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Comments regarding NewGardenPlants.com (New Garden Plants)

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81 positives
1 neutral
26 negatives

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RatingAuthorContent
Positive Casshigh
(6 reviews)
On Apr 20, 2021, Casshigh Cartersville, GA wrote:

I received my first order (ever) yesterday. My order was shipped when I asked for it to be. Despite being in shipping for a week, all the plants arrived in great shape. Each plant was individually wrapped and placed in the box, so none could shift during shipping. I am very pleased with the size of the plants. I will most definitely be ordering again, maybe another order this spring!

Positive pbk
(16 reviews)
On Aug 22, 2020, pbk Charleston, SC wrote:

I ordered from here in the early spring when our local nurseries were closed due to COVID-19. Plants arrived in great condition and have been thriving all summer.

Positive YeeFam
(1 review)
On Aug 9, 2020, YeeFam Leander, TX (Zone 8a) wrote:

We have great experience - we order spring plants - especially Supertunia plants - they always arrive in great shape. We have been ordering from them - on and off depending of what we want in our garden, since 2012.

Positive mamabunny76
(1 review)
On Jul 16, 2020, mamabunny76 Huntsburg, OH wrote:

I had a wonderful box of plants come yesterday! The order came super fast, the packaging was superb, and the plants are top notch. I could not be more pleased! What a great experience. I am so glad I took a chance and made this first order. Thank you so much!

Positive PeterPeter
(1 review)
On Jul 8, 2020, PeterPeter kansas city,
United States wrote:

I was leery about this company from the # of negative reviews. But I figured if I wasn't satisfied, I;'d just have my CC company reverse the charges. Let me tell you how amazed I am ! I ordered 11 different coneflower varieties. They arrived today. Very professionally wrapped and boxed and so tall and green ! I highly recommend this site.

Positive Gwrather
(1 review)
On Jul 5, 2020, Gwrather Columbia, TN wrote:

Despite having some concern with a fair number of negative reviews for New Garden Plants, I chose to place an order with them. This vendor was one of the few places I could find the specific heuchera varieties I was looking for, and had a great price. My order was shipped the following day (Tuesday) and arrived two days later (Thursday). 5 heuchera and an ice plant all arrived healthy, safe, and with good top growth. I am extremely satisfied with my purchase and would not hesitate to order again.

Positive timndeb
(1 review)
On May 18, 2020, timndeb Kingman, KS wrote:

My order from New Garden Plants arrived on time and in great shape. Every plant that I chose was packaged very well, with moist soil, great root systems, and lush, healthy top growth. One of the things that I believe made my order so successful, especially this year with the COVID-19 pandemic, was that I ordered very early. I placed my order in February with a May shipping date. I believe that when ordering plants from online vendors, early ordering is key. You are most assuredly guaranteed to get the best plants, unlike the late orders that may get filled with what's left or substitute plants that you really don't want. Also, it's important to periodically check on your order, to make sure everything is still going as planned. When I emailed Pete in early April asking if the pandemic was going to effect my order, Pete replied back the same day. When it comes to ordering plants online, the early bird truly does get the worm.

Positive Gardeningman
(6 reviews)
On May 9, 2020, Gardeningman Kingman, KS (Zone 6b) wrote:

This year was my first year ordering from New Garden Plants. All of my shrubs shipped when I requested (week of 05/04/2020) and the all arrived in wonderful condition. They were each in one quart pots with well developed roots and a lot of top growth that was healthy and lush. One of the things that really amazes me about this company is how inexpensive their shipping is. I don't know if they are taking a hit on less expensive shipping through FedEx or if other companies with more expensive shipping are making a profit from high s&h charges. At any rate, I'm sending a big "thank you" out to Pete and his entire family for such wonderful plants at a reasonable price with good inexpensive shipping, and you did it all while coping with this corona virus pandemic in a state (MI) that had been all but shut down due to it. Great job!!!!

Positive sojoyful
(5 reviews)
On May 9, 2020, sojoyful Merrimack, NH wrote:

I ordered two plants, a hosta and an astilbe, for under $8.00 and under $9.00. I didn't expect much, as I was mostly doing an experiment to try this company. I was pleasantly surprised to receive very healthy plants. Both were much fuller than the $5.00 starter plugs I recently purchased from another, reputable nursery, despite a similar price. They were very securely packed, and shipped when I requested. I'm really happy with this purchase, and look forward to ordering from them again.

Positive bryana
(72 reviews)
On May 6, 2020, bryana Albany, NY wrote:

Posted on May 10, 2015, updated May 6, 2020
Posted on May 18, 2013, updated May 10, 2015
Posted on May 9, 2013, updated May 18, 2013
Posted on May 6, 2012, updated May 9, 2013
I ordered two penstemon, two coneflower & one helenium.
One penstemon was had the top almost completely broken off so they included another free one and added a bonus plant of a coreopsis . All the other plants were in good condition and very well packaged.


On May 9th, 2013, bryana changed the rating from positive to neutral and added the following:

I placed a very large order with 'NO SUBSTITUTIONS PLEASE' as the only comment. Most of the plants were large, healthy and packed well. A couple of the plants were missing quite a bit of potting mix and a couple annuals looked like they had just been started in jiffy peat disks and re-potted. They did not receive one plant from a supplier so they substituted another - despite the fact that 'NO SUBSTITUTIONS' was printed on the order receipt they enclosed. My emails to them went unanswered so I had to call my credit card to start a refund.
On May 18th, 2013, bryana changed the rating from neutral to positive and added the following:

They finally answered my email and sent the plant I had originally ordered - all the plants are in good shape.
On May 10th, 2015, bryana added the following:

I ordered five Coreopsis, four Agastache and one Beardtongue.
All the plants were healthy and good sized .
They are all doing fine more than a week after planting.
On May 6th, 2020, bryana added the following:

I ordered a large assortment of plants.
They all arrived in good condition with healthy tops and good root systems. I added 'No Substitutions please' as a comment but they substituted two Coreopsis anyway.
NewGardenPlants ignores your requests in the comments.
Positive Kataleen
(1 review)
On Apr 28, 2020, Kataleen Huntersville, NC wrote:

I ordered over $100 worth of plants from this business. All plants arrived as promised and very carefully packed. They were all very healthy except for two, which were very small and I was worried about them. I emailed Pete and he responded with a suggestion to help them along, and they are doing fine now. All the other plants are growing quite vigorously and I am very pleased with that. I would recommend this site to any experienced gardener because he has a larger variety of perennials than any of my local 4 garden centers and at good prices. No lie.

Positive martysgarden
(1 review)
On Apr 26, 2020, martysgarden Douglassville, PA, PA (Zone 6b) wrote:

Was looking for a specific hosta (Krossa regal) for years without luck. Found it on NewGardenPlants.com and ordered it, plus a few more plants (24+). This week my order came in and I was blown away. I have ordered from a lot of different companies over the years and by far, this order was the best quality and size plants and best packed. No small rooted cuttings with barely any roots, but good top growth and excellent root systems. These are plants I won't have to baby for months to come. Could not be more pleased and will be ordering from them in the future!

Positive lisamarie377
(1 review)
On Apr 16, 2020, lisamarie377 Warwick, RI wrote:

I have ordered from New Garden Plants at least three times, and have always been happy with my order. I love cone flowers and they have an incredible selection at VERY reasonable prices. The plants are usually in pots, and are packed very carefully. I have ordered Cherry Fluff, Green Jewel, Supreme Cantaloupe, Green Twister, and a ton of others, they always look really good on arrival. I also purchased two butterfly bushes, that have really taken off!

Positive bclark1924
(1 review)
On Apr 15, 2020, bclark1924 Grove City, OH wrote:

Posted on June 4, 2019, updated April 15, 2020
I ordered Paprika Heuchera and Church Mouse Hosta. The plants arrived beautifully packaged and very healthy. I felt like I was unwrapping beautifully wrapped Christmas presents! The plants were less expensive and larger than the same plants I ordered from a WatchDog30 company. I would order from them again without hesitation.


On April 15th, 2020, bclark1924 added the following:

Update on 4/15/20:
I ordered again and am not disappointed. Everything healthy and beautifully wrapped for secure shipment. I usually only order from Watchdog 30 companies but decided to take a chance on them last year since others were sold out of what I wanted. The plants were every bit as nice or even nicer than from the other companies and at a lower price. I think I will look here first for my plant needs in the future!!!
Positive farmerfleet
(1 review)
On Oct 3, 2019, farmerfleet Madison, WI (Zone 5a) wrote:

This is a bit late posting, but I ordered six perennials—three echinacea and three delphinium, neither of which I was able to source locally—last spring and was pleased with the whole experience. Shipping was fast, plants were packed well and all were healthy and in good shape. I would definitely order from them again.

Positive AnneD
(3 reviews)
On Sep 15, 2019, AnneD Hot Springs Village, AR wrote:

I moved to a new state this year and I'm creating a garden from scratch. I am in the process of ordering plants for fall planting and I've placed large orders with 6 companies so far. OMG - I'm completely amazed at the box I received from NewGardenPlants! I received the plants 4 days after I placed the order, every item was lush, healthy and undamaged, and I've never seen such care taken with packing and shipping - not a leaf was disturbed on anything, and these were not tiny starter plants. The shipping cost was very reasonable in comparison with the shipping/handling charges applied by other companies nowadays - that was a big plus in their favor as well. When you have a complete garden to create, high shipping charges can really cut into your plant-buying budget. I found that I was deleting plants I wanted at other companies due to handling charges, but ADDING plants here since shipping didn't increase my costs quite as drastically.

This was my first time to use NewGardenPlants - not only do I highly recommend them, I'm preparing to place the bulk of my Fall and Spring planting orders with them.

Positive krueller
(6 reviews)
On Jul 30, 2019, krueller Brookpark, OH wrote:

Posted on June 28, 2014, updated July 30, 2019
A few weeks ago, I decided to redo the front of my house & I decided to order from this company, because their plants are usually a lot larger & healthier looking and I was not disappointed. I had the plants the next week, they were awesome looking and as usual they gave me a nice free annual, which looked great and worked well in my front yard. I will continue to do business with them. They're one of the best plant companies around, in my books!!!


On July 30th, 2019, krueller added the following:

Sent in order in and asked for as soon as possible and boy they delivered . I got it on Tuesday of next week 7/30/19 . Thank you so much. I have to say the plants are good size and look great !!
Positive karenmuse
(5 reviews)
On Jul 9, 2019, karenmuse Jackson, MI wrote:

I ordered nine coleus plants this spring. They were very large and full when they arrived. This may seem like a strange complaint, but they were actually too large. They were so tall that they had to be folded over to fit in the shipping box, resulting in a lot of broken stems. This is not a deal breaker, as coleus regenerate quickly. But I actually wished that they had been a little smaller. Overall, though, I'm happy.

Positive forbes
(1 review)
On Jul 5, 2019, forbes Ypsilanti, MI wrote:

I ordered some Pentas and Supertunias to arrive during a particular week in May, and they were delivered on time, just as requested. The plants were exactly as ordered, healthy, and packed with care. New Garden Plants also included an information sheet regarding caring for the plants before planting as well as how to plant. I couldn't be happier with my experience (my first with this company) and I'll be ordering from them again.

Positive enchantedrose
(3 reviews)
On Jun 12, 2019, enchantedrose Charlton, MA wrote:

I ordered several perennials from New Garden. The plants arrived in great shape, securely packaged, wrapped well to retain moisture and were much larger than I expected. Prices are competitive and the variety of available plants is impressive. Communication is a little spotty but other than that a great experience in enabling me to purchase plants that aren't locally available.

Positive bselarse
(7 reviews)
On Jun 9, 2019, bselarse South Wayne, WI wrote:

I love, love, love! this company. I ordered A LOT of annuals this year and almost all were from here (in 3 separate orders). At 1st I was irritated by being charged a handling fee per plant- I'm not use to that because I have never ordered annuals online. BUT, after shopping around I discovered that even with that surcharge their prices were awesome. Also, the plants I received were healthy and a good size.
The only downside is actually speaking to someone. I attribute that to the time of year. They were however very quick with return emails.
I just looked at my containers and decided I should try to find a few more annuals to fill in here and there. Guess where I'm checking 1st.
Highly recommend.

Positive Windflowers7
(5 reviews)
On May 8, 2019, Windflowers7 Brooklyn, NY wrote:

Just received my very first order from them today. I only order from a few places, but they had a plant I needed. I didn’t know what to expect. When I opened the box of 3 honeycomb buddleia I was very happy. They were packed tightly and healthy as could be. Larger then I expected and look like they are ready to be planted as soon as they get there little travel rest.
I can’t thank Pete enough, as I did pester him here and there as any Nervous Nelly new customer might.
Looks like I have a new place to add to my list. I might add the prices and shipping rates are great, too!
Thanks again, a great find!

Positive Cheryl8
(16 reviews)
On May 5, 2019, Cheryl8 Monroe Township, NJ (Zone 7a) wrote:

Posted on May 15, 2018, updated May 5, 2019
Posted on May 25, 2017, updated May 15, 2018
Posted on June 2, 2016, updated May 25, 2017
Posted on May 7, 2015, updated June 2, 2016
Posted on April 17, 2014, updated May 7, 2015
I just received my order from New Garden Plants, 11 annuals and 3 perennials. All were packed perfectly, and I mean perfectly.All the plants were in excellent shape, big and healthy. One of the petunia's I ordered had a note next to it - very young yet - sent 2 for 1, and BOTH of them were beautiful. Plus the bonus plant is a nice treat. Overall, I am extremely pleased and excited to get planting. You won't be disappointed with this company. Thank you Pete, great packing, fast shipping, beautiful plants. I'll be back for more, for sure.


On May 7th, 2015, Cheryl8 added the following:

Received my new order today from New Garden Plants, 23 plants in all, 11 annuals and 12 perennials + a bonus plant. They were all perfectly packed, thank goodness because the FedEx guy literally threw the box. Beautiful, large, healthy plants and not a leaf broken. I highly recommend New Garden Plants.Thank you again Pete. I'll be back again…
On June 2nd, 2016, Cheryl8 added the following:

Received my 2016 order first week of May. As always all the plants were packed and shipped perfectly, 15 annuals, 9 perennials. Beautiful, healthy plants and the bonus ice plant was a wonderful surprise. Thank you once again Pete!
On May 25th, 2017, Cheryl8 added the following:

Received this years order the end of April, 15 annuals, 1 perennial "Silver Gumdrop" heuchera. As always from this company all plants perfectly packed, large, healthy and beautiful. These are not teeny weeny plants so many other companies ship. Highly recommended company. Thank you once again Pete.
On May 15th, 2018, Cheryl8 added the following:

Received this year's order, 2 "pre-arranged" combinations and 19 additional plants. The order was perfectly packed for shipping, not a stem on any plant broken and still moist. Large beautiful, healthy plants. The 'free' plant was fantastic this year. I recommend this company to everyone I know. Even sent out text messages to all my friends who ask where do you get your plants. This is the first company I always go to for all my annuals and perennials. Thank you Pete, once again.
On May 5th, 2019, Cheryl8 added the following:

As you can see from my previous comments this is my 5th year ordering from New Garden Plants and for sure I will keep returning. I ordered 32 plants this time around. Each and every plant was beautiful and healthy. Packed so well that even when the FedEx guy tossed, and I mean tossed, the box on its side not a stem was broken nor the soil tossed out of the pot. But no bonus plant for me this year. :-(
This is a fantastic company to purchase from. Thank you again Pete, (see) you soon!
Positive BostonPlanted
(11 reviews)
On May 1, 2019, BostonPlanted Boston, MA (Zone 5b) wrote:

Ordered 9 plants. All arrived in great condition. The butterfly bushes were especially pretty decent sized. Everything was packaged well.

Positive harlekin
(3 reviews)
On Apr 9, 2019, harlekin ARIVACA, AZ wrote:

I recently received my first order with New Garden plants and I'm favorably impressed. Good sized, well grown plants that were packed and shipped securely. Sounds pretty standard for a good nursery, but these were a cut above that! I'll be ordering again!

Positive amazindirt
(7 reviews)
On Apr 6, 2019, amazindirt mid-state, TN (Zone 7a) wrote:

I received my first order from newgardenplants.com just a few days ago.

I am impressed at the size of the plants, especially the ones in the quart pots. One of the hostas has FOUR robust eyes on it, and everything in the two boxes I ordered is healthy and happy.

Many of the prices on the website are typical for other websites, but if you keep your eyes open you can also get plenty of good deals there. I know, I compared every plant I ordered with multiple other sites.

Thumbs up from me!

Positive coco3
(8 reviews)
On May 27, 2018, coco3 Vanleer, TN wrote:

THIS was my first order with this company as they were the only nursery with buzz raspberry butterfly Bush's available.A month before I was sent three dead sticks by another company.He emailed me back immediately and told me they were not dormant.Holy cow! These plants were so large and healthy and some even had buds.I wish I had found them first.I immediately placed another order.Also included in my order was a free plant.New customer for life.

Positive carolmo
(23 reviews)
On May 24, 2018, carolmo Olathe, KS (Zone 5a) wrote:

Just received my first order - 4 echinaceas and 1 iris - all arrived in great shape - huge and gorgeous plants. Will order from them again. Also got free gift - in bud - zonal geranium. Prices good too.

Positive BMyraB
(3 reviews)
On May 24, 2018, BMyraB Hilton Head Island, SC wrote:

First time ordering from newgardenplants.com. Very pleased. Ordering on their website was easy and trouble free. Bought two torenia/wishbone flowers. They were shipped promptly and they communicated that in email. FedEx delivered them a day late but the plants were still in decent shape. Clearly healthy decent size plants went into the box. They were even blooming. Plants were packed incredibly well and were not damaged. They even tossed in a bonus plant. Reasonable shipping fee. Would definitely buy from them again.

Positive robeezee
(6 reviews)
On May 24, 2018, robeezee Perrineville, NJ wrote:

I ordered 4 Heuchera, and 2 Echinacea from this company. All plants arrived in terrific condition, packed well, and their prices were much more favorable than some other companies on the Watchdog 30 list.

One criticism - I am very much an advocate of communication. When I placed my order, I received an email confirmation. Then, no subsequent indication of shipment. When I wrote an inquiry to Pete, he responded by saying that my order had not shipped yet. Then, I received an email from Pete saying that my order would ship in the coming week. The site can be somewhat slow in loading plant descriptions, but the descriptions are more accurate than many that I've seen at other nursery sites.

Will I order from New Garden Plants again? Yes, because the quality of the plants that I received from them is excellent They are my new go-to mail order nursery. And as I said above, their prices are more than competitive. They also included a bonus plant (portulaca) which was unexpected and very nice of them. It will debut in one of my planters.

Positive peteyboy
(3 reviews)
On Apr 30, 2018, peteyboy Topeka, KS wrote:

I ordered several plants in early March, it was very cold here in Kansas, the plants were shipped quickly. I was super impressed with the manner in which the plants were packed! All the plants were of good size and very robust and healthy. I put them in the greenhouse until this week. They are outdoors and thriving beautifully. I was so impressed with this company I placed another order for MANY more plants, eagerly awaiting there arrival!

Positive LadyJane_M
(1 review)
On Nov 7, 2017, LadyJane_M Bellevue, WA wrote:

I ordered from New Garden Plants for the first time this year. My first order was in the heat of summer on August 21st for three Penstemon 'Cha Cha Hot Pink.' The order was carefully packed and shipped on the date I had requested. New Garden uses generous quart size pots, but while one of the plants was lush and very healthy looking, the other two had few leaves and somewhat dry stems, as though they were pulled from two different field locations. I was unsure they would survive. I emailed that evening and promptly the next morning received an apology saying two replacements would be sent. The replacement plants soon arrived and were even more full and beautiful than that first one.

I so appreciated Pete's good business practice of standing behind their products that last month (October) when I decided to replace some very sad Ice Plants received earlier from a different nursery, I chose to order ones that New Garden was offering instead. The five NGP Delosperma arrived just as I had hoped: Large healthy plants, well-packed to keep the soil in place, and with not even one of the succulent "leaves" mashed or broken. Both of my experiences with New Garden Plants were great! I think if you contact them promptly about any problems with plants received, you will find Pete is very responsive, stands behind his plants, and operates in a very professional way.

Pete also included a bonus plant with each order -- and nothing ordinary either -- in both cases they were healthy 'specimen' type varieties. What a wonderful treat! Thank you New Garden Plants!

Positive dkistner1111
(2 reviews)
On May 21, 2017, dkistner1111 Athens, GA wrote:

Got three "Miss Molly" butterfly bushes and a free "Autumn Blush" coreopsis from this company. They arrived quickly, on a day of 90-degree heat, very well boxed and packaged, hydrated, and completely gung-ho to grow when I planted them. On the same day, I received three other plants (two Siberian iris bulbs and an ice plant) from Park Seed. There was no comparison; the PS bulbs were okay because they were very well packaged in moist straw and saran wrap, but still not in as good of a condition as NGP's offerings. The PS ice plant is a total goner. I'll be ordering my plants from Pete in the future!

Positive art33
(10 reviews)
On Apr 19, 2017, art33 Florissant, MO wrote:

Posted on September 5, 2013, updated April 19, 2017
I received my NewGardenPlants order today and was very pleased. The plants were larger than I expected and in excellent condition. The bonus plant was very nice as well. I had one other order that I decided to cancel so I emailed Pete and ask him to cancel that one. I know he's got to be a very busy guy, but still he promptly answered saying he would cancel the other order. Sure can't complain about that kind of customer service! I'll be ordering again from this company.

Art


On April 19th, 2017, art33 added the following:

I just received my 2017 order (three Agastache Salmon & Pink plants) from New GardenPlants and could not be more pleased. The well packed plants are very healthy looking and larger than expected. In my opinion, this is one of the best mail order plants sites around.
Positive srusso8912
(4 reviews)
On Apr 19, 2017, srusso8912 Framingham, MA wrote:

I placed an order for three plants on April 10th and decided that same day to add a fourth. The email announcing they'd been shipped came on April 17th and they arrived on my doorstep today, April 19th. All were packed well and very healthy. I was impressed with the size of the plants, especially the Nepeta 'Walker's Low' and Sedum 'Xenox'. I also ordered a Sedum 'Maestro' and added a Sedum 'Autumn Charm.' The free ice plant is also healthy and of a good size. Overall, I was very happy with my experience with NewGardenPlants.com and will definitely order more plants from them in the future!

Positive garyj59
(19 reviews)
On May 29, 2016, garyj59 Sheboygan, WI (Zone 5a) wrote:

Received my first order from New Garden Plants and all the plants were well packed and healthy. Plant prices and shipping charges were reasonable and my order took 2 days to get here and I got a free plant too.

Positive orangetriangle
(2 reviews)
On May 27, 2016, orangetriangle Little Silver, NJ wrote:

I ordered a group of blue-eyed grass and the plants arrived in good condition. They are good sized, healthy, and were carefully packed. And...I got a free plant...also in great shape!

Positive Marigold33
(3 reviews)
On May 13, 2016, Marigold33 WHITESTONE, NY wrote:

Iv'e ordered from New Garden Plants before and they've always given me healthy good sized plants. Other companies will send in quart sizes yet you might get a tiny plant which should be in a smaller pot to begin with, so you get a lot of dirt and little plant. New Garden Plants sent me an Echinacea 2.5 times the size with a bud compared to another company with the same size container. They also send free plants and I was happy and surprised to find a wonderful Delosperma Ice Plant, which I missed while searching for perennials. Now that I know what they are I think I'll looking into ordering them and other plants from NGP!

Positive Bev4
(8 reviews)
On Apr 14, 2016, Bev4 Roswell, GA wrote:

I ordered three white Betsy Ross lilacs. Excellent shipping, sent FedEx with a tracking number. I also received a free gift plant. All items packaged very well & in really great condition when I received them. I would definitely order from them again!

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