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|On Apr 6, 2015, FoodDude87 Toronto,
Posted on March 9, 2015, updated April 6, 2015
On April 6th, 2015, FoodDude87 changed the rating from negative to positive and added the following:
Pepper Joe himself emailed me almost immediately after I posted this review and offered to send out a replacement package with priority shipping at his own cost.
I have now received the priority mailed package. I'm not sure what happened to my original package, but I truly do appreciate the speed in which Pepper Joe replied to my complaint, as well as the lengths he went through to rectify my situation.
Great customer service Pepper Joe, I will definitely come back to fulfill my future pepper needs!
Just a PS to all the Canadian growers out there, I recommend ordering your seeds 3-4 weeks before you plan on germinating them, just to be safe!
On Apr 6, 2015, Pepper Joe's Inc. responded with:
"On Mar 9, 2015 4:28 PM, Pepper Joe's Inc. responded with:
Hi FoodDude87 and thanks for being a customer and thanks for your input. We haven't had a negative review at Dave's Garden for over a year so I want to respond quickly and with conviction.
On Mar 11, 2015 4:00 PM, Pepper Joe's Inc. added:
Hi again, FoodDude 87. We mailed out an additional order to you today. It was sent 'Priority Mail' by Canadian Post office. That costs $30 which we'll gladly pick up the expense to keep a customer happy. Let us know when you receive it....and probably the original shipment too. All is well that ends well. PJ
On Apr 7, 2015 11:15 AM, Pepper Joe's Inc. added:
FoodDude87, I'm glad that everything worked out in the end. We appreciate you as a customer.
|On Mar 31, 2015, KevinLaPage Antigo, WI wrote:
This was my first time using Pepper Joes. I ordered Reapers, Leutschauer Paprika, and received Jalapeno and Serrano seeds as my freebies. My seeds were well packaged. My order was correct and the seeds hit my mailbox a week after I ordered. All in all I am very pleased with their service and would use them again. Thx Joe!
On Mar 31, 2015, Pepper Joe's Inc. responded with:
"On Apr 7, 2015 11:21 AM, Pepper Joe's Inc. responded with:
THANKS KevinLaPage, Atorre and Pikes Peppers. We do appreciate you and your time to give us such glowing reviews. It motivates us to stay focused on trying to deliver top notch customer service at all times.
|On Mar 23, 2015, atorrie owen sound,
We ordered 5 different varieties of hot peppers from Pepper Joe's this winter. Seeds arrived quickly and we started them in a pod planter with a heating pad and a plastic lid. We had over 90% germination rate and all plants are coming along nicely...excellent tips and fast responses on emails....nice job Joe!!!!
|On Mar 21, 2015, PikesPeppers Eau Claire, WI wrote:
I have only good things to say about Joe and Penny. I have ordered 8 different types of seeds and they all did great. I have also ordered Tomato seeds and I've no complaints with either. I do know that they promise an 80% germination and I know they stand by it. If you have questions or need help with growing there is always someone who will answer an e-mail and take the time to help you understand something. You can always hit up their youtube channel (Pepper Joes PennysTamatoes) to find great information on growing cooking and new pepper seeds they have in stock. Now Joe might want to kick me for this but if you are shy about trying to grow peppers you can always e-mail him for a free shipping code. It will save ya 8 bucks and I personally guarantee you will be hooked. I've ordered elsewhere and I'll stick with Joe. G'day mates
|On Mar 20, 2015, NeedsWork Winona Lake, IN wrote:
I ordered Volcano In A Box and Fire In A Box.
|On Mar 16, 2015, luvs2bird Macon, GA wrote:
I ordered 11 varieties of hot peppers, including some superhots and Peter peppers. I planted 10 seeds of each variety and had great success for all except one. I contacted Pepper Joes and received an immediate response that they would replace the seeds that had not germinated. I planted my seeds 2/16, after watching and taking advice from Pepper Joes videos. My plants look AMAZING. I am very pleased and Looking forward to planting new varieties next year.
On Mar 16, 2015, Pepper Joe's Inc. responded with:
"On Mar 17, 2015 6:05 AM, Pepper Joe's Inc. responded with:
THANKS so much Luvs2bird, Chris5255 and CoreyFire. We really appreciate your time and reviews. Please stay in touch with us on Facebook so we can continue to serve you with tips and growing advice at [[email protected]] Also, when we run special offers, Freebies, etc. we list them there. And if anyone would like to view our video's, our Growing Hot Peppers 101 video is at [[email protected]]
|On Mar 14, 2015, Chris5255 Stewartstown,
United States wrote:
Incredible! Answered e-mail questions right away. Shipment delivered quickly and great germination rate!!! Free pods and seeds with order. Very satisfied!!!
|On Mar 12, 2015, coreyfire Bridgeville, PA wrote:
Fantastic first experience today. Pepper Joe's seeds came much faster than I anticipated them to ship. I noticed I received a slightly different set of tomatoes. I reached out, and they took care of me in a fantastic way.
|On Mar 4, 2015, hnkesecker Martinsburg, WV wrote:
Have ordered just about all the new super hots + the carolina reaper. Must say so far have almost 100% germination on all the seeds sent.
|On Feb 23, 2015, yalcserets Nicholasville, KY wrote:
Absolutely love Pepper Joe's. Best selection of hot peppers anywhere. So far great germination rate. Top notch customer service. Highly recommend Pepper Joe's to anyone looking for hot peppers seeds with great people backing their product. Free seeds with ever order!
On Feb 23, 2015, Pepper Joe's Inc. responded with:
"On Feb 24, 2015 6:42 AM, Pepper Joe's Inc. responded with:
THANK YOU so much Yalcserets, Triple C and IndyGal 25 for taking time out of your busy schedules to give Pepper Joe's such a nice rating. We appreciate you all and it motivates us even more to live up to your expectations. We're committed to stay with you every step of the way in your Growing process. Some ways that we can accomplish that....join our Facebook page at [[email protected]] and sign up our FREE Newsletters at http://visitor.constantcontact.com/manage/optin/ea?v=001nkQb... Pepper Joe
On Mar 2, 2015 7:07 AM, Pepper Joe's Inc. added:
We just saw this Review posted on a competitors website. THANK YOU "Peppers by mail". http://www.peppersbymail.com/reference/pepper-people/pepper-..."
|On Sep 12, 2014, TripleC Roswell, NM wrote:
I have ordered seeds from Pepper Joe's for three years and each year the seeds are exactly what I ordered and arrive on time. Germination rates are 80% or higher and the plants do well. I added the Carolina Reaper pepper this year and am very pleased with this variety - 91% germination rate and so hot it would make a Ghost Pepper cry!
|On Aug 20, 2014, Indygal25 Indianapolis, IN wrote:
I have been ordering seeds from Pepper Joe's for 2 years and have been planting both in pots inside and outside in the ground.
|On Aug 12, 2014, ChiefBear Virginia Beach, VA wrote:
Best selection and quality seeds I've ever bought. Overall I have had almost 100% germination and some of the healthiest plants ever. This year I planted quite a variety...Carolina Reaper, Pepper Joe Jalapeno, Early Jalapeno, Giant Jalapeno. Yatzy, Mulato Island Pepper (Freebie), Golden Marconi, Red and Orange Habanero, Giant Ghost, Black Jalapeno...I think that's it.
On Aug 12, 2014, Pepper Joe's Inc. responded with:
"On Aug 13, 2014 7:00 AM, Pepper Joe's Inc. responded with:
THANKS ChiefBear and Dritman. It's always an honor to see customers take time out of their busy schedules to give us positive input. We appreciate each and every one of you.
|On Jun 9, 2014, Dritman Calgary,
Great selection, fair prices and I always have success germinating seeds from Pepper Joe. I've done a few orders with Pepper Joe and I'll continue to.
|On May 16, 2014, bob613 Goffstown, NH wrote:
2013 was my first attempt at gardening (zone 5) and I had no idea what I was doing or where to buy my seeds. As a result of my inexperience and lack of knowledge, I had poor germination rates, but I'm still hooked on growing my own vegetables, so I decided to expand my garden.
On May 16, 2014, Pepper Joe's Inc. responded with:
"On May 19, 2014 2:25 PM, Pepper Joe's Inc. responded with:
Thank you SO MUCH Bob613, DeanaMiller and MvilleChilihead and all of you other Gardening friends that took time from your valuable schedules to give us positive input. We're humbled that you would do all of that. THANKS again. We'll continue to try hard to stay with you every step of the way after you make a purchase with us. Check out our Free Newsletters, Facebook page and websites packed with information on growing Hot Peppers & Tomatoes.
|On Apr 15, 2014, DeanaMiller MOUNT EDEN, KY wrote:
I love Pepper Joe's! It's my go-to for peppers. There are so many varieties! I've had great success with all my orders and I feel confident that I am getting non-GMO seed. This is important to me. I also enjoy getting the free seed gifts. It gives me an opportunity to love something I might otherwise not have tried.
|On Apr 1, 2014, MvilleChilihead Marysville,
United States wrote:
While I am only a second-year customer at PepperJoe.com, I have been thoroughly satisfied two years in a row now.
|On Mar 27, 2014, Dangermoos MacLain, MS wrote:
I am a professional horticulturalist so my experiences may differ from yours. That said, my comments relating to PepperJoes seed are more from a "peppers in general" point of view as I feel that PepperJoes seed quality, while they are priced competitively- seem very expensive...but they are first rate seed stock.
On Mar 27, 2014, Pepper Joe's Inc. responded with:
"On Mar 27, 2014 10:00 AM, Pepper Joe's Inc. responded with:
Dangermoos, Redins & GJevins_00,
|On Mar 25, 2014, gjevans_00 Ellsworth, PA wrote:
First time ordering from PepperJoe's this year and I'm very pleased so far. He has a great selection of seeds to choose from, a lot of helpful information on growing, and many web video to watch. I got my order within a week and everything was packaged nicely. I ended up getting 95% germination, which was way better than the past years buying seeds from the local big box stores. I asked PepperJoe a question about fertilizing and got an e-mail response the next day. I'm looking forward to showing off my garden of black and purple jalapeños this summer. Thanks again PepperJoe!
|On Mar 23, 2014, Redins Bowmanville,
I ordered Ghost, Carolina reaper and chocolate habanero peppers. The seeds arrived very fast and packaged well. I would of been happy with a 50% germination rate. However I had 100% with the ghost and Carolina peppers and 90% with the chocolate hab's within 14 days. They plants are all strong and doing well. I have messages them an few times with questions and usually within 2hrs I have a response. Dealing with Pepper Joe's was great. I highly recommend using them and I will not go anywhere else. I look forward to more purchases, if I survive the Carolina reapers!,,
|On Mar 21, 2014, bluemerle North Las Vegas, NV (Zone 9a) wrote:
Posted on March 4, 2014, updated March 21, 2014
On March 21st, 2014, bluemerle added the following:
All 6 of the varieties I purchased came up in SEVEN DAYS
after sowing!!! Oops, I take that back. I should say 90%
germination in 7 days!!! All but the "Santa Fe Grande" Peppers. Not a one of them came up. Oh well, they were FREE.
I think I wrote to you and Penny on Facebook, probably in private message, about some of the seeds actually sprouting in the pretty warm water that I soaked them in over night, as suggested. I kept a heating pad under them all night. Not a good idea!!
I was so sure that I had ruined them!. The hotter the Pepper, (Carolina Reaper, Fatalii, etc.), the more they sprouted. The Bells didn't do it so much.
Imagine my elation, when on St Patrick's Day, I woke up and found that nearly half of All my Pepper Joe's seeds had come up after only ONE WEEK!!
I thought it would take 4+ WEEKS to germinate!!
I better sow Penny's Tomatoes today to catch up!!
Thanks Joe for such a GREAT product!!! Now that they've all come up, I turn off the heating pad, Right??
Sincerely, Diane Huff
On Mar 21, 2014, Pepper Joe's Inc. responded with:
"On Mar 21, 2014 4:11 PM, Pepper Joe's Inc. responded with:
Hi Diane and thanks again for the update. Your follow up is great.
|On Mar 9, 2014, mamaseeta St guillaume, quebec,
Ordered seeds from Pepper Joe and the package was postmarked 4 days after I placed the order. I received them within a week, no hold up at the cdn post office. Very solid packaging inside and out. Healthy looking seeds are planted and am anxious to see results. Later.......
On Mar 9, 2014, Pepper Joe's Inc. responded with:
"On Mar 10, 2014 4:16 PM, Pepper Joe's Inc. responded with:
Hi Mamaseeta, BlueMerle and Jeffer86.
|On Mar 7, 2014, chilihead23 alberta,
Posted on July 5, 2013, updated March 7, 2014
On June 26th, 2013, chilihead23 added the following:
Recieved an email stating it is being held in customs which could be up to 29 days from the sounds of it. While its not necessarily Joes fault I'm not impressed at this point.
As said I have the up most confidence in him so I am not blaming him. Just want my seeds! :(
Will continue to update when I know more.
On June 26th, 2013, chilihead23 changed the rating from neutral to positive and added the following:
Thanks Joe received your email. I want to thank you for your concern and help thus far it shows you care for your customers.
I am updating to positive just for this reason
On July 5th, 2013, chilihead23 added the following:
Received my seeds july second. Fairly good packing and everything I ordered was there. Seeds all look good. Maybe one out of the 300 or so looks a little brown. Looking forward to ordering again. And apparently I'm getting some more free seeds for the mix up? Well that nice!
On March 7th, 2014, chilihead23 changed the rating from positive to neutral and added the following:
Ok so its now march and I have started germinating seeds for over 6 weeks now, here's my results, out of the salsa kit, box of dynamite, volcano in a box, and fire in a box. I started 2 of each seeds aside from a few habs i already have yearlings of.. and have now waited, but so far I have a twin pumpkin Hab, one runt reaper, green onions,1 red moruga, 1 naga morich, one seven pod, 2 burbank tomatoes, and one roma. Not impressed.. that's less then 10% germinated so far. Its now march, I'll try some more but I'm guessing I'm too far behind. I thought starting in january was too early.
On Mar 7, 2014, Pepper Joe's Inc. responded with:
"On Jun 26, 2013 11:39 AM, Pepper Joe's Inc. responded with:
Hi Chilehead23 and Thanks for being a customer.
On Mar 10, 2014 4:06 PM, Pepper Joe's Inc. added:
Hi Chilehead23 and THANKS AGAIN for being a customer.
|On Feb 25, 2014, Jeffer865 Coquitlam, BC wrote:
First time ordering through pepper joes. Some seeds from my order didn't germinate. I contacted PJ and he sent the replacement order the next day.
|On Feb 13, 2014, grampadidi Lexington, KY wrote:
On my third year with Pepper Joes and Pennys Tomatoes. I'm a hot pepper nut, and Joe knows hot. I love trying out the free seeds they send. I always have good success with my seeds, and plants bear great peppers. Timely in answering questions, and helpful in solving issues. Highly recommended. It's fun being the only guy that has all the latest in peppers. The Santa Fe Grande was a freebie last year, and is now one of my favorites.
On Feb 13, 2014, Pepper Joe's Inc. responded with:
"On Feb 13, 2014 12:32 PM, Pepper Joe's Inc. responded with:
Hey to Grampadidi, Hayesyork and Ricky.
|On Feb 8, 2014, hayesyork York, SC wrote:
Pepper Joe always answers my emails promptly. Their shipping is quick and their seeds are top quality. My husband is actually the pepper fanatic. He loves eating them and now he loves growing them. He also just ordered seeds from Penny's Tomatoes for the first time a couple of weeks ago. The variety of peppers and tomatoes available is wonderful. We really appreciate the great customer service from Pepper Joe's and Penny's Tomatoes!
|On Feb 6, 2014, Marijuana_Seeds Hamilton,
Posted on February 6, 2014, updated February 6, 2014
On February 6th, 2014, Marijuana_Seeds changed the rating from negative to positive and added the following:
Got it today in the mail. Yaaaa baby ! Thank you for the free seeds that you sent me. You guys are the best.
Marijuana seeds click here: //www.rickyseeds.com
Regards, Ricky Tavares //www.rickyseeds.com
|On Jan 29, 2014, mefisher74 Valparaiso, IN wrote:
I ordered seeds, and received them very quickly. I started the Jolokia early because of how long it normally takes to germinate, and they started sprouting about a week after sowing. I planted 11 and already have 7 shoots.
On Jan 29, 2014, Pepper Joe's Inc. responded with:
"On Jan 30, 2014 8:10 AM, Pepper Joe's Inc. responded with:
THANKS Melfisher74 and RobertDurrant.
|On Jan 25, 2014, robertdurrant Victoria, TX wrote:
Hi my name is Rob I am 28 and I live in south TX. This is my 1st time growing anything. I was very inspired by Pepper Joe. The YouTube videos I found on growing peppers did not help me much and, I was very impressed when I came across 1 of Pepper Joes videos with his in depth discussions on everything I needed to know about growing super hot peppers. So I subscribed to Pepper Joe on YouTube and, I began watching some of his videos that I thought had my name on them. After I watched just 1-2 videos I knew that I wanted to try and start growing some Carolina Reaper peppers and some others too and from seeds and in containers inside early before spring... I feel like I know as much as a pro grower now and, I already have some beautiful Reaper seedlings that popped up but, they don't have true leaves yet. When I get at least 4-6 leaves on my plants I am going to use myco blast and continue with the 4 step system and with the other tips. PepperJoe.com and his FAQ's page was the single most helpful tool that I came across. I found out about his FAQ's page on one of his videos and from there I took off. Thank you again for all the one on one help you gave me and for answering every single question I had.
|On Jan 24, 2014, ghostpepperguy Baxter Springs, KS wrote:
Very good place to deal with if their is a problem they take care of it you can't beat that!!
On Jan 24, 2014, Pepper Joe's Inc. responded with:
"On Jan 25, 2014 6:41 AM, Pepper Joe's Inc. responded with:
Hi Ghostpepperguy and RickyRadz.
|On Jan 17, 2014, rickyradz thorold,
As a novice gardener with a limited growing season in Canada, I couldn't believe the success I had with Pepper Joes 'Volcano in a Box'...
|On Jan 11, 2014, Juan_Rios Staten Island, NY wrote:
I have had an almost 100% germination rate with Pepper Joe's seeds, even with the free seeds included with my order. While I am not a trained gardener, his seeds as well as Penny's tomato seeds have been easy to start and prolific in harvest, despite my inexperience. I have turned most of my neighbors into chili heads and we are all chomping at the bit for the next crop. If you want the best seeds...these two company's are the ones to get. I have tried other sources of seeds, but these two by far have been the best. Keep up the good work!
On Jan 11, 2014, Pepper Joe's Inc. responded with:
"On Jan 12, 2014 9:10 AM, Pepper Joe's Inc. responded with:
Hello Juan Rios and 59Smoking. We sure do appreciate you taking your valuable time to give us such nice ratings. Please stay connected with us customers and friends in our Facebook Garden community at [[email protected]] It is teamwork driven, friendly and informative. Also, thank you for also the compliments on Penny's Tomatoes, our Sister Company. I'll pass that along to Penny. She's at http://www.pennystomatoes.com/
|On Jan 1, 2014, 59smoking Jacksonville, FL wrote:
Been growing hot peppers for a long time, found Pepper Joes two or three years ago and have nothing but good things to say about them. Awesome shopping experience, prompt and courteous responses to email questions, and a germination rate so good I may only use one seed per pot this year! After retiring in 2012 I started selling plants to supplement my income and trade seed with other growers all over the country. I gave away my overflow of peppers for so long the staff at the gym calls me Pepper Man. Pepper Joes product and information is so good, I carry his catalogs in my little red truck when I'm out cold calling with my hot product! My pepper head friends always comment on how good the peppers I give away are, and tell stories about the heat, usually after inappropriate touching. But pepper Joe has an answer for that too! Thought I knew my hots, but have learned a lot from these wonderful folks. Looking foreword to the Reaper, and am going to fulfill requests for stuffable Jalepenos this year. Strongly reccomend anyone who thinks heat is neat try them out, you'll keep on going back!
|On Dec 29, 2013, audreymolle Bangor, PA wrote:
Got seeds from Pepper Joe's 2 years ago...very pleased with service and harvest. Just last month, ordered "Volcano in a Box". The ordering is simple and I had my seeds delivered within the month. Can't wait to start growing. Anytime I have questions, Pepper Joe answers asap and politely, actually makes me feel like a friend. Love it.
On Dec 29, 2013, Pepper Joe's Inc. responded with:
"On Dec 30, 2013 9:25 AM, Pepper Joe's Inc. responded with:
Hi AudreyMole, SCPatriot & DukeDvl and THANKS so much for taking your valuable time to do such insightful ratings on Pepper Joe's. The longer We've been in business the more that we realize the powerful nature of good customer feedback. We love you guys. We'll be celebrating our 25th Anniversary in the weeks to come. I'm glad to see your feedback on the Carolina Reaper. The medias have been packed this week with articles on the Reaper.....which is getting it's just due as the Worlds Hottest Pepper. ...and so tasty and easy to grow too. As a full service Seed Company we'll mail everyone a Free Catalog too. We've sent out 30,000 catalogs so far and have approximately 20,000 ready to send out for our 2014 Seeds. Get your Free Catalog at http://www.pepperjoe.com/form.htm "
|On Dec 26, 2013, SCPatriot Winnsboro, SC wrote:
I ordered the Volcano in a Box seed set, and I was amazed at how fast it arrived!!! I ordered it a few days before Christmas, expecting it may get to my house sometime in early January. To get it before Christmas, well that made my holidays even better!
|On Dec 3, 2013, dukedvl Pinebluff, NC wrote:
Pepper Joe's sent Carolina Reaper seeds to me in March/April of 2013. They all germinated, a little slow to grow (I checked online, this was common among all Reaper seedlings). They matured into some beautiful and PRODUCTIVE plants. Pepper Joe's community on Facebook and on his website are very helpful, and celebratory of their customer's success stories. Proud to have been a part of the Carolina Reaper harvest of 2013, in its first year. I liked the VARIETY in the catalog, I had no idea the range of superhots that were readily available. I'll be growing many of their strains and ordering from them far into the foreseeable future.
|On Nov 4, 2013, ColoradoClyde Lakewood, CO wrote:
Very satisfied. It seemed like 100% germination of seeds that were promptly received. Almost makes you wonder why you plant 3 seeds per starter cell. Plants grew well and produced a lot of peppers. Free seeds included also turned out super! Website and newsletters provide great information. I will use Pepper Joe again this year.
On Nov 4, 2013, Pepper Joe's Inc. responded with:
"On Nov 5, 2013 11:59 AM, Pepper Joe's Inc. responded with:
THANKS a Million ColoradoClyde, Mthurman, BillsKYInferno & Vegginaround. We're truly humbled by your positive input and that makes us even more determined to excel at Customer Service. We try hard to answer every email...but with the volume of emails sometimes our answer is short. We created a FAQ page for that reason at http://www.pepperjoe.com/gardening-tips/faq/faq.html
|On Nov 2, 2013, mthurman Brownsburg, IN wrote:
I've been buying seeds from Pepper Joe for 5 years. I first started growing them in pots on my back porch but had such good luck and positive results with his seeds, I tilled up a 25x25 garden in my side yard. I'm already looking forward to next March to start the germination process and mapping out the garden with the different varieties I'll need for various types of homemade hot sauces and canned peppers. He has any heat level you could ever want.
|On Oct 7, 2013, BillsKyInferno Worthville, KY wrote:
I have purchased Super Hot Butch T and Jolokia seeds from Pepper Joe's for the past couple of seasons.