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Comments regarding Eden Brothers Seed Company

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47 positives
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Positive AnnaWild
(2 reviews)
On Oct 14, 2017, AnnaWild Kansas City, MO wrote:

Ordered seeds as well as some spring planted peonies and dahlias this past spring (2017). The peonies were a two pack of Myrtle Gentry and three pack 'Bridal bouquet'. One of the tubers in the bridal bouquet was rotted, which was sad. I called their very friendly customer service and before I could even offer them photos of the tuber in question they sent out a replacement. I probably shouldn't have attempted spring planting so late (end of April) but they all came up and grew to about ten inches tall with 3 stems and a couple with 4 stems. Much more lush than the tiny single stick sent up by the one from the box store. No flowers, but none were expected this year. Hopefully they'll do better this coming spring. Dahlias were also of the Bridal Bouquet variety. Of the five only two have bloomed at all this year, which is too bad, but I am hoping they're putting all of that energy into tubers. So far I have been very happy with their seeds when sprouted in pots, though the willy nilly tossing them about method did not work for me- most likely user error ;) Will order from them again.

Positive Shour1977
(1 review)
On Jun 7, 2017, Shour1977 Irving, TX wrote:

I ordered peonies bulbs and the order came on time and in good condition . Bulbs were very healthy to see. I was in touch with them via email and there Response was fast. Over all happy with my bulbs . Best service, Most trust worthy and reliable. Will recommend to my family and friends. Very happy with the service. Thank you Eden Brothers. You guys are awesome.

Positive RyderSmith
(1 review)
On Dec 1, 2016, RyderSmith East Bend, NC wrote:

Drove several hours to purchase from the seed company in person as I was planting several 100 yard rows of flowers for my daughters wedding in August and had a ton of questions as this was my first attempt to plant such a huge area of flowers that needed to bloom at an exact time. A very knowledgeable gentleman helped me for close to 6 hours as I needed specific colors,heights, density and flowering times. After buying several pounds of seeds I planted everything exactly as the directions said and some helpful tips from the gentleman for my specific situation. Germination happened within a couple weeks and by July everything was doing great. As my daughters wedding date became nearer flowers started blooming and by her actual wedding day everything I planted was in full bloom and literally was a show stopper. I couldn't have felt more proud of what I accomplished and to see everyone's faces in awestruck especially my daughters. I seriously could not have accomplished this without Eden Brothers vast selection of seeds and their help, the gentleman gave me his personal number for me to call if I had any questions and I did several times and without fail he always picked up and had answers to my questions.

Thank you Eden Brothers!

Positive marinaradad
(3 reviews)
On Jul 18, 2016, marinaradad Livermore, CA wrote:

I ordered seeds for my vegetable garden and daylilies for my flower border that flanks the walkway up to our front door. The daylily tubers were healthy and almost immediately began sending out growth. My vegetable garden, which I grew all from seed this year, is doing fantastic. I started almost all my seeds in containers and I would say that there was over 90% germination. Squash, tomatoes, peppers, corn, tomatillos, cucumbers all sprouted quickly and true to form. Very happy with my purchase, I have had no need to call in to customer service. Product arrived quickly and well packaged. More than satisfied, will order again from this company.

On Jul 18, 2016, Eden Brothers Seed Company responded with:

"On Sep 1, 2016 2:39 PM, Eden Brothers Seed Company responded with:

Excellent!! Thank you for sharing! "

Positive Spades429
(1 review)
On Jan 10, 2016, Spades429 wrote:

Okay so I don't normally write reviews for stuff but for this company I'll go the extra mile. So not to long ago I got smashed(I think it was New Years), had a fun time, ya know beer pong, kings cup, hurling in the john. Anyways I walked home at some point and went to bed. I got super early because room mate came back and woke me up. I was still slightly tanked but I was thinking clearly, and I said to myself, "Self, ya know US currency isn't backed by gold, dollar could crash any minute now, might be a good idea get some shtf seeds in case ya gotta go off the grid, gnome sayin?" So I went online and found Eden Brothers, they hooked me up with what I needed even got a discount and free shipping. Now I can sleep easy knowing that I have their product. But that's not even the best part! I also requested in their comment section a drawing of a T Rex, and they actually delivered! It was well drawn and nicely proportioned. I will keep and cherish this masterpiece for years. I don't think I can upload pics on here but I can assure that these guys are pros at drawing! 10/10 would buy again. Highly recommend. Also the seeds are good quality too btw.

On Jan 10, 2016, Eden Brothers Seed Company responded with:

"On Jan 14, 2016 4:20 PM, Eden Brothers Seed Company responded with:

Thank you for the review! We appreciate your business and the laughs!"

Positive SoCalGal2
(2 reviews)
On Aug 17, 2015, SoCalGal2 Murrieta, CA wrote:

Eden Brothers is simply wonderful! I have ordered several times from them and I receive great packaging and fresh prolific seeds. The Poppy and Wildflower seeds are breathtaking when they flower. I researched and planted at the correct time for zone 9b and I still have abundant beautiful poppies blooming. I just bought more! I prefer the 1/4lb and 1lb packages so I can overseed. Best is when you sign up and get emailed they have free shipping on everything with no minimum, or sometimes they offer 20% off AND free shipping. Honestly, I will never buy my seeds anywhere else if Eden Brothers has them. I can trust them and you can too! Highly recommended!

Positive Tuckersmom
(1 review)
On Jul 30, 2015, Tuckersmom (Patti) Wichita, KS (Zone 6b) wrote:

I placed a small order (eight packages of seed) on July 25. I received my order on July 29. The seed pricing was good and shipping was very reasonably priced.

Also, in the comment section of the online order form, I had asked that they "please do not substitute any seeds. If seed is not available please credit my card." On the receipt enclosed in my order, this was not only typed out, it was highlighted in orange. I knew they took my request seriously. They were able to fill my order in its entirety.

I was quite happy with this company and will definitely order seeds from them again.

Positive Justicek
(1 review)
On May 30, 2015, Justicek Carlsbad, CA wrote:

I ordered Dahlias for my garden bed this year, and received them in March - just in time for planting in my area. It was strangely hot here during April and I couldnt find the time to plant, kicking myself for purchasing something that I was letting die. Life got away from me and they sat in the box for WEEKS before I could plant them on Mother's Day weekend. Well, when I brought the dahlia tubers out of the bags, each one had signs of life with growth and greenery! I was giddy when I planted them, excited that all hope was NOT lost, and now weeks later they are all growing wonderfully. Great, healthy product from a great company, thanks Eden Brothers.

Positive LVerrico
(8 reviews)
On May 4, 2015, LVerrico Collins, NY wrote:

This was my very first order with this company
I had been wanting to try them but wasn't sure do to some things i had read.
Well i will have to say it was a very good experience.
Ordered some lily bulbs they were pulled and packed the day after i ordered the shipping USPS statues was sent and i had my order in two business days.
The account rep who i was dealing with Crystal was just great to work with made it so easy and returned my emails asap such a great way to make a new customer feel.
I will be ordering again.
Thank you
Eden Brothers

Positive leroyarcher14
(1 review)
On Apr 17, 2015, leroyarcher14 Crowley, LA wrote:

Just received my orde 1 ounce giant poppy seeds took four days to arrive excellent seller

Positive suzziesw
(1 review)
On Apr 9, 2015, suzziesw Portland, OR wrote:

For the third year in a row, I have ordered my dahlias from Eden Brothers. They come well-packaged in dirt and are big and healthy. Many of them have sprouts and are ready to be planted. I was able to find Cafe au lait Dahlias, which are my favorite. I'm excited to get these in the ground! I have had success with my orders through Eden Brothers and my emails are answered in a timely fashion. Will order from Eden Brothers again!

Positive Bricktop
(1 review)
On Mar 23, 2015, Bricktop Pensacola, FL wrote:

WOW! Big Daffodils from Big Bulbs! I discovered this company last fall and found their site nice and prices amazing. They also claimed to have the largest bulbs available. So I ordered a big bag of their daffodils. They shipped quickly and the bulbs were big. Best of all, they're blooming right now. All I can say is that I've planted bulbs for years, and never seen daffodils this large....they're taller, stronger stems, and with larger flowers than any I've planted in past years! I'm off to get some dahlias from them for this summer. Thanks, Eden Brothers!!

Positive Inthegarden14
(2 reviews)
On Nov 20, 2014, Inthegarden14 Camden, NJ wrote:

I was looking for heirloom tomato seeds and I found a great selection at Eden Brothers. Ive been growing Cherokee Purple and Green Zebra tomatos from plants Ive gotten at local nurseries but have always wanted to try these and others from seed. Im a long way off from getting them started, but happy to have found them. They have a nice, large selection.

Positive winterstorm1
(1 review)
On Nov 17, 2014, winterstorm1 Kimballton, IA wrote:

I have made 2 separate seed orders and both were received extremely quickly and accurately. I have ordered 1 lb packages of cosmos "sensation mix" and also of the "California Giant Zinnias" and the "Come and Cut Again" zinnias. Before I ordered I noted a few negative reviews on this site. However I also noted good company follow up. That is why I decided to give Eden Brothers a try and I am delighted that I did. I am delighted so far with their company and would buy from them again and again.

Positive cyborg
(2 reviews)
On Oct 24, 2014, cyborg Lansing, MI wrote:

I ordered the "Burst of Bloom" mix from Eden Brothers last spring, and was very happy with the results. My meadow never looked so good, we could see the blooms from our living room window and were pleased with the results. My wife and I are retired, and we enjoyed the time spent looking out at the flowers, we had never tried planting wildflower seeds before. We may try something new again next year, may be some poppy seeds as they are my wife's favorite, a little closer to the house this time.

Positive alejandra86
(2 reviews)
On Oct 6, 2014, alejandra86 Austin, TX wrote:

My mom told me about, as she had ordered from them and the seeds came quickly. I have ordered several times now, and each time the seeds arrive 3-4 days later, which is really nice. I usually order for my spring garden, but I just placed an order last week for lettuce seeds to grow this fall. It is now Monday, and the seeds arrived today, true to form for Eden Brothers. Ive always been happy with their service and will return again in the spring.

Positive l_m_baker
(1 review)
On Sep 10, 2014, l_m_baker Tempe, AZ wrote:

Living in AZ, I ordered zinnia seeds from Eden Brothers. I have actually planted zinnia seeds every year, but this is the first time I have ordered from Eden Brothers. The zinnia seeds came very quickly, I received them within a week of ordering, and the varieties I ordered have been such a wonderful addition to my garden. For the first time, I planted them within my vegetable garden and now I have beautiful blooms where my tomatoes once were. In the past my garden was empty at this time of the year, but now I have beautiful "Meteor" zinnias the size of my palm dressing up my garden. Each stalk has multiple blooms and the shade of shocking red in this variety of zinnia is incredible. Couldnt be happier with my purchase, thank you Eden Brothers.

Positive tburgos
(2 reviews)
On Aug 27, 2014, tburgos San Diego, CA wrote:

I purchased Elephant Ears this spring from Eden Brothers. I had never grown them before, but have always wanted to try them. I felt compelled to share my experience with these bulbs because I truly believe I received some outstanding product. They came as large bulbs with brown papery leaves around them; the only life I saw in them was the fact that they were solid and showed some green in their lower half. I purchased much more than I should have, so I experimented with a few of them - planting some in the ground in full sun while others I have put in pots in full sun, full shade, and in filtered shade. It took a few weeks to see any life, but sure enough some green sprouts began to poke through! In all locations these bulbs have proven to do well! I purchased the upright variety and leaves are big, shiny and sturdy. Each day when I walk around my garden I check in on my several plantings and Im encouraged as they grow and unfold their leaves. I feel like I have a bit of the tropics in my own yard! I watched a video on how to transplant them, so as I prepare other sections of my yard, I will move them out of the pots and into a more permanent home. I will definitely look to Eden Brothers for my future gardening needs!

Positive DixieK1081
(1 review)
On Aug 26, 2014, DixieK1081 Alexander, NC wrote:

I just discovered Eden Brothers this year--their website is so pretty! I love all of the flowers I've ordered so far. Even though I planted the majority of my stuff a little too late in the season for our climate area (whoops! What can I say, life gets away from us sometimes!), everything is doing super-well. Sunflowers, Dahlias, Glads, Zinnias, etc! I feel like I've got to make room for a new bouquet everyday!

Positive greenygal65
(2 reviews)
On Jul 17, 2014, greenygal65 Greenville, SC wrote:

I have been gardening for 35+ years now and love to work from seeds. They are cheap, usually easy to grow and make me feel like I created something from (almost) nothing.

Eden Brothers has been my supplier for about 5 years. I never reviewed them as I usually like to spend as much time as possible in my garden and not on a computer but doing some research on Dave’s Garden for some planting advices, I thought I would take the time to let my fellow gardeners know about this company.

I was surprised to see some negative reviews but I can only speak for myself. My experience has been nothing but positive. The germination of each variety I have bought and planted from these folks has been excellent. I think at this point I have tried more than 100 varieties of flowers, herbs and vegetable seeds from them and none disappointed me in any way. Almost as important, the prices have been generally competitive and I managed to get free shipping almost every time. Shipping has been fast too – usually within 24H. My biggest pleasure dealing with this company though is the choice. I find new varieties all the time. Stuff I have never seen elsewhere. Recently I tried a variety called Turkish Tulip Poppy which gave absolutely stunning and unique flowers, quite different from the usual red corn poppy.

Ordering so many times from this company, I know that my positive experience was not just luck. I have had consistently good experiences for the last 5+ years ordering from them. So, yes, I would definitely recommend this company to anyone who loves gardening!

Positive zootshoot
(1 review)
On Oct 14, 2013, zootshoot Greer, SC wrote:

I just received my order on Friday and I am so impressed I had to write a review which I never do. The order came lickety split and everything looks fresh. I think the order took 3 days from start to finish - the fastest I have ever had. I ordered tulips and crocuses for planting now and they look great! I also got some wildflowers whcih I may plant in the spring to be safe.

I am now a big fan of Eden Brothers and will surely order from them again.

Positive chk
(1 review)
On Jul 24, 2013, chk Fallbrook, CA wrote:

What a great growing season you have given me! Every time I go outside I marvel at the many and beautiful blooms your dahlia bulbs are producing. I am new to dahlia growing and did not know what to expect or even how to properly plant them but by following the advice I was given by your company, they are all growing beautifully and prolifically. I also planted strawberries which I expected to hold off on giving berries till next year since I planted them rather late, but they actually gave us some good berries this year! I am looking forward to more next year. My mini pumpkins are already producing; so much so that I think I will be sharing them with the neighbors for their fall festivities. And best of all was the wildflower mix I purchased for my daughter's wedding! We gave them out as favors which everyone loved, and the ones I have planted myself are so beautiful. I go out everyday to see which new flower has come up for me to admire.
Thanks so much for your wonderful products! I plan to keep on using your company for my gardening needs and I will be telling all my friends and family about you.

Positive PaxEtBonum
(1 review)
On Jun 21, 2013, PaxEtBonum San Diego, CA wrote:

We live in an apartment out west, but my family and I visit friends in Murphy, NC, whenever money and vacation times allow. Even though we’re obviously there for the friends, I’d be lying if I didn’t say their flower garden has become another thing to look forward to. What a stunner! Everything in it is apparently from Eden Bros. Seed Company, and the lilies are especially stunning and always there to meet us whenever we pull up over the summer. They have all kinds of them, but the most unforgettable are the big white Casa Blanca lilies, which they say are "dependably perennial." The plants now have up to 16 flowers on each tall stem! The red Star Gazers are just as fantastic, but on shorter stems. There’s also a lot of hostas, canna lilies, big clumps of Purple Coneflower, and a bunch of others a city-dweller like me can’t remember. Hell, they’re even growing some vegetables from Eden this year.

All I really wanted to say is that Eden must be doing something right, because all of those flowers/gardens just get better (and bigger!) every time we’re there. So thank you again for splashing our friends’ lives (and our visits) with such a rainbow of color. If we ever make it out of the city, it’s Eden Brothers seed we’ll be planting. Guaranteed.

Positive gonnabeacatlady
(1 review)
On Jun 3, 2013, gonnabeacatlady Casa Grande, AZ wrote:

I've been buying from Eden Brothers for a number of years now. I live in a very difficult growing area, and have to be brought down to earth occasionally about what I can and cannot successfully grow. I have had many other online dealers tell me "oh sure, if you do this and that, you'll be fine with this plant, flower, whatever". Eden Brothers brings me back to some semblance of reality, (greatly overrated, btw) and gently but firmly won't sell me things that simply are going to break my heart...along with my budget. They have some of the best customer service I've ever known (they really DO pay attention to those little notes .....I KNOW beyond any doubt they do! ) and I'm old, picky, and getting crankier every year. The ONE time I had an issue with an order (it didn't include a "bonus with order" type thing, it was handled and then some.
I have had fantastic results with their Cosmos and Zinnia mixes, and Burst of Bloom wildflower mix, as well as veggie seeds. This year I have crazy amounts of green beans from my tiny side yard plot!
As I type, I have a shipment on the way....lots of lovely herb seeds that are hard to find sometimes. I make herb gardens for my friends who like to cook, and Eden makes it so easy to pick and choose what I want, when I want.
Love these guys.
Absolutely love them!

Positive JackBillingham
(1 review)
On May 30, 2013, JackBillingham Portland, OR wrote:

I have been very happy with my many purchases from Eden Brothers. My vegetables have become the pride of my neighborhood and I'm almost reluctant to share my "secret" with my neighbors, LOL.

This year I branched out more and also added flowers into the mix. Their customer service was very helpful with the questions I had, and I'm happy to report that everything I planted so far has grown nicely.

I highly recommend this company.

Positive qfiles
(1 review)
On May 28, 2013, qfiles Livermore, CA wrote:

I have been planting seeds from Eden Brothers for the past few years now and love the quality. Always get good germination, and now I depend on them for my vegetable garden.

Positive Flowergirl82
(1 review)
On Apr 24, 2013, Flowergirl82 Balfour, NC wrote:

I have had nothing but good experiences with Eden Bros. I have placed 4 orders and each of them has been shipped promptly. Last spring I planted both seeds and bulbs and the results were excellent. These guys are my go-to company for my seeds and bulbs. I have recently placed a large order with them and I look forward to more good results.

Positive daisy71
(1 review)
On Apr 15, 2013, daisy71 Asheville, NC wrote:

Posted on July 19, 2011, updated April 15, 2013
Last fall I ordered a significant amount of seeds and bulbs from this company. The seeds (a zinnia mix and a wildflower mix) arrived within 4 days after I ordered them. The bulbs came a liitle later, on time for planting in my zone (i live in NC). the bulbs looked great - big and firm- and both seeds and bulbs produced amazing bloom this spring My neighbors have been commenting on the beautiful and very numerous flowers now in full bloom in my garden and I gave them the name of Eden Brothers. I am very satisfied with the quality and service provided by this company. I will order again from them this fall.

On April 15th, 2013, daisy71 added the following:

I have been ordering from Eden Brothers for the last 2 years now. All in all, I have placed a total of 5 or 6 orders I think and have been satisfied with them all. I don't think of myself as a very easy customer to satisfy but so far so good. Eden has had a good tracking record at shipping on time, their prices are fairly competitive and germination rates have been excellent. I am a huge fan of Zinnias and Eden Bros offering can't be beat. I am ordering some Dahlias now and will post my findings once they grow. Hopefully Eden Bros will continue to keep me happy.
Positive kblazey
(1 review)
On Feb 7, 2013, kblazey Minneapolis, MN wrote:

I recently placed an order for the upcoming season, great prices and quick delivery. I really like the large variety of seeds offered, I bought some things I've never heard of and am excited to get planting this spring! Will definitely be back for more!

Positive fred40
(5 reviews)
On Jul 6, 2012, fred40 Middletown, NY wrote:

Last year I ordered 1lb. of their "Burst of Bloom mix", and I was very impressed, but not every variety came out, flower newbie me didn't understand that half the mix was perennials. The small area I planted was wiped out by Hurricane Irene which badly flooded my property. Even so, this year the patch is beautiful from dropped seeds perhaps. So this year I worked hard to clear about 10,000 SF of tall grass at the back of my yard. Cleared debris and then rototilled twice, no lime or fertilizer. Smoothed out by dragging a weighted pallet. This time I ordered 5 lbs of their "All Annual" wildflower mix. I seeded the plot on April 21st. By July 1st, the plot is the MOST incredible display of color and beauty I have ever seen! Everyone is amazed at how stunning this wildflower field is! The price, service, shipping, and quality of this product is unbelievable. I will order from this great company every year, thanks Eden Bros!!!

Positive dcamz31
(1 review)
On Jun 20, 2012, dcamz31 Country Walk, FL wrote:

Posted on June 13, 2012, updated June 20, 2012
I have been growing orchids for quite some time. While I don't see myself as an expert, I do have a basic understanding of how to grow plants and keep them alive. I decided to purchase a decent amount of bulbs and seeds from Eden Bros in the hopes to have an abundant supply of flowers for my wife, and as something to do with my kids.
My order of Lily and Cala Lily bulbs arrived on time, however, I had concerns with several of the bulbs as they appeared simply sub-par. I contacted Eden Bros and even sent pictures of a few of the items I was concerned with. The people I spoke with stated that they would be just fine. I will circle back to the Cala Lilies in a moment. Out of the five blackout Lily bulbs, all grew wonderfully. That was the best and most satisfactory experience with these bulbs. Out of the five white Lily bulbs, one grew amazingly while two others grew not so well and the other two have yet to produce anything. The bag of mixed colored Lilies have yet to mature into anything looking promising. Now, the Cala Lilies, the ones I sent a picture of, which Eden Brothers charges $20.00 for produced two, count them two decent looking yellow flowers. Bulbs I was promised that would grow just fine. When I called the company and expressed my doubt that these would actually be productive, I also asked about a satisfaction guarantee. The person I spoke of stated that there was no guarantee, and that they will "on occasion" consider replacing items, IF they are sent back, and IF the company feels like they should do anything about it, they MIGHT issue replacements.
I have place a few phone calls to Eden Brothers and have not been able to get anyone on the phone.
I had looked at several different growers and all seemed like they had something I wanted, but decided to go with Eden Brothers as I was making a large order that would ship for free. Now I regret that.

On June 20th, 2012, dcamz31 changed the rating from negative to positive and added the following:

Since writing to Eden Brothers, we have received an outpouring of support and consideration. Several emails have been exchanged which reflects a complete antithesis of my initial experience with the company. Eden Brothers has offered to replace the products which have not produced the desired, or quality results the company promises. We are looking forward to future business with Eden Brothers and will certainly post additional raves about this company as our relationship and garden grows.
We are also members of a church which is under renovations and plan to add a garden. Hopefully we will be able to post some pictures in the future of the success of this project.
Positive Oberon46
(6 reviews)
On May 4, 2012, Oberon46 (Mary) Anchorage, AK (Zone 4b) wrote:

Posted on May 4, 2012, updated May 4, 2012
Posted on March 13, 2012, updated May 4, 2012
Posted on March 13, 2012, updated March 13, 2012
I ordered 10 mixed begonia bulbs, 1.25". I received them timely but while the package said 'qty 10' I only received 5. I sent them an email on March 9. Waiting for a reply. At first I was a little disappointed in the tiny size of the bulbs, but then reread and determined that they were about the size specified. I had bought some locally at a much higher price ($3.95 to $4.00) but they were 3-4" across and budding. I paid about $3.00 each for the Eden Brothers bulbs so I guess I got what I paid for in size. Will let you know their response on the missing bulbs.

On March 13th, 2012, Oberon46 changed the rating from neutral to positive and added the following:

I heard from Eden Brothers today. They are sending the missing bulbs. Can't complain about that. Am looking forward to how the bulbs perform.
On May 4th, 2012, Oberon46 changed the rating from positive to negative and added the following:

Well, here it is May 4th and no bulbs. I am sure it got lost in the shuffle and I am not inclined to spend time chasing 5 bulbs. Not a big deal but I won't order from them again.
On May 4th, 2012, Oberon46 changed the rating from negative to positive and added the following:

That was amazing. They called me just now, only minutes after the above post and were wonderfully nice. They offered me 10 bulbs and profusely apologized for having somehow missed the 5 bulbs back in March. I told them that the 5 would be fine and I could understand in the rush of spring and all that 5 little bulbs could easily be missed. I was really impressed with the sincerity of the apology and concern that my little order didn't make it timely. Most certainly will look at their seeds and bulbs again next spring.
Positive dlaurence
(9 reviews)
On Apr 19, 2012, dlaurence Richmond, MO (Zone 5a) wrote:

Ordered several rubrum lilies, dahlias and astilbes. Prices very reasonable--cheaper than eight other competing vendors (including a popular auction site); shipping free. The lily bulbs, in particular, were the largest size I have ever seen in any lilium (ranging between 18-20 cm), let alone a species lily.

Positive Karlorr
(1 review)
On Feb 6, 2012, Karlorr Phoenix, AZ wrote:

Much of what I learned from the customer service rep was new to me. I'll admit it - I'm a rookie. (but I'm learning quickly!) She took the time to carefully explain things in terms that I could grasp. I'm sure I wasn't a delight to deal with. I can't hear very well and I called back numerous times. I was extremely pleased with the customer service & the speed in which my order arrived. I'll let you know how good the firework show is when they bloom! Count me among the happy customers of Eden Brothers.

Positive DeepSouth1972
(1 review)
On Jan 14, 2012, DeepSouth1972 Dahlonega, GA wrote:

Nothing but good things to say about Eden Brothers. Great service and great results. Keep up the good work!

Positive steve_mass
(8 reviews)
On Dec 26, 2011, steve_mass Millbury, MA wrote:

Posted on October 6, 2011, updated December 26, 2011
I placed an order for 100 daffodil bulbs with this company last fall. They were shipped on time and arrived in good shape. I planted them and they emerged this spring looking good. Unfortunately, 50 of these bulbs turned out to be the wrong bulb. I emailed the company, sending them a picture of the bulbs that had emerged. They agreed that these were the incorrect bulbs and offered to either refund my money or replace the bulbs in the fall. I asked for them to replace the bulbs.

So in late Spring I removed the incorrect bulbs and replanted them elsewhere in my yard. As of October 6, I haven't heard from Eden Brothers about the reshipping of these bulbs. So I emailed them again. I'll let you know what happens.

I was annoyed to be sent the wrong bulbs in the first place as it has caused me a lot more work. But mistakes are made and thus far their customer service has been good.

On December 26th, 2011, steve_mass changed the rating from neutral to positive and added the following:

I emailed the company on October 6th, as I wanted to be sure I wasn't forgotten. I received a reply from Laura asking that I be "patient" as this was the "height of the season" for them, and that they would contact me next Monday.

I waited two Mondays, then emailed Laura again, asking for the status of my replacement bulbs. I got another email response from Laura on the 19th of October, saying that they had been waiting for the bulbs to come in from their grower and that they would be sent out in the next available shipment.

Finally, I got a phone call from someone else in Customer Service asking me about my unfilled order. I explained my situation and she promised that the bulbs would be sent out right away and that they would include and additional 25 bulbs for my patience. Within two days the bulbs arrived in great condition, including 25 extra of the daffodils I had ordered and they went into the ground with plenty of time to spare before the ground froze.

Any company can make a mistake in an order, but Eden more than made good on this order.
On Dec 26, 2011, Eden Brothers Seed Company responded with:

"On Oct 10, 2011 10:36 AM, Eden Brothers Seed Company responded with:

Thanks Steve. We apologize for the mistake, and we'll be sure to get you the proper bulbs. We appreciate your business.

-Don Logan, Eden Bros."

Positive veggielady999
(1 review)
On Nov 20, 2011, veggielady999 Fallbrook, CA wrote:

I have ordered vegetable seeds for my summer garden for 2 years now through Eden Brothers and have been happy with my results. Large selection to choose from, great germination rates which has resulted in a big, bountiful garden - so I couldnt be happier. I just ordered seeds for my fall/winter garden (I can garden year-round where I live) and received them within days of ordering. I've never planted a winter garden, so wish me luck, I cant wait! My experience with Eden Brothers has been very positive and I will continue to use them as my vegetable seed source.

Positive Scooty
(8 reviews)
On Nov 15, 2011, Scooty Peterborough,
United States wrote:

I ordered 1/4 lbs each of two types of penstemon and seeded them in August.
The germination has been fantastic!

Positive Zinnia123
(1 review)
On Oct 24, 2011, Zinnia123 Athens, GA wrote:

Very happy with this company so far! Price has been right (free shipping was the cherry on the cake) and I just received the beautiful bulbs! Nice size and very healthy looking!! I just planted them and will write back in the spring to report on the results. But so far so good...

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