a pathetic 9 Acorn Table Queen seeds. I simply asked them to be professional enough to respond to their emails in a timely matter (if at all), and to explain why I received so little of these seeds. I am constantly doing reviews as a professional online for Amazon.com, Yahoo, Hubpages, google +, etc. and to be honest, this company clearly does not care about anything beyond receiving payment for their product. Beyond that they cut the customer out of all contact. Poor customer service is every bit as detrimental to sales as no customer service, and so far Eden Brothers has indicated they really don't care what the public thinks when they failed to respond to the two previous emails I've sent them giving them more than enough time to remedy the problem. I would not recommend this company to anyone considering the vast number of other options available, and am surprised that Eden Brothers can stay in business with such terrible customer relations. It's situations such as this that damage the credentials for all online sales, which is a shame considering there are numerous other retailers online who offer superb service and respond readily to all email through their hotlines. I can't imagine them providing a rebuttal as they haven't replied at all so far. It'd be a shock if they did at this point. And to work things out? Really? Why should it take you as a liaison to work out something they could have provided all along? What's the point in that? All they had to do was simply respond. Instead they continue to send even more emails pushing their products. Why would I buy more from a company that cannot communicate with dissatisfied customers? And if they cannot handle the vast number of emails then they need to expand on their hires to cover that area as well, which I suggested in a previous email to them.
|On Feb 7, 2013, kblazey Minneapolis, MN wrote:
I recently placed an order for the upcoming season, great prices and quick delivery. I really like the large variety of seeds offered, I bought some things I've never heard of and am excited to get planting this spring! Will definitely be back for more!
|On Jan 28, 2013, pddrake Centerville, SC wrote:
Eden Brothers flat SUCKS! I asked a single question before purchasing and they were far too busy to answer. Ordered from Sustainable. WILL NEVER order from Eden. Caveat Emptor.
On Jan 28, 2013, Eden Brothers Seed Company responded with:
"On May 8, 2013 9:33 AM, Eden Brothers Seed Company responded with:
We here at Eden Brothers sincerely value our customers and we do our best to respond to all emails and voicemails in a timely manner. Mr. PDDrake's email was sent on a Friday afternoon, during a very busy time of year here in our warehouse and we are not in the office during the weekends. He received a response shortly after with a detailed answer to his question. He was also thanked for his efforts to help improve our site by bringing our attention to an additional area of information to be included on the product listing.
|On Oct 25, 2012, TrinityRanch Macdoel, CA wrote:
The LOOP THE LOOP IRIS said #1 rhizome on Eden Brothers site.
|On Jul 6, 2012, fred40 Middletown, NY wrote:
Last year I ordered 1lb. of their "Burst of Bloom mix", and I was very impressed, but not every variety came out, flower newbie me didn't understand that half the mix was perennials. The small area I planted was wiped out by Hurricane Irene which badly flooded my property. Even so, this year the patch is beautiful from dropped seeds perhaps. So this year I worked hard to clear about 10,000 SF of tall grass at the back of my yard. Cleared debris and then rototilled twice, no lime or fertilizer. Smoothed out by dragging a weighted pallet. This time I ordered 5 lbs of their "All Annual" wildflower mix. I seeded the plot on April 21st. By July 1st, the plot is the MOST incredible display of color and beauty I have ever seen! Everyone is amazed at how stunning this wildflower field is! The price, service, shipping, and quality of this product is unbelievable. I will order from this great company every year, thanks Eden Bros!!!
|On Jun 20, 2012, dcamz31 Country Walk, FL wrote:
Posted on June 13, 2012, updated June 20, 2012
On June 20th, 2012, dcamz31 changed the rating from negative to positive and added the following:
Since writing to Eden Brothers, we have received an outpouring of support and consideration. Several emails have been exchanged which reflects a complete antithesis of my initial experience with the company. Eden Brothers has offered to replace the products which have not produced the desired, or quality results the company promises. We are looking forward to future business with Eden Brothers and will certainly post additional raves about this company as our relationship and garden grows.
We are also members of a church which is under renovations and plan to add a garden. Hopefully we will be able to post some pictures in the future of the success of this project.
|On May 4, 2012, Oberon46 (Mary) Anchorage, AK (Zone 4b) wrote:
Posted on May 4, 2012, updated May 4, 2012
On March 13th, 2012, Oberon46 changed the rating from neutral to positive and added the following:
I heard from Eden Brothers today. They are sending the missing bulbs. Can't complain about that. Am looking forward to how the bulbs perform.
On May 4th, 2012, Oberon46 changed the rating from positive to negative and added the following:
Well, here it is May 4th and no bulbs. I am sure it got lost in the shuffle and I am not inclined to spend time chasing 5 bulbs. Not a big deal but I won't order from them again.
On May 4th, 2012, Oberon46 changed the rating from negative to positive and added the following:
That was amazing. They called me just now, only minutes after the above post and were wonderfully nice. They offered me 10 bulbs and profusely apologized for having somehow missed the 5 bulbs back in March. I told them that the 5 would be fine and I could understand in the rush of spring and all that 5 little bulbs could easily be missed. I was really impressed with the sincerity of the apology and concern that my little order didn't make it timely. Most certainly will look at their seeds and bulbs again next spring.
|On Apr 19, 2012, dlaurence Richmond, MO (Zone 5a) wrote:
Ordered several rubrum lilies, dahlias and astilbes. Prices very reasonable--cheaper than eight other competing vendors (including a popular auction site); shipping free. The lily bulbs, in particular, were the largest size I have ever seen in any lilium (ranging between 18-20 cm), let alone a species lily.
|On Apr 5, 2012, desert_witch Lucerne Valley, CA (Zone 8a) wrote:
I recently made a decent sized online seed order from EdenBros. I shopped only in their "Heirloom" section as I am primarily interested in heirloom, open pollinated seeds. When I began to catalogue my order (adding my entries to my journal here at DG) I discovered that one of the varieties of corn seed that I purchased from them, "Silver Queen" is in fact a hybrid that will not set viable seed. Having already done a bit of research regarding the definition of "heirloom" and finding that it varies a bit I called EdenBros to inquire.
|On Feb 6, 2012, Karlorr Phoenix, AZ wrote:
Much of what I learned from the customer service rep was new to me. I'll admit it - I'm a rookie. (but I'm learning quickly!) She took the time to carefully explain things in terms that I could grasp. I'm sure I wasn't a delight to deal with. I can't hear very well and I called back numerous times. I was extremely pleased with the customer service & the speed in which my order arrived. I'll let you know how good the firework show is when they bloom! Count me among the happy customers of Eden Brothers.