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Comments regarding Norton Naturals

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You are viewing only neutral comments

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1 positive
1 neutral
2 negatives

Comments:

RatingAuthorContent
Neutral johnming89
(1 review)
On Oct 30, 2015, johnming89 Rosenberg, TX wrote:

Posted on October 14, 2015, updated October 30, 2015
Scam... took my money, never sent me my order, and never responded to my inquiry about my order. STAY AWAY!!! And it's pretty obvious that the only positive (and generic) comment on this site is from the company itself.


On October 30th, 2015, johnming89 changed the rating from negative to neutral and added the following:

Several days after I had sent an inquiry, they did respond with an update, and were able to send me my order of 3 groundnuts promptly within a couple of weeks. The plants arrived in good condition but dormant, which is expected during this time of year. It's important to know that this company only ships during the spring and mid-fall. Initially, from seeing my order receipt and account, I wasn't aware of their shipping times. It didn't occur to me that they would have this information explained on their homepage. Overall, if needed in the future, I will still consider buying from this company.
On Oct 30, 2015, Norton Naturals responded with:

"On Oct 19, 2015 6:41 AM, Norton Naturals responded with:

We've sent thousands of plants to the US and Canada without problems. Given the seasonal nature of our business, there are delays. The plants this client ordered just went dormant and will be shipped in a week or so. We've informed him of this by email. And no, the positive review below is not from us. Slander and insults rarely help business relations."



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