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|On Jun 23, 2019, jheisser Fairland, IN wrote:
I bought some Dahlias from Longfield in 2018 and they did OK. This year I ordered a different variety with much worse results. 1. The package was supposed to contain 3 plants, but there were only two there, plus a couple loose tubers. 2. Although the tubers themselves looked healthy, their necks, where they joined the stem, were very dry and frayed looking. 3. I planted the 2 Dahlias but only one came up (and appears to be doing well). I have not contacted them about any refund. I am unlikely to order from them again.
On Jun 23, 2019, Longfield Gardens responded with:
"On Jun 24, 2019 12:55 PM, Longfield Gardens responded with:
Hello! Thank you for your feedback. I apologize that you had a negative experience. We take quality very seriously and guarantee our product 100%. I am going to send you a direct message now."
|On Aug 5, 2018, CzarKitty Bellefontaine, MS wrote:
I order Narcissus bulbs from Longfield Gardens that were planted fall of 2017.
On Aug 5, 2018, Longfield Gardens responded with:
"On Aug 6, 2018 9:46 AM, Longfield Gardens responded with:
|On Apr 14, 2018, trustmissy Bay City, MI wrote:
I bought 15 dahlia tubers from Longfield Gardens, based on the positive reviews I read on this site. Unfortunately, only three of the 15 tubers were possibly viable. The tubers were a mass of tiny, baby finger like appendages with broken necks. I called them right away and they said they would send me new tubers, but I have not received them yet. Since I start my dahlias early in pots, getting them soon is important. I will consider changing my rating if and when I get some decent tubers. I have read on my Facebook dahlia page that someone else ran into this same problem and they did get new, slightly better tubers.
On Apr 14, 2018, Longfield Gardens responded with:
"On Apr 18, 2018 8:22 AM, Longfield Gardens responded with:
We apologize for the state of your tubers. We have shipped your replacement, if you do not receive them shortly please contact us immediately. All of our product is 100% guaranteed.
|On Mar 16, 2012, ShoreShot Atlantic Highlands, NJ wrote:
Ordered bulbs from longfield gardens website. Order process was disaster. Ship date was in the past. Emailed customer service and got no response. Got no order confirmation via email. The only thing I had was the order confirmation which appeared on the screen that when I called the number or emailed received no reply. This was a LOOOOONG time ago. Packages have yet to arrive but I've been charged. I have now called/emailed to request to cancel order but no way to get through. DO NOT ORDER FROM LONGFIELD.
On Mar 16, 2012, Longfield Gardens responded with:
"On Mar 29, 2012 1:32 PM, Longfield Gardens responded with:
I have reached out to you 3 times over the past week an attempt to resolve your complaint. I have not heard back from you. At this point, I wanted to address your complaint with the best available information I could provide you.
|On Jul 14, 2011, torontogrthumb Toronto, ON (Zone 6a) wrote:
I bought this company's bag of 3 "Upright Alocasia" from costco in toronto with "more information" listed under /www.bulbs-to-blooms.com> which is the same website and company as Longfield Gardens in NJ /www.longfield-gardens.com>
On Jul 14, 2011, Longfield Gardens responded with:
"On Jul 20, 2011 9:10 AM, Longfield Gardens responded with: