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|On Jun 22, 2019, Vashur Wichita, KS (Zone 6b) wrote:
Posted on May 5, 2012, updated June 22, 2019
On June 22nd, 2019, Vashur added the following:
My order this year was really good and well packed. One of the roses I got from you in 2012 is trying to take over my total garden so it is undergoing a very serious manicure. Thanks for the nice product.
On Jun 22, 2019, High Country Roses responded with:
"On May 8, 2012 6:05 AM, High Country Roses responded with:
Thank you for your positive review. Keeping the soil in pots during shipping is a constant challenge. We have recently increased the amount of packing around the rose and switched to a biodegradable void fill. Hopefully this will help keep everything in place. Enjoy your roses. "
|On Jun 15, 2019, dcvstgardener Washington, DC wrote:
I was a little hesitant to order from High Country Roses because they never responded to a question that I emailed. That said, I'm glad that I did. I bought five rose bushes. They arrived on time, very nicely packaged, with detailed planting instructions. They are doing well two weeks after arrival (one week of hardening, one week planted in containers).
|On May 7, 2019, Jaredc Portsmouth, NH wrote:
This was my first time doing business with high country roses, I ordered four roses. I loved that i was able to pick my ship date and even better they actually shipped on the date i chose. The plants were good size for starters and healthy. However one arrived broken so i sent an email with photos, i got a response within hours from matt apologizing for the broken plant and he sent a replacement the following week. I was very impressed! Great customer service and quality plants i will definitely be doing business with this company again.
|On Apr 29, 2019, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on April 27, 2018, updated April 29, 2019
On September 7th, 2014, DonnaMack added the following:
I followed up my order above earlier this year with a request for two Gruss an Aachen. These roses have been blooming almost since arrival, and are stars in my garden. I am very happy with this company.
On April 27th, 2016, DonnaMack added the following:
I just received four very beautiful roses from Matt at High Country Roses. Two Morden Snowdrift (one with a perfectly shaped and pristine bloom), a Quadra (also with a bloom), and a rose I could find no where else, Navy Lady. They were shipped perfectly, without an ounce of soil out of place, and incredibly fresh . All 8 roses I have received from this wonderful company are among the best I have ever received, and I own close to 40 roses. The beautiful condition, the modest shipping costs, and the excellent customer service have made this my first choice for roses. One of the nice things about receiving a rose with a flower in bloom is that you can be certain that you received what you ordered. There is no doubt.
I should add that this started as a gift certificate to myself, about which Matt contacted me more than once to make certain that it was received. And I placed three separate orders, but there were no flaws in pricing or execution. And I was notified of the time of shipping and the time of receipt.
I have little doubt that I will be back soon. I had been a Pickering gal, and I am so happy to find an own root providing substitute with so many of the roses, from old garden to modern shrubs, that remain on my must list.
On April 29th, 2017, DonnaMack added the following:
Having discovered that this company is amazing, I ordered about 8 more roses this year. They came yesterday, and most of them are in bud, and all of them are gorgeous. I ordered roses that were new to me, like Victorian Memory and Ballerina. I ordered another Navy Lady, two more Gruss an Aachen because my first two were so great. I ordered roses I have had before, like Sea Foam. I feel confident in ordering from Matt because he and his wonderful family obviously love roses and care about their customers. It shows in the quality of the plants and the great communication. I feel very fortunate that they are a resource for me.
On August 31st, 2017, DonnaMack added the following:
OK. Pretty awesome.
I ordered two Prairie Snowdrift (the white sport of Morden Blush). We had terribly hot weather and the two turned pink, looking just like Morden Blush. I have three Morden Blush, so I wasn\\\'t really disturbed by it, except I thought that I should let Matt know that this happened. I did not ask for replacement because I was still happy. Indeed, I told him it wasn\\\'t necessary.
But Matt wanted to replace them anyway, once they were back in stock.
Well, wouldn\\\'t you know it - the roses turned white again, and have stayed white. When the weather is freaky one gets a little pink but they always return to white. So I emailed Matt and told him that replacing them wasn\\\'t necessary because they were fine. I did this because they have always been wonderful to me (and to a client) and they are a family owned company. But I was really impressed by his offer. This is customer service at its best!
On April 27th, 2018, DonnaMack added the following:
Another excellent order from Matt at High Country Roses. I received a small but healthy \'Madame Hardy\' - I was forewarned about the size, but it\'s fine. I also purchased 2 Jeanne Lajoi that are perfect and a \'Sparkle and Shine\' for a client. And this is where it becomes really special. Matt knows that I work for a particular individual, and she had ordered a yellow rose that he amusingly described as a dog because the hybridizer had exaggerated its hardiness and he had already replaced about 50 in the Chicago area (wow, who does that?) So he wanted to know whether he should ship the dog or replace it with his suggested \'Sparkle and Shine\'. I was able to contact my client and get the substitution, which he shipped to me. It\'s gorgeous.
He also kindly replaced a rose that didn\'t make it, with no questions asked.
My biggest problem is that Matt has added a bunch of new roses this year. Many of them quite unique, or not widely available like the hybrid perpetual \'Enfant de France\'. I\'m hauling out perennials to make room for these gorgeous roses that I simply cannot resist!
On April 29th, 2019, DonnaMack added the following:
Once again I have returned to this great company for my roses. I ordered six: 2 Gruss an Aachen, a Felicite Parmentier, 1 Pillow Fight (new to me!), 1 Sidonie (I have heard about this rose forever but it's hard to find) and Desiree Parmentier, a gallica of which I had never heard. All in wonderful condition.
One of the many great things about Matt and his family is that they have roses that are hard to find (Navy Lady, Desiree Parmentier, Nine Inch Nails, Prairie Snowdrift, Victorian Memory) and sell them at what I consider to be low prices. I normally avoid buying new plants but with this company, I have no concerns.
And once I found roses that grow in less sunlight, the doors opened again.
It's exciting. Thanks to Matt I have 50 roses. I am pulling out "filler" plants and surrounding these gorgeous things with perennials and annuals that attract beneficials. If Matt has the rose, I buy it from him
|On Mar 28, 2019, olga5775 South Jordan, UT wrote:
Every year I am buying roses from this great company. All roses took off quite fast and are growing to very nice and healthy bushes. All roses true to their names. I highly recommend this company.
|On Mar 4, 2019, VSLee Westfield, NY wrote:
Very pleased with this company. Ordered roses from them, but one was out of stock. They offered to send it next season. I completely forgot about the whole thing when rose arrived. As other plants received from them it was in wonderful condition.
|On Jan 20, 2019, deforestliz Sandy, UT wrote:
I first ordered from this nursery when my Zepherine Drouhin from heirloom roses died. Heirloom only offers gallon pots now instead of the little starts more suitable for my garden. I live at 5,200 feet and have rocky clay soil. Small starts adapt fast and work their roots around rocks. This rose had great sentimental meaning so I got a replacement from High Country Roses and it is now in its 3rd year in the exact same spot and thriving.
|On Jul 20, 2018, PAadams Port Angeles, WA wrote:
I love this company!!!! Last year I placed my first order for a Harison's Yellow. It is impossible to find and notoriously difficult to root, so I was ecstatic when I unpacked my rose to find a thriving, fully-leafed out rose with a strong root system. Or, it would have been perfect if the deer hadn't dragged it out of the ground while trying to munch it. By the time I saw it in the morning, the roots had dried out and the poor little plant was shriveled. Now I have to wait for it to come back in stock to try again - this time behind a fence. My most recent order was for a Penelope, and I was a bit hesitant to order it now because I wasn't sure how it would ship in the heat (July), but once again, the plants arrived in perfect health. Now that I have discovered High Country Roses, I won't buy roses anywhere else.
|On Jun 21, 2018, robeezee Perrineville, NJ wrote:
I ordered one rose bush (Carefree Wonder) from High Country. This was my first experience with them. The listing for the rose stated that it was planted in a quart container.
|On Apr 24, 2018, Canarykeeper Menlo, IA wrote:
Posted on August 31, 2017, updated April 24, 2018
On May 30th, 2017, Canarykeeper changed the rating from neutral to positive and added the following:
Was able to make contact, so looks like everything is in order here.
On August 31st, 2017, Canarykeeper changed the rating from positive to negative and added the following:
Purchased 1 Madame Pierre Oger rose in 2016. Following spring, I reported it dead within 1 years time (they say they give 1 year guarantee). 2 months passed with no response. Sent yet another email requesting a replacement or refund, and still NO RESPONSE. Terrible way to treat a repeat customer of several years. Will no longer do business with.
On August 31st, 2017, Canarykeeper changed the rating from negative to neutral and added the following:
Company called and stated they would replace the rose in 2018 April. Will update this post to positive when it is received. Glad they made contact, and I accept their apology for the miscommunication.
On April 24th, 2018, Canarykeeper changed the rating from neutral to positive and added the following:
Sent me my replacement Madame Pierre Oger. Very friendly service too. Placed more orders with them this Spring.
|On Apr 17, 2018, Blutsauger Missouri City, TX (Zone 9a) wrote:
Posted on March 16, 2016, updated April 17, 2018
On March 16th, 2016, Blutsauger changed the rating from positive to neutral and added the following:
I recently ordered Peace Rose , Zephrine Drouhin , Golden Celebration , and Miniature Sweet Chariot roses from High Country Roses this February 4 , 2016. The Miniature Sweet Chariot is in a better condition than the rest , and was already in bud , in spite of just putting out leaves coming out of dormancy. The other roses were really small , and the Peace and Zephrine Drouhin are very small and scrawny looking. They are still struggling at this point , but the Golden Celebration is looking much better.
I am still pleased with the customer service because the owner sent an e - mail with a tracking number , other than the confirmation e - mail that is given when the purchase was made. The tracking number of the plants provides peace of mind to customers , knowing what is going on with their order. The plants arrived in time as well. Hope the Peace and Zephrine Drouhin do better soon.
On April 17th, 2018, Blutsauger changed the rating from neutral to positive and added the following:
I recently ordered several roses from High Country Roses. The roses arrived quickly , and are all very bushy and healthy. I am very pleased with the roses I received from them - Applejack rose , Sparkle and Shine rose , and Rose de Rescht. I highly recommend High Country Roses !
|On Mar 1, 2018, Ves Buffalo, NY (Zone 5b) wrote:
I ordered roses from High Country Roses as a present to my friend and I am thrilled how much they are absolutely gorgeous. They are technically sold as bands (1 quart pots) but they are quite sizable and almost comparable to the roses sold in 1 and 2 gallon pots. Very healthy as well. I made a small error when placing the order online and called the nursery. Matt, the owner, was on the phone and helped me right away. He is also the nicest person I've talked to in this business. Amazing roses, wonderful nursery, and a terrific owner. I can't wait to place more orders for myself as well.
|On Oct 17, 2017, mjk6358 New Richland, MN wrote:
Item Qty Subtotal
|On Jul 15, 2017, Rosemudder Madison WI,
United States wrote:
Posted on March 27, 2016, updated July 15, 2017
On July 15th, 2017, Rosemudder added the following:
Second year using this provider. The Abraham Darby I ordered is on the spindly side, but surviving (so far). I had one of last year's roses - The Fairy - die over the winter, and High Country Roses sent me a free replacement. Still happy with this company.
|On Jul 6, 2017, Mylena1 Cliff Island, ME wrote:
First I ordered from this company three years ago and then I didn't write any reviews and didn't give any rating, though the roses I received were healthy and already blooming. Now those roses are doing wonderfully all covered with blooms. This spring I ordered nine more roses and my experience is positive again. Though their packaging isn't great, the shipping was very fast and all the roses looked healthy when I got them. I like very much the choice and the price of the roses of this company. The plants are small, but it is even an advantage as it is easier to plant them in our rocky soil. And after being planted they begin to grow fast and bloom. THANK YOU!
|On May 1, 2017, rachelrapunzel Rugby, ND wrote:
I am gardening in Zone 3 North Dakota.
|On May 1, 2017, b_schr Wayne, NE (Zone 4b) wrote:
I agree with others review High Country Roses. I've only just found them, but have ordered 4 miniroses. I'm really impressed with the plant stock and shipping packaging. Great!
|On Apr 30, 2017, PlantsnobIN Paoli, IN wrote:
Ordered several roses for a historic house garden I am planting. Plants came in excellent condition, not even a yellow leaf. A few in bud already, couldn't be happier with them.
|On Mar 3, 2017, Patty57 Wake Forest, NC (Zone 7b) wrote:
Posted on February 27, 2016, updated March 3, 2017
On March 3rd, 2017, Patty57 added the following:
My 2017 rose order has been received from Matt at High Country Roses. All are very healthy. Roses previously ordered other years are growing wonderfully in my garden too.
|On Jun 3, 2016, StephFigi Milwaukee, WI wrote:
Matt, the owner at High Country, has been a delight to work with. My brother and I purchased 18 roses as a 50th anniversary gift for our parents, who reside in an extreme climate - 8,500 ft. altitude in Zone 3. It's my job to help plant and make sure they thrive, and as I live at sea level, had a million questions for Matt, which he patiently and cheerily answered. We discussed ideal rose selections (of which there were many), decomposed granite 'soil' in the crystalline subalpine zone, proper amendments, short season rose growing, and growth updates on our reserved own root roses. Example: "The Morden Blush just had the most amazing bloom." My parents enjoyed reports of every conversation. We initially planned to pick up in person, then elected to ship, changed the order multiple times, combined shipping, and more, and enjoyed the 18% off Super Bowl week Peyton Manning/Denver Broncos deal. Matt even offered to deliver the roses IN PERSON over Memorial Day Weekend since he would be visiting his uncle and mother-in-law who live within a half hour of my parents' somewhat remote address. Certainly, we were in unusually close proximity, but WHO DOES THAT? High Country does, and I won't buy roses from anyone else. Period. Thank you Matt, and High Country for making my experience an absolute joy : ) you feel like family.
|On May 21, 2016, thornsandmyrtle Kalamazoo, MI (Zone 6a) wrote:
Posted on April 29, 2016, updated May 21, 2016
On May 21st, 2016, thornsandmyrtle added the following:
It has been three weeks since my order from High Country Roses arrived (April 29, 2016), and I wanted to post an update as I am thrilled with how well my new roses are doing.
When they arrived I planted the roses in pots, the smallest being 1.8 gallons and the largest somewhere around 17-20 gallons, then mulched the tops of the pots and set them in a sheltered location to help harden them off. After a couple of days I made a stupid newbie mistake and sprayed them. I thought my poor little plants were goners, but after a whole lot of praying and leaving them alone, they are bouncing back, praise God!
Nearly all of the plants are showing signs of new growth, some of them a considerable amount. Reine des Violettes has around four new leaf sets, and Madame Pierre Oger about three. Mountain Mignonette bloomed one week after arrival and has been blooming since. Ballerina bloomed a couple of days ago, and as I type this has five lovely open blooms and fifteen buds coming along. Awakening has three large buds that should open in the near future. Marchessa Boccella also has a decent sized bud. The Fairy did have a single bloom, but it was unfortunately singed from my spraying.
Very pleased with the plants High Country Roses sent me.
|On May 5, 2016, kawand33 Lansing, MI (Zone 5a) wrote:
I recently ordered six roses from High Country Roses (Abraham Darby, Emily Carr, Ferdinand Pichard, Graham Thomas, Molineux, and Sentimental), and I was very happy with my order. I added the Sentimental rose later than the others and was able to combine it with my earlier order to save on shipping. I received an email when my order had shipped with tracking. All of the roses came in excellent condition. Molinex already has one rose in bloom, and I look forward to watching the others grow throughout the year. I would highly recommend this company.
|On Feb 27, 2016, peteyfoozer Burns, OR wrote:
A few years ago, I searched everywhere trying to find an Austrian Copper rose. High Country Roses had one so I ordered from them. Like all mail order plants, it was very small. But this rose grew very quickly, even in our very poor soil and has absolutely flourished. I look forward every spring to see it spilling over my fence. Last summer it had what looks like a "baby" so we will be transplanting it this year. I highly recommend this company
|On May 27, 2015, southerncottage Watkinsville, GA wrote:
The roses I got were healthy and are now thriving. One of the roses ended up broken from shipping. I emailed a pic, and the rose was replaced right away. They have great customer service.
|On Apr 20, 2015, clantonnaomi Iredell, TX wrote:
This is the best review I could give a company. High Country Roses is one of the very best online sites there is. I have ordered from them twice and have been very pleased. The first time I ordered an old rose that is apparently very difficult to grow and it took a while to receive it but they kept in touch with me and sent it when it was ready. It is a beautiful rose now - full of blooms. The second time was recently. I ordered a Sunny Sky Eleganza rose and the top was broken off of it when I received it. I called them and they returned my call immediately and said they would send me another one. Fantastic Service! I will definitely order from them again. They are the best.
|On Jun 4, 2014, MrsHeatherP Fort Collins, CO wrote:
I feel like I have to thank this company with a review b/c they are so amazing. I have ordered about 14 roses from them this season, and the customer service is GREAT! I went on a binge but ordered the roses sporadically, which meant I was looking at a large shipping bill. They combined my shipments twice (once without me even requesting that they do so), and saved me a bunch of money. Then, I ordered without thinking about timing because I am leaving town and needed the rose rushed to me so I can harden it off and plant it (and so it does not die in a box on the patio when UPS drops it off), and he sent it by ONE DAY SHIPPING! Presumably without charging me for it, since I did not even request priority shipping when I ordered (my fault b/c the timing of this upcoming trip, which I planned forever ago, snuck up on me). As far as the roses themselves, so many of them have had buds and are SO HEALTHY and great. Some are smaller than others and I am not at all patient, but the first rose I planted has 5 roses, as we speak--whereas an "adult" rose I purchased in person at a nursery is still trying to summon energy to re-make the same sort of blossoms it had when purchased. My only gripe would be that a lot of the roses I want desperately sold out quickly, so I probably should not be writing yet another positive review but, like I said, I feel like I am in debt to them because they are such a great company! Thanks to Matt and everyone at HCR! I will definitely be back again and again!
|On Jun 2, 2014, itsmesue Canton, IL (Zone 5b) wrote:
Out of three different rose nurseries I ordered from, this one I like the best.
|On May 15, 2014, tbrinkley Erick, OK wrote:
I ordered four roses from High Country Roses. The plants I received were healthy. Their customer service is very good. I will order from them again!
|On May 10, 2014, Citro Eden, MD wrote:
This was my first time ordering from High Country. I received my antique roses well packed and the roots were still damp. They took off as soon as they were put in the ground. Will order from them again!
|On Jun 19, 2013, Gascoigne Shawnee Mission, KS (Zone 5a) wrote:
First of all...a correction: High Country Roses is not in Utah. Maybe it was at one point, but their address is P.O. Box 22901 Denver, CO. 80222 and their phone is: (1800-552-2802. The owner is Matthew Douglas.
|On Jun 8, 2013, limabean Exeter, NH (Zone 5b) wrote:
After reading about the Musk Rose Ballerina, this company was one of the very few sources I could find. After waiting a year on backorder, the 3 arrived in Seacoast New Hampshire, small, in perfect condition with superb packaging. The first tiny blooms in the fabulous weather we are having are a tease about what I can look forward to in the coming years.
|On May 30, 2013, COgardener2675 Fort Collins, CO wrote:
I ordered 6 roses in April with a ship date after 5-28. They shipped on time and arrived in beautiful condition! Matt was very helpful in recommending a rose for a particular site (drought and shade tolerant). Two of the roses arrived with buds and flowers. Well worth the price to get "own root" roses and I will buy from them again.
|On Sep 17, 2012, Calico67 Kokomo, IN wrote:
Posted on May 7, 2012, updated September 17, 2012
On September 17th, 2012, Calico67 changed the rating from neutral to positive and added the following:
This must be one tough rose! It is now September and the rose is 4ft. tall. It was slow growing for the first month or so, then took off and hasn't stopped growing. I have had 5 blooms this summer, and hope it makes it through the Winter so I can really enjoy it next year. I fertilized it twice and watered it every day (because of the drought we've had). I'm thrilled. I've changed my rating, and thank High Country Roses so much for this pretty rose. Wish me luck through the Winter. I think I'll wrap it in burlap just to cut the harsh winter winds.
On Sep 17, 2012, High Country Roses responded with:
"On May 8, 2012 6:16 AM, High Country Roses responded with:
I am sorry to hear that your Quadra is struggling a bit. Inevitability some of our plants are a little slow breaking dormancy and putting on growth. I examined our stock yesterday and I would put Quadra in that category. I would be happy to replace the plant for you. I want you to be completely satisfied with your purchase. (I definitely don't want you to feel stuck or that it was a mistake) I also want you to feel free to contact us with any issues. Customer satisfaction is much more important to me than any plant we sell.
|On Aug 4, 2012, alanabug Bishopville, SC wrote:
Hi, ordered darlow's enigma, rosa glauca, rosa ,mundi and apothecary's rose this spring and all of them are doing wonderful . Lots of new growth and all have bloomed except rosa glauca. The only problem I had was in july we had a bad heat wave for three days with tempertures in excess of 105 degrees and rosa glauca got burnt by the afternoon sun some, one stem died but is now recovering and putting out new growth. I think high country roses sales excellent rose cuttings and if your having trouble it's your own inexperience and not their fault.Also all the roses have had new basel shoots.
|On Jun 23, 2012, whitefragrance Fredericksburg, VA wrote:
I ordered about 10 roses for the first time from this company. The owner was very courteous and communicative on the phone even advised me to delay shipping because of Abraham Darby being slow in growth.I appreciated his frankness and did so, the shipment arrived well, the roses were a tad bit smaller than what other companies send in comparision, but they have all taken off in vigor and are already flowering this very season in my garden.I will definitely order again from this company, Matt knows his roses and advises honestly!Thanks a bunch.
|On May 22, 2012, bluespanishlady Rochester, MN wrote:
My small own rooted roses arrived and I planted them in a zone four garden. That was last year. They stayed basically small plants setting roots. This year these roses are over four feet tall, fully branched and loaded with blooms. My Victorian Memory roses are the star of this years garden! I do not use chemicals and fertilize with composted manure. I cant say enough about how pleased I am with these roses.
|On Apr 18, 2012, musaboru (Zone 9b) wrote:
Just received my order for Rose de Rescht and Sweet Chariot. Both were very healthy band-size plants. The 'Sweet Chariot' had two opened flowers and were so fragrant they knocked my socks off as soon I as lifted open the tabs of the box.
|On Mar 31, 2012, Ispahan Chicago, IL (Zone 6a) wrote:
Posted on November 29, 2011, updated March 31, 2012
On March 31st, 2012, Ispahan added the following:
All of my roses from High Country survived the winter beautifully, and they are much more vigorous than roses ordered from other rose nurseries last fall.
Next time I need more roses for the garden, I will turn to High Country first!
|On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:
A excellent company for roses ! I messed up however year before last by placing all of their Knock out roses on hold and forgetting the card I had placed them on reserve with was not yet activated . I was mortified with embarrassment . I plan to order from them again and hope I am not blacklisted . However the roses I do have from them are all huge and thriving !