Photo by Melody

Comments regarding Japanese Maples and Evergreens

Click here to return to Japanese Maples and Evergreens's listing.

You are viewing only positive comments

  Feedback History and Summary  
10 positives
4 neutrals
20 negatives


Positive SPSchnepp2
(1 review)
On Mar 4, 2018, SPSchnepp2 Belleville, MI wrote:

I have ordered from this company three times, once in February 2017, at some point in 2017 that I've forgotten, and again in February 2018. In the 2018 order, the Post Office disappeared the plants, but Japanese Maples & Evergreens sent replacements as soon as I notified them.

The first order was for a 1-year-old dwarf Japanese maple. In case the word 'dwarf' in the name wasn't a warning, the tree was (and is) small. It will be small for its entire life. It will take years for it to get much bigger than a twig. This isn't a complaint, this is a warning to other people making purchases and then griping about getting what they ordered: If you don't want something small, don't buy something small.

The other three orders were for four-year-old trees. These were not dwarf cultivars, and are thus of a size you'd expect for a four-year-old maple. They're not exactly huge trees, as they are container-grown and not field-grown.

All four trees are healthy, and the two I ordered last year survived the winter here in Michigan quite well. If you live around where I do, it might be a good idea to keep your trees in containers; mine wanted to leaf out in February, and there's still a couple of months until that's safe.

All four trees were grafted, of course. The grafts are within an inch or two of the soil line, and while very obvious and visible on the year-old dwarf are less noticeable on the four-year-olds and will likely be all but invisible in a few more years. I'd say they're rather well-done and better than you'd get for most other trees at the price.

All in all, I've been quite satisfied with the experience and will be purchasing from them again.

Positive PhillyMike
(1 review)
On Oct 23, 2015, PhillyMike Philadelphia, PA wrote:

Ordered two year old dwarf Japanese Conifers (Sherwood Compact & Irish Bells).

They arrived quickly and in good shape. via UPSP Priority Mail... they went cross country from Vancouver WA to Philadelphia PA in 2 days - Wed to Fri)

I initially emailed the company about shipping dates, and they quickly got back to me... granted it is October, and they are likely not crazy busy.

The year old graphs are small, which I expected having read other reviews. It is still a bit of shock... seeing these little 6" trees... they are little guys.. but they look very healthy. I think it can be a little confusing because the pictures on the website feature older trees... which you are not ordering. Usually a 1 year old tree is about 6" I think... for the Pines anyway. Tried to post a pic... but am unable to.

I almost prefer the little trees... they will transplant easier and more likely to adjust and grow better.

So, no complaints here. I will not hesitate to purchase again.

Positive Rondo212
(7 reviews)
On Aug 22, 2014, Rondo212 Brookfield, CT wrote:

I found this company randomly while browsing for unusual plants. I was very impressed with their selection and pricing. I checked reviews on here and decided to order despite the negative reviews. As an experienced Horticulturist, I know what a "1-year graft" Japanese maple is. I ordered 12 trees, most of which were 1-year grafts and what arrived completely met my expectations. They were packaged well with all pots completely wrapped in plastic and staked to prevent damage to graft unions. I did order a Ginkgo biloba 'Troll' which is an extremely diminutive selection, that could have been a little larger...

The negative reviews on here are probably due to a lack of familiarity with plant production. If you want instant gratification, this is not the supplier for you. If you have patience and enjoy the reward gained from nurturing a small (6-10") plant into a mature specimen, not to mention the savings, give them a try.

Positive mboden
(1 review)
On Apr 20, 2014, mboden Lincoln, NE wrote:

I ordered several varieties of grafts from and they all arrived in beautiful condition. A few days later when one started showing signs that it might not be healthy I contacted them by email and immediately received a response. They gladly resolved my issue and sent me a replacement tree.

Positive sandersh
(2 reviews)
On Feb 15, 2014, sandersh Kenosha, WI wrote:

I recommend this seller. I received two three-year grafted maples (semi-dwarf varieties, beni maiko and winter flame). They were 25" and 31" tall with 1/4" diameter. The shipment was well packaged, arrived quickly after the order, and the trees were in good condition and looked very healthy. I was hoping for a bit larger/thicker trees for the price, but have no complaints at all.

Positive sendylove
(1 review)
On Nov 21, 2013, sendylove Keokuk, IA wrote:

I am simply thrilled with Japanese Maples and Evergrenes. I have ordered 4 dwarf maples from them, even though I wasn't quite sure how it will work out based on mixed reviews I have read after I already purchased them.
Thanks God, the maples arrived quickly and they were really well packed. It really made me happy that my experience wasn't like some other people claimed it will be, because I got maples that I wanted and ordered.
Besides the shopping and shipping part, I just have to say that people at Japanese Maples and Evergreenswere really pleasant as I contacted them regarding a new order that I had no experience with. They have helped me out, so after I ordered once again, they have sent me a book on how to Grow Japanese Maple Seeds in order to help me out to the max.
I honestly recommend them as my experience was great, these people are very pleasant and easy to work with. I plan on getting even more maples from them.
And even if it happens that there is some problem with the shipment and transportation, I am sure they will help out if the complaint if sent in time. The same thing is suggested for everyone, each and every problem can be solved through conversation, and when it is a great business like this who cares about customers, it is a piece of cake.

Positive nitinsharma
(1 review)
On Nov 21, 2013, nitinsharma galle,
Sri Lanka wrote:

Going through online I ordered 4 grafted Japanese maples from Japanese Maples and Evergreen. What I ordered was of the semi dwarf size which is quite rare and hard to find. I liked the diverse in color and size of the plants which I got. The experience I had with this company was very cordial and the staff was very prompt and attended to my needs t choose from what I wanted. The delivery was timely and the packages reached in good condition,all neatly packed and intact. The plants were all healthy and fit for use.
I was very pleased about it and the costs which went for it too was worth the buy I believe.
Satisfied with the service , I would return for future purchases as I have in mind to catch on some bamboos.

Positive Propagator77
(1 review)
On Nov 1, 2013, Propagator77 Lake Purdy, AL wrote:

Posted on November 1, 2013, updated November 1, 2013
Posted on October 25, 2013, updated November 1, 2013
I issue a strong warning to anyone who considers purchasing from JAPANESE MAPLES AND EVERGREENS. I am a retired horticulturist and greenhouse owner, with a specialization (and special interest) in rare evergreens. I considered sampling their trees. A number of the trees died, primarily at the graft sites. I must wonder now about the seller's level of expertise... clearly more of a seller than a true grower. Over two dozen contacts were attempted over a year's time... yes, that long, and never a word was heard back from the company. Not a drip. I bundled a number of the contacts over two months time before posting on Dave's. In good faith, I cordially attempted to reach them. At this point, and based on consumers' experiences as listed on Dave's website, I must agree with those who have expressed dissatisfaction. BEWARE.

On November 1st, 2013, Propagator77 changed the rating from negative to neutral and added the following:

I favorably revise my comments as the seller 'eventually' contacted me with an apology, and a refund for the indicated concerns. This improved my experience and resolved my original concern. The resolution came after extreme and considerable effort. I sincerely urge the seller to not avoid communicating with customers who have concerns and attempt contact. It would appear that a number of others shared that experience. First contacts I would think are generally congenial. When ignored, a customer becomes inflamed. Props to the seller for eventually rectifying the matter. Please carry this forward with other customers, sooner. There is enough feedback out there now about our mutual experiences with your company. WE ARE WATCHING. Pleasantly surprise us.
On November 1st, 2013, Propagator77 changed the rating from neutral to positive and added the following:

Positive jstar53
(1 review)
On Apr 27, 2013, jstar53 La Cienega, NM wrote:

I've had a very good experience with Japanese Maples and Evergreens. They have a nice selection of dwarf conifers and everything I have ordered has been shipped quickly, the plants are in great condition and the prices and shipping costs are reasonable. Questions via email were answered promptly too.

Positive jrweinberg
(1 review)
On May 7, 2012, jrweinberg Kerhonkson, NY (Zone 5b) wrote:

Plants shipped quickly. Came nicely packaged and with a nice root system. I also thought their pricing was good.

Overwhelmed? There's a lot to see here. Try starting at our homepage.

[ Home | About | Advertise | Media Kit | Contact Us | Do Not Sell My Personal Information]

Back to the top