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|On Nov 26, 2015, donnybill Fort Ann, NY wrote:
I ordered 390 raspberries, 385 blueberries and 48 honeyberries from this company by phone in January and February of 2015 for spring shipment. They appear to be doing business as Bluewinkle berry farms also. The total amount paid in full in February 2015 for the orders was $4560.50. I had to delay shipping of the orders as we still had frost in the ground here in the second week of april 2015. They accommodated and shipped 130 raspberries soon after. I sent emails in late april(the 19th) and early may(the 7th) indicating we were ready for shipment here. The emails in may were responses to the invoices sent for each of the orders.
|On Aug 5, 2015, tfdfirern1 Whitehouse, OH wrote:
I ordered 16 Polka Red Raspberry plants from Berries Unlimited. The plants arrived and appeared to be in good condition. I followed their transplanting instructions and within a few days after being placed into the soil, 9 plants began to wilt, dropped their leaves, and ultimately died. I contacted Berries Unlimited about getting replacement plants and offered to pay shipping. They replied that they have to have picture proof of the dead berry plants. I sent them 9 pictures of the dead plants, and then no response. I waited for a response and after not hearing anything I contacted them again and asked if they got the pictures and offered to resend them if they didn't come through. They responded with this email, "Hello! You need to give soil You planted in for soil analyze. It seems your mulch was treated with chemicals and it may cause the damage. Or it could be just mulch acidic itself- like juniper, cedar etc. we recommend only hard wood mulch for blackberries or untreated pine mulch/bark. It is impossible to lose so many healthy plants at once. Our plants are very strong, healthy and ORGANIC! Do You have sand soil in addition?
|On Oct 24, 2014, GWPrid Sudlersville, MD wrote:
I ordered and paid for 700 Blueberry plants of three different variates from BU on May 20, 2014. I was promptly sent an invoice with shipping numbers. I received the first 199 plants on May 30 which suprisingly came infested with Japanese Beetles. I questioned the beetles, but agreed with the explanation of their organic farming practices. I was still surprised.
On Oct 24, 2014, Berries Unlimited responded with:
"On Nov 16, 2014 4:37 PM, Berries Unlimited responded with:
This order was cancelled in transit. It was refunded."
|On Jul 20, 2013, shabhun Fremont, CA wrote:
I purchased in May a Sunshine Blue (southern highbush)/Zone 5-10 mid season 4 inch Size plant from Berries Unlimited. The plant had green berries on it and I planted it upon receipt with the correct soil, acidity, etc. They recommended that I use the Miracle Gro food for acid loving plants, and I've only fed this to the blueberry plant mixed with water. It's now July 20th and recently the plant has turned brown from the bottom up, the leaves turned up and dry, and the berries turned dark. I emailed today BerriesUnlimited with a photo of the plant to ask for a nursery manager to view it and provide recommendations, assessment, etc. Within 12 minutes of my sending my email, I received the following reply:
On Jul 20, 2013, Berries Unlimited responded with:
"On Jul 20, 2013 9:55 PM, Berries Unlimited responded with:
It is 10 Pm Saturday Evening. I get e-mail
|On Jul 13, 2013, PrinceTrom Ten Mile, TN wrote:
Posted on January 7, 2012, updated July 13, 2013
On July 13th, 2013, PrinceTrom changed the rating from neutral to negative and added the following:
The three honeyberries did not live. I glean from the company response that I should have waited a year before ordering. Perhaps if there had been some offer to replace or refund, even partially, I'd be a bit happier, but nothing from this company.
On Jul 13, 2013, Berries Unlimited responded with:
"On Jan 7, 2012 6:49 PM, Berries Unlimited responded with:
Hello! Our Honeyberries are from the laboratory- tissue cultured clean virus indexed plants in 4inch size pots.Now they are dormant. They are gaining roots during winter season to pop up very vigorously in spring. Large plants which are from cuttings grow faster first but slower later because they are not virus indexed plants.We do not sell such plants. We had to wait them for a long time from the lab due to bad weather condition and the information was on the web site,and they are the only tissue cultured honeyberries in the country available. 2011 was the first year of the new varieties which were small, developed from cells, 2012 plants are much larger now and available immideately.
On Jul 13, 2013 10:30 AM, Berries Unlimited added:
Hello! I am sorry to hear that You did not get any reply and got so upset. I need to tell You-We got NOTHING from You recently and I've replaced all plants that did not survive because of lab Size( very few did not survive from the whole portion ) So,please, send me Your e-mail on [email protected] with Your information.and I'
|On Apr 8, 2012, mcwniles Montgomery, VT wrote:
I am a farmer and permaculture designer with over 15 years experience growing trees and small fruits from bare root stock purchased from nurseries all over the country. I have extensive experience dealing with companies and am skilled at recognizing quality nursery stock from stock that is diseased, poor quality and packed improperly.
|On Oct 24, 2011, Kandi7 Tekamah, NE wrote:
Posted on October 13, 2011, updated October 24, 2011
On October 13th, 2011, Kandi7 added the following:
If you do order, be sure to do so through paypal and do not wait beyond 45 days for her to send the plants before escalating for a refund.
On October 13th, 2011, Kandi7 added the following:
I received a rather hostile email from berriesunlimited after I left my feedback. They indicated they had sent the order and provided tracking numbers. One of the tracking numbers noted part of the order was mailed July 26 and was placed on my porch on July 28; however, the seller told me on July 28 the order would be sent the next day and she would supply the tracking numbers. She did not supply the tracking numbers for any part of the order until today. When she emailed me on July 28 she knew I had not received the orders, why didn't she provide a tracking number at that time since part had already allegedly been delivered that afternoon? I would've changed my rating to neutral as I still have not received the order and it is not the seller's fault if it was removed from my front porch or the wind blew it away or whatever happened to it so I cannot comment on the quality of the plants- except that communication is also a good part of customer service. It remains that after several delays in sending the order, she did not provide the tracking number as she had promised and consequently, the shipment appears to have been lost. If I had the tracking numbers, I would've known to anticipate, expect, and scour the neighborhood for any windblown boxes or had someone at home to accept the delivery.
On October 24th, 2011, Kandi7 added the following:
my error the honeyberries did arrive- when I was tucking my plants in for the fall, I noticed they were not in the yard so I checked through my emails and records which noted they had not been recieved. I have three children with special needs so I hadn't noticed they had gone missing earlier- I have had other plants dug up from my yard so that may be where the honeyberries went. As to the other plants I ordered, those were not received. For all I know, the individual who removed the honeyberries may have taken those as well before I ever saw them. Because the seller did not send a tracking number as she had promised, I did not know they had been delivered. My contention is the lack of communication and customer service as well as the long delay from order to shipment. With that much of a delay how would anyone know those had actually been sent, especially since there was no tracking number as she had promised; and I had already sent the seller several messages and had been told that they would ship the beginning of June, after July 10, and on July 18. The seller did not contact me regarding the delays in shipment. I had to contact her each time after they had not been recieved as she had promised. also in Zone 5 a delay from May-July makes a tremendous difference in environmental conditions.
On Oct 24, 2011, Berries Unlimited responded with:
"On Oct 13, 2011 8:32 PM, Berries Unlimited responded with:
We delivered plants right after we got them from the lab( they was delay due to weather and I informed My Customers about this on the website and answering their e-mails), we replanted them and watched them for a week to see how they were doing.Then I shipped everything I owed.
On Oct 13, 2011 10:07 PM, Berries Unlimited added:
The second part of berries were shipped the next day.The confusion happened because This nice lady uses two different last names. And I could not figure out this in an instant.In e-mail I got one name and in the invoice it was the second one. "My contention is the lack of communication and customer service as well as the long delay from order to shipment"
"My contention is the lack of communication and customer service as well as the long delay from order to shipment"