On Dec 2, 2009, borged Thomasville, GA (Zone 8b) wrote:
I can't say enough about the service I received when ordering from the Waddells. Mr. Waddell answered a number of questions I had before I placed an order. After placing the order (just before Thanksgiving), Mr. Waddell kept me informed of it's status every step of the way by email and phone calls. There were two items that they were out of and Mr. Waddell apologized for being out of inventory. He even doubled my seed order and included some peat pots. We only live about 3 hours away from the Waddell Farmhouse Seeds and we received the order the day after it was shipped. Talk about great service! It's true that we could find seeds cheaper elsewhere but not by much. I'd much rather pay a little more for seeds and get exceptional customer service. We'll definitely be ordering from Waddell Farmhouse again.
On Dec 2, 2009, Waddell Farmhouse Seeds responded with:
Jason thank you so much for your kind words. You can't imagine how many times people have said, "but we can get them cheaper somewhere else." We really do believe the customer comes first and it was our pleasure doing business with you. I am glad to hear everything was okay.